Social Media connection problems
-
Hi
My campaign is not showing a complete set of data on my Social Dashboard and displays the following message:
We are having difficulties connecting to your "Facebook - Welocalize" account. Please go to "Add/Edit Social Accounts" to reauthorize it.
recommendations?
Thanks
-
Hey Lauren,
Thanks for writing in. Have you tried reauthorizing the connection to Facebook on your campaign? You will most likely need to log into the Facebook account that you originally used to authorize the connection (if more than one account has admin access to the page) and then reauthorize the connection to Facebook.
If that does not correct the error, please email us at help@moz.com so we can look into this further for you.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is my social account section disabled?
I am not able to interact with the social account section of my campaign. Why is this? I am on a pro trial and that is what I mainly want to test.
Getting Started | | probreakingtour0 -
Problem creating campaign
Hello everyone! I am a newbie here. I am trying to create a campaign, however I got stuck at the first step! It says 'We have already started building this campaign. If you entered the wrong URL and would like to track a different site, please create a new campaign." please see attached image. I thought it would be very straight forward... I have tried to create another campaign with a different website and it worked, so I don't understand what has gone wrong with this campaign. It will be much appreciated if anyone can help with this... 😞 thank you very much !! Screen%20Shot%202014-08-12%20at%2022.39.39.png
Getting Started | | sweetlime0 -
Unable to connect to Google Analytics-Bad Request Error 400
Trying to create a campaign but the step 3 of connection to Google Analytics is giving error. Please suggest. Thanks
Getting Started | | Vaneet.Gupta0 -
Social interactions
I just ran a campaign for one of my web sites and am a little bit confused. Social Interactions states 0 new for all of last week. That's odd, because we are very active with facebook, twitter, and instagram. On top of that, we blog daily and always tweet and post links to our blog posts. Google Analytics tells us that we're getting traffic from Social Media web sites. But MOZ campaign says there's nothing. Also, Brands and Mentions indicate just one mention? Strange and disappointing. Can anyone explain? Thanks
Getting Started | | mcafiero0 -
More problems with Moz - Monthly Reporting
Hello All, I may be missing something, but I only want to create monthly reports for my clients from this system. A week in SEO is a terrifying rollercoaster, but any I digress. Currently, i'm adding clients to the system, setting up Analytics, Twitter, Google+, keywords etc. I then go to the custom reports menu as I want to build my report now and schedule it to run at the end of the month, however, because a month has not yet passed, I can only create weekly report segments. This means that I have to add a client to your system and then come back a month later to build a report, this is silly, am I using this wrong or is this not right? I don't care if any data is available, I just want to create the report so I don't have to do it later ideally.
Getting Started | | Paul_Tovey1 -
Help anaytics not connecting...
Hi I have seen lots of threads about not being able to link analytics, I can the same authentication error can anyone help please.
Getting Started | | cm1chess0 -
Connect with analytic
Por favor si este no es el medio adecuado para consultar los problemas me pueden indicar, cual es el medio, tengo dos cuentas que no las puedo conectar con analytic Please if this is not the appropriate way to refer to the problems I can tell, which is the means, I have two accounts that I can not connect to analytic
Getting Started | | Varonblu0