How to place two NADs on site (One website, 2 locations)
-
Hello,
For our site:
nlpca(dot)com
we have 2 locations. One location is based out of a hotel in California, and one location is where we have our offices in Utah.
Our site is about both locations, emphisizing California. Do we need to create a Utah page and put the Utah NAD on that page with separate address and phone number? What do we use as an address since we only have a hotel room in California now? What do we need to do to rank for both in the natural and also Places listings?
Right now we're #1 for NLP California and #4 for NLP Utah
Thanks!
-
Hi Bob,
We're all always learning! A blended result is one that combines information from both the website and 3rd party sources (so, let's say it links to the website from the title but is accompanied by a link to the place/+ page).
A purely organic results has no third party data. This would be your typical old-style result of the title and meta linking to the website.
Most local results are blended these days, but the first page of results typically included both the blended results and some organic results.
Do a search for 'pizza san francisco' in Google. If your results are relatively similar to mine, you will see the page start with a purely organic result from Yelp and another from SeriousEats. This is followed by a set of 7 blended results in which the title element is linking to the websites of various business and is embellished with reviews from Google and Zagat, contact info and links to Google Maps which lead to the Google+ Local pages.
Then, below this, we return to pure organic results (2 for businesses and 1 for Gayot).
I hope that makes what you are seeing in the SERPs really clear to you.
-
How do I tell the difference between a purely organic listing and a blended Places/+/Organic listing?
Is it that if there are no Places results on the page it is purely organic, and if there are both organic and places results on the page then the results without markers next to them are blended and the ones with markers next to them are places?
Thanks for the clarification. I should already know this.
-
Hi Bob,
Pure organic results are governed by a different algo than the blended Places/+/Organic results. So, to the extent that you have any purely organic rankings, these should not be affected by your issues, but at the same time, any results that are blended are a combo of your organic and off-page, so these would have to be seen as intimately involved in your issues. Hope that clarification helps.
Good luck, Bob!
Miriam
-
Miriam,
Before I break the bad news to my coworkers, does our issue in Google Places effect our organic listings. In other words, are our organic results for
NLP Calfornia
NLP San Francisco
NLP Utah
NLP Salt Lake City
at risk or is it just our Places results that are at risk?
-
Hi Bob,
Where you live, are you still seeing a Google Place Page with a 'report a problem' link at the bottom of the page? If so, you'd go through the problem wizard. If not, you might try the troubleshooter:
http://support.google.com/places/?hl=en-US&rd=1
Again, 2 days ago I would have recommended both with confidence, but with the changes, I'm not sure how support has changed. Start with those recommendations and see where you get.
-
It looks like my coworker listed us as 2 different companies in G places with an old address. What a mess.
What would be the best white hat way to clean this up?
-
Hi Bob,
Well, here's a real hold-your-horses moment. As of yesterday, the world of Local has been turned upside down a bit and I am not yet sure of the total implications for multi location businesses. From Greg Sterling's piece, http://searchengineland.com/google-places-is-over-company-makes-google-the-center-of-gravity-for-local-search-122770:"We asked about management of multiple locations from a single page. Google said that there’s no news for the time being but that’s the ultimate goal:
A single page through which businesses can manage their online presence is a top priority, and we’re committed to ensuring business owners have a clear voice in how their business is represented on Google, via Google+."
So, management of businesses like yours is somewhat up in the air, but I believe I can still answer the main questions you've asked with some certainty.
To date, the acquisition of a legit office (no p.o. boxes, no virtual offices) and a dedicated, non-redirecting local area code phone number are essential to legit Places inclusion, and I am assuming these rules will carry over into Google+ Local. People certainly bend and break these rules, renting virtual offices, etc., but it's not something I'd ever recommend to a valued client.
If you don't currently have these things for California, I'm not 'getting' how you are ranking #1 for San Francisco in the local results. What are you using on the Place Page, in terms of NAP, to achieve these rankings. If it doesn't meet the guidelines, the risk is a sudden loss of rankings if Google takes notice. At least, that's how it has been up until yesterday. I believe the algo will carry over into the new Google+ Local, but as you can tell from my reply, I'm working hard right now to understand what has changed and what remains the same. Strongly recommend that you do all of the reading up you can over the next few days on this, Bob, as it will certainly pertain to your business and your future management of your local presence.
