How to refund my money
-
I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
-
I can see we replied to your email and this is now resolved.
-
no one reply my email...
-
Hello there!
Jo from the Moz help team here, thanks for reaching out!
Your best bet is to reach out to us at help@moz.com and we'd be happy to help :]
Cheers!
Jo
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Request Refund
Re: Request for refund. Hi, I forgot to cancel my subscription before it expired. Currently I don't need this product, it's a lot of money for me and I can't afford it. I would be very grateful if you return the money and help in this difficult situation. Please think about this. I missed the date by one day. I will be very grateful.
Product Support | | davitlamp0 -
Solved Expired Trial, refund requested
Hi Moz team, I forgot to cancel my 30 days trial and I have never used it and I do not intend to use it.
Product Support | | GBY91
I just got an email from your side about charging 179 USD just realized after 20 hours.
I would appreciate if you can refund the money and help me out. Please kindly consider 😞 Thanks a lot for your understanding.0 -
Solved MY CARD IS CHARGED PLEASE CANCEL MY SUBSCRIPTION AND GIVE ME THE REFUND
Hi Moz Please cancel my account. I was charged for $149. It was charged automatically. I am please respond to my email and take an action towards this.
Product Support | | Wenalyn0 -
How to refund moz pro subscription?
I want to refund the subscription purchase process and return the money back
Product Support | | ResearchTrainingAcademy0 -
I have subscribed for 30 days free trial. Why money has been deducted from my credit card?
Today I have subscribed for 30 days free trial and some amount has been deducted from my credit card. Please tell me why it has been deducted?
Product Support | | iamSILeadership1 -
I cancelled a day after my billing date. Will i be able to receive a refund?
I signed up for the trial, and i dont plan on renewing the service at this time. I cancelled it as soon as i received the email notification for renewal, will i be able to receive a refund? thanks.
Product Support | | INFINIT_C0 -
Please return my money! You have no right to do this!
It's a lot of disappointment.
Product Support | | mateusresende
First, the cancel button stops working.
Second, after complaining he returns to work. 4 days before.
third, we cancel.
Fourth, today you STEAL me $ 99. That's assault!
Please return my money!1 -
Refund
Where can I contact customer support? I've sent several emails and no answer back. Is this company a scam? My trial just expired and I had forgotten to cancel. This is terrible. No phone numbers and no support ticket. How can I subscribe to a ghost company? Ulymar.
Product Support | | uly40