Social Media Monitoring not working
-
Hi there,
Anyone having problems with the Blogscape Social Media Monitoring tool or is it just me?
I've tried it in 3 different browsers (Safari, Firefox and Chrome) but all show the same thing: a white rectangle (where I supposed it would be a graph). If I type anything on the box at the top and hit enter, the text box gets emptied. Typing something and then changing the time (from 2 weeks to 1 month, for example), produces no result.Thanks
Leni Neto
-
Yes buddy, too bad for us. It seems is not just you and me though. According to Nick, the tool is currently broken.
Hopefully Nick will get it working for us in no time
Cheers from Brazil,
Leni Neto
-
Hi Nick,
Thanks for your reply. To be honest, since the Social Media tool is right below the Keywork Tool and look just like it, I didn't realize it was still a Labs tool.
Hope you guys can get it at least partially working anytime soon.
Cheers,
Leni Neto
-
Hey Leni,
Unfortunately, that Labs tool is still broken, but for a good reason! We're working on a new version that should get put up sometime soon. Unfortunately, I don't have a date for the release, but I think it'll be sometime this month. We don't really support the Labs tools since they're alpha state, but I'll do what I can to get it up fast!
Have a great day,
Nick
SEOmoz -
You are not the only one - same here.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz crawler not working
Hi Moz crawler keep failing on my site with the error showing : Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. I'm not sure what am I missing out.. this is my robots.txt.. i don't think Im missing anything else.. https://www.wearefutureheads.com/robots.txt can the support team help ?
Moz Pro | | teikh0 -
Why Rank Tracker don't work for 2 days?
It dosen't work just keep reloading and i get error "unable to retreave your ranking" or something like that. Anyone have some answear?
Moz Pro | | sasa0370 -
Keyword Difficulty Tool not working?
I just started using SEOMoz and I was running some searches with the Keyword Difficult Tool. It was going swell until about 10 hours ago when I begun getting this message: "Uh oh... there was a temporary problem gathering Analysis data for your request. Sorry about that! We're actively looking into resolving these intermittent issues, but in the meantime, try submitting your request again in 20 minutes. Thank you!" I gave it time to no avail. It has been about 10 hours since then and I can't KDT at all. Am I doing something wrong or is it on the SEOMoz side? Everything else works just fine.
Moz Pro | | Peke2 -
What period of time do OSE social media metrics represent?
When one hovers over the social media metrics in Open Site Explorer the popups say that the numbers represent the total number of times the URL has been posted, liked, tweeted or +1'd. Those numbers are [appear to be] more dynamic than the data in OSE's other reports and seem to get a fresh analysis each time the URL is entered. So I'm wondering what period of time is it counting in it's "total number of times" determination? If I'd like to track the data to get an idea of, say, total number of Facebook Shares for a one month period, how often should I check the numbers?
Moz Pro | | BlastAM1 -
When will google plus be added to campaigns under Social in the dashboard?
I am new here and i am very exited about the seomoz software and all the tipps and tricks i find here. But i have one question, will there be an improvement to the Social Monitoring to add google plus, because i think in 2012 google plus would be a Must for every SEO. Thank You!
Moz Pro | | AndrDaub0 -
How seomoz sets the country for google to monitor my rankings?
In some of my campaign settings I use specific country for search engine (e.g. "Google Slovakia"). Some times I check the rankings manually too. My process for this: 1. Open a new Chrome incognito window (be sure that that's the only open incognito window) 2. go to google.sk, type in the keyword 3. at the bottom of the page select advanced search, select language: slovak, resubmit the query That's it. With my process, the monitored keywords are not there were seomoz reports them. So the question: with what settings (domain, language anything else) seomoz is tracking the rankings in country specific search engines?
Moz Pro | | Brainsum0 -
How to work round issue with SEOMOZ not supporting SSL?
I have a website that it running via SSL, to secure the website, to reassure the customer is browsing (and so will be purchasing) on a secure website, and to show off the green address bar which many of my competitors do not have. However in my campaign I am getting on Links showing, with my rank reporting '1', surely this cannot be! I asked a Help question, and the only response was: "Unfortunately, we don't currently support https for our linkscape crawls. This is definitely something that we plan to implement in the future though! I hope that helps and I apologize for any inconveniences!" This definately does not help.. Is there any way of working around this issue, or will I be forced to cancel my SEOMOZ membership?
Moz Pro | | jcarter0