Onpage grader says site unreachable
-
It is possible the crawler is caught in the firewall. Any idea what I need to have whitelisted?
-
Thanks for the update! So glad it's working now.
-
Just to update for people that see this question in the future. The problem was caused by the lack of intermediate certificate. Everything is now working.
-
Just to add, I managed to run a site crawl (the one with the downloadable csv file) so clearly it is just related to the on-page grader.
Also, rather strangely other sites on the VPS work fine (http).
Therefore I am thinking more and more that it is an SSL intermediate certificate issue.
-
Yeh, that answer was not very helpful, although it contained useful information.
My working theory is that as I just transferred the site to one of my VPS that the SSL doesn't have a valid intermediate certificate. I will have a closer look at resolving this tomorrow.
It probably didn't help that I was not accurate with the error message which states that "sorry but that url is inaccessable".
-
Have you considered going through your server and/or firewall logs to find out the root cause of the issue? Your host should be able to help you there, even without any IP's. Just run a crawl, and tell them approximately what time you ran it - that should be enough for them to start analyzing the issue.
The first question to find an answer to is what is blocking the crawler, followed by how is it blocking the crawler and finally, why is it blocking the crawler.
Once you find an answer to those questions, it will be vastly easier to help you find a solution.
-
Well, my host cannot check without IP's and from what I read Moz doesn't give out IPs as they are dynamic.
I guess that leaves me stuck unable to use this service.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz says "Title Too Long", Yoast says title is the perfect length. Who's right?
For a bunch of my pages, the MOZ Crawl Report says "Title Too Long". Yoast on my site tells me that the titles are the correct length. How can these two things be at odds with each other? Which one is right?
Moz Bar | | TeamViviRealEstate0 -
Why is Moz Crawling More Pages Than My Site Actually Has?
Hi I have a site that only has 5k pages but Moz has crawled 50K pages on the site when I initiated the site crawl. I don't exactly know why Moz is reporting me back so many pages but I was wondering why this is and if any of you out in the Moz community know anything about this. Thanks
Moz Bar | | drewstorys0 -
Site Crawl - MOz Pro
Hi There, When i look into my site crawl i have thousands of duplicate content issues. Now they are essentially product pages which are in multiple categories - however we have added the canonical tag so im confused as to why all of these are appearing as if there is an error, does the MOZ bot not take canonicals into account? Kind Regards Gemma
Moz Bar | | acsilver0 -
On Page Grader inconsistent
Why does the on page grader not update it's grades based on the other factors, other then the title tag. i.e. I can have the keyword 'burger' in H1 tags, the URL, ALT attributes, in the body text a couple times and in the meta section of the site and receive an F grade from the on page grader, but as soon as I add the word 'burger' to the title I receive an A grade. Is there a reason why the only factor that has that influence is the title tag, and why is it that a keyword for a page cant get