Miriam
-
One more thing - don't miss my other post.
Why can't we move up above 5th place organically for "NLP Utah" keywords when we are stronger?
-
Thank you Miriam,
We are first in google organically for "NLP San Francisco"
We are first in google local results for "NLP San Francisco"
Our address is only listed on the contact us page and it is a Salt Lake City Address
Our phone and fax are Utah numbers, and we also have an international number, all on only the contact us page.
We can't lose our rankings for the California keywords, local or organic, since these are our main traffic words.
We want to rank 1st for Utah keywords in both local and organic. Currently we don't rank for local "NLP Salt Lake City" and we're 5th for "NLP Utah" related keywords.
If necessary, we may be able to get a NAP of both utah and california, but I'm not sure on that - any ideas on how to inexpensively acquire a california address and a california phone number would be useful, and can the california phone number forward to the Utah office?
What's the solution?
-
Hi Bob,
I want to begin by clarifying what you mean by NAD. I'm familiar with NAP (name, address, phone number) but I've not encountered the term NAD before. From context, I'm guessing you mean NAP but please let me know if I'm wrong. I'll proceed as though I've guessed correctly.
As you may have reckoned, your California location doesn't qualify as truly local, because of its lack of a dedicated street address. You can't submit a hotel room number to Google Places, so until such time as you've got a standard address for the California branch, what you can do is going to be somewhat limited.
Typically, when dealing with a business model that has just a few locations, like yours, you would put the complete NAP in the footer sitewide, and on the Contact Us page, and you would also likely be creating a landing page for each of the 2 offices. Typically, you would be creating a Google Place Page for each location, creating other local business listings for each location and building out content, citations and links for each location. You can do some of this, but the lack of address for the California business is definitely going to hamper your Places efforts. You may be able to build good rankings organically, but if your core keyword phrases are most heavily used by local searchers and receive local SERPs, then you are likely to be outranked by businesses that can publish an address.
Have I helped to answer your question? If you need to add more info about your scenario, you are welcome to do so.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Seo consulting service for just one site ?
I make a living off my site, so everytime I have to make a critical decision on SEO, I have a lot of fear that I could make things worse and lose everything. I can find solutions here and google, but there always a lot of different opinions, so I was thinking in hiring someone to pick his brain and do what he/she thinks its best in my case. What do you guys think about this ? Do you have someone to recommend ? That you see his work with good results ? I have a wordpress blog (micro businnes), so my budget is not big.
Intermediate & Advanced SEO | | Glinski1 -
Website Traffic Is Down
Hi, My Website www.financeninvestments.com is down for almost now 2 years. I was receiving the good traffic before this but now the traffic is almost down. I want to again do something to get my Traffic back with some consistent efforts. So what efforts should i do to make this back.Pls suggest.
Intermediate & Advanced SEO | | rahulsoni250 -
Need references to a company that can transition our 1000 page website from Http to Https without breaking our SEO backlinks and site structure
Hi Ya'll I'm looking for a company or independent who can transition our website from http to https. I want to make sure they know what they're doing with a Wordpress website. More importantly, i want to make sure they don't break any seo juice from external sources while internally nothing gets broken. Anyone have any good recommendations? You can reply back or DM me. Best, Shawn
Intermediate & Advanced SEO | | Shawn1240 -
Question about moving content from one site to another without a 301
I could use a second opinion about moving content from some inactive sites to my main site. Once upon a time, we had a handful of geotargeted websites set up targeting various cities that we serve. This was in addition to our main site, which was mostly targeted to our primary office and ranked great for those keywords. Our main site has plenty of authority, has been around for ages, etc. We built out these geo-targeted sites with some good landing pages and kept them active with regularly scheduled blog posts which were unique and either interesting or helpful. Although we had a little success with these, we eventually saw the light and realized that our main site was strong enough to rank for these cities as well, which made life a whole lot easier, not to mention a lot less spammy. We've got some good content on these other sites that I'd like to use on our main site, especially the blog posts. Now that I've got it through my head that there's no such thing as a duplicate content penalty, I understand that I could just start moving this content over so long as I put a 301 redirect in place where the content used to be on these old sites. Which leads me to my question. Our SEO was careful not to have these other websites pointing to our main site to avoid looking like we were trying to do something shady from a link building perspective. His concern is that these redirects would undermine that effort and having a bunch of redirects from a half dozen sites could end up hurting us somehow. Do you think that is the case? What he is suggesting we do is remove all of the content that we'd like to use and use Webmaster Tools to request that this content be removed from the index. Then, after the sites have been recrawled, we'll check for ourselves to confirm they've been removed and proceed with using the content however we'd like. Thoughts?
Intermediate & Advanced SEO | | LeeAbrahamson0 -
Why is my m-dot site outranking my main site in SERPs?
My client has a WP site and a Duda mobile site that we inherited. For some reason their m-dot site is ranking on P1 of Google for their top KWs instead of the main site which is much more robust. The main site might rank beyond page 5 when the generic home page for their m-dot site appears on P1. Does anyone have any idea why this might be happening?
Intermediate & Advanced SEO | | Etna0 -
Any problems with two sites by same owner targeting same keyword search?
I have a site, let's call it ExcellentFreeWidgets.com. There is a page on the site that is very popular and we'll call the page title, "Big Blue Widget." That page is currently #1 for the search "big blue widget." This week, I was able to buy the exact match domain for that page, we'll call it BigBlueWidget.com. I want to build a site on BigBlueWidget.com to better capitalize on that search "big blue widget," which is huge. The content would not be the same wording at all, but it would be the same subject. It would probably be a five page or so website, all about Big Blue Widgets: what they are, where to get them, etc. The sites will not reciprocally link to each other. New new site, BigBlueWidgets.com, would link to the existing site, ExcellentFreeWidgets.com. The new site and the current page will compete for position in the SERPs. Here are my questions to you experts: 1. Will Google care at all that the same entity owns both sites, or will just just rank for the term as they normally would. 2. I am not sure I'll run Adsense on the new site or not. I will be pointing a link back my ExcellentWidgets.com site from a button that says, "Get an Excellent Widget." But if I do run Adsense on it, does Google Adsense care that the same entity has a site and another site's page that are competing for the same term that both have Adsense add on them? Note: I do not want to start a new entity for the new site (I'm in CA and LLC's are $800/year) as it's probably not worth all that hassle and money. Thank you so much. I hope the that obfuscating the real domain names did not confuse the issue too much.
Intermediate & Advanced SEO | | bizzer0 -
Site wide footer links vs. single link for websites we design
I’ve been running a web design business for the past 5 years, 90% or more of the websites we build have a “web design by” link in the footer which links back to us using just our brand name or the full “web design by brand name” anchor text. I’m fully aware that site-wide footer links arent doing me much good in terms of SEO, but what Im curious to know is could they be hurting me? More specifically I’m wondering if I should do anything about the existing links or change my ways for all new projects, currently we’re still rolling them out with the site-wide footer links. I know that all other things being equal (1 link from 10 domains > 10 links from 1 domain) but is (1 link from 10 domains > 100 links from 10 domains)? I’ve got a lot of branded anchor text, which balances out my exact match and partial match keyword anchors from other link building nicely. Another thing to consider is that we host many of our clients which means there are quite a few on the same server with a shared IP. Should I? 1.) Go back into as many of the sites as I can and remove the link from all pages except the home page or a decent PA sub page- keeping a single link from the domain. 2.) Leave all the old stuff alone but start using the single link method on new sites. 3.) Scratch the site credit and just insert an exact-match anchor link in the body of the home page and hide with with CSS like my top competitor seems to be doing quite successfully. (kidding of course.... but my competitor really is doing this.)
Intermediate & Advanced SEO | | nbeske0 -
Redirecting multiple websites to a single website
I've been trying to run several truck accessory affiliate websites for a quite a while now. I've recently decided to combine all of my affiliate websites into a single community website. This way I'll be able to focus all my energy and link building into a single place and build up a single brand. My question is, how many websites do I try to redirect to the new website at a time? Do I need to spread this out? Or is it ok if I move all of my content and websites at a single time? I have around 30 websites that I could move to this new domain. Thanks! Andy
Intermediate & Advanced SEO | | daenterpri0