Google Plus Business Page is not showing up
-
Hello,
I had 2 google+ business pages. But the website under those pages were different. For example, www.abc.com on 1st one and then www.xyz.com on 2nd one. Both of them had the different business name and website but same address and phone number. Also, www.abc.com domain was set as redirecting to www.xyz.com.
My 1st business page was ranking good but I wanted to use 2nd one only so I called up google and asked them to remove the 1st one and then they closed it. Now, the problem is that I lost the 1st one and 2nd one is not ranking for any of the keyword (I have checked all the pages in the SERP and it doesn't show up anywhere until last page). I have fixed all the citations everywhere recently but no luck in getting ranking.
Can anyone suggest what steps can be done to rank 2nd one now? FYI, I am talking about local places ranking, the domain www.xyz.com is ranked well in organic ranking.
Any help is appreciated!
Brian
-
Hi Brian,
This kind of thing can be really tough to diagnose in a forum. Your Google+ Local listing status should not, in my opinion, have any major effect on your organic rankings. I recommend that you look for other clues as to something else that might have changed, such as a shakeup in your industry's organic results, new issues reported in Google Search Console, a competitor who has recently done something big to jump ahead of you. You may need to hire a consultant and open up your analytics for them so that they can start narrowing down possible issues, but I would be surprised if the Google+ Local page turned out to be at the root of this change you've seen.
-
Hi all,
Adding something new here.
After your valuable suggestions, I called google and requested them to merge both the listings instead of closing one and using another (it helped a lot in ranking as well) but one day I incidentally found that I have another listing with same www.xyz.com website URL and address but different business name (not sure how much mess i am supposed to clean).
Then I called google again and this time they said it is not possible to merge this. So I asked them to delete the listing. But I noticed that the day after I deleted that listing, there was drop in ORGANIC RANKING for many of the keywords. In addition to this, I added some new pages in the website as well during same time.
What do you think might have affected my website's organic ranking this time? Deleting listing or adding new pages or both?
Please help!
-
You're welcome, Brian!
-
Great information, Miriam. Thanks!
-
Hey Brian,
Hate to say it, but it would likely have been better to edit your existing listing rather than closing it and creating a new one, and given that these businesses seem to have shared the address and phone number, I would recommend studying this piece by Joy Hawkins about permanently closed businesses:
If Google already suspected that the 2 businesses were actually 1, given the shared address and phone, the above is something you may need to consider.
-
https://moz.com/community/q/google-maps-listings
Refer to this q/a, it's very similar in it's nature. I think you'd have to do all the same stuff.
-
Hello Dmitrii, Thanks for replying! This is because of the reviews I have on 2nd one, I removed the first one!
Is there anything I can do to get the 2nd showing up?
-
Hi.
Time and patience, my friend.
Of course, make sure that all settings and info is correct.
Why didn't you get rid of 2nd non-ranking local listing and just modify 1st (ranking) one?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Not Showing Up in Local Pack - Possible Possum Filter?
We have a medical practice client who isn't showing up at all on local category searches for their zip code. Wondering whether it's a Possum algorithm filter, and if so, how we can resolve this. The client is named Wall Street Dermatology, and is located in the same building as two other medical practices in the same dermatologist specialty. They share the same address (65 Broadway, New York, NY), but have different unit numbers. My client is Suite 904. To be clear, these are entirely separate businesses that are not affiliated with each other. They happen to be located in the same building. When running local searches (for example, in US zip code 10004) for the category term "dermatologist", my client is not appearing at all. The two other practices are appearing just fine. In fact, one of the competing practices has not only their practice listed, but one of their doctors individually and even one of the physician assistants. My client, Wall Street Dermatology, isn't showing up. IMO, the GMB profile is robust, with more reviews than competitors, and more content overall. While there's SEO work to be done, the citations and link profile exceeds some of the other practices who are showing up in "dermatologist" (use zip code 10004) searches. Google is showing profiles of dermatologists who haven't even claimed their profiles or have websites.One more thing: For a two-week span, the business was showing up in the 3-pack for "dermatologist" after making upgrades to the GMB profile. This was a first. So they've been there before. However, they made some changes to NAP. 1) added the providers name to the business name: "Business Name: Provider Name". 2) Updated "Suite" to "Ste" in order to match USPS. After that change, the business fell off entirely again.Note: We do appear on searches for the business name. And we do appear for some secondary keywords (for example, "Cosmetic Dermatology"), but not for the main keyword. Is this related to Possum (https://moz.com/learn/seo/google-possum)? Is Google confused that my client is related to the other practices in the same building? Any suggestions?
Local Listings | | sponnu01230 -
(Australian Business) Ranks 7th Brisbane, but ranks 3rd in Sydney and Melbourne. Why is Brisbane ranking worse, how to fix?
Years ago the rank would be the same across Australia. If we ranked 3rd in one city, it would be the same in every other city. Right now, we are ranking 3rd in Sydney and Melbourne, however we ranking a low 7th in Brisbane for keyword "Trampolines". Why is this? How can we fix it in Brisbane. Interestingly, we are a Brisbane based business. The keyword is "Trampolines" and the website is http://www.vulyplay.com
Local Listings | | Vuly0 -
Do you need contact details (NAP) on every page of your website for local search ranking ?
We’ve got a clients site which doesn't have the contact details on every page, all the contact details are on the /contact page which is using the schema.org local business markup Some sites that our outranking us locally have their contact details on all pages, where as others only have it on the contact page also. Is having your contact details on every page a ranking factor for local search ?
Local Listings | | mike8780 -
How to make same places listings show up for variations of brand term?
My client's brand name is a similar case to "Dolce & Gabbana" in terms of two names with an ampersand in between. There is also a high number of searches for a spelled out 'and' in between, i.e. "Dolce and Gabbana" using this example. In fact, if you perform a search for both variations, you will notice that only the first version with the "&" shows a places listing in the results. The same is happening when people search for my client. Is there a way to ensure that different variations of my clients' brand searches display with places listings in SERPs? Thanks.
Local Listings | | DinaDiligent0 -
How to get Google to choose office location pages and not the homepage. Tips and Suggestions?
Hello Mozzers The issue I have is a client with a number of office locations (six) across the south of England and they want each to rank well for each location + the qualifier solicitors. IE Brighton Solicitors. Work has been undertaken on the office location pages to include the services offered from each location, full postcodes and phone numbers. These location pages are linked to from the footer of the website so have good internal links. The site has a DA of 49 and the office location pages have a PA of 33. Google in its wisdom keeps ranking the home pages for the searches. The result is that the site ranks well in one location (London) but poorly in all the majority of others (2nd,3rd and 4th page). Were it does pick up/choose the location page the rankings are better than the homepage. The other locations are less competitive than London according to the Keyword difficulty tool. Any tips on to suggest to Google that it should rank the office location pages and not the homepage for each location? Thanks in advance 🙂
Local Listings | | highwayfive1 -
Google Maps: Submitted Feedback Changed Results
I came across something interesting today. So there is a business in one of my clients areas that had submitted and was being listed on google maps for some spammy locations. I went in and submitted feedback informing google of bad listings. Within 30 minutes or so my results for the same key phrase was different. I decided to see why. I went to other browsers on my computer and searched that key phrase and the results went back to how I originally saw them before the feedback submission. I then erased my browsers cache and after this the results now showed the original results. Does anybody know what cookies and such get placed in a browser that affect listing results? Sincerely, Garret
Local Listings | | eWebify0 -
How can I add another Google Places listing to my existing business?
Hey there, Does anyone know how I can add another Google Places listing to the following account? The company now has two stores so I'd like to get both listed. https://plus.google.com/u/0/b/107389046695957843430/+FinsahomeCoUk/posts I've tried using https://www.google.com/local/manage but that only appears to let you add a minimum of 10 locations?
Local Listings | | Webrevolve0 -
Google Places Question
Hello All, I have an Ecommerce website with a number of different depots which customers can pick products up from. I have created a Google Places listing for each of my depots. My website has a unique page for each of my Locations. Should I have a link from the individual website location pages to the corresponding Google Places Page ?.. Currently I only have a link from the Google Places page back to the website Location Page ? Should the images I have in my google Places listings contain the relevant Location name in the image file names ? Is there any useful pointers for SEO tuning for google places or articles anyone could recommend ?.. thanks Sarah
Local Listings | | SarahCollins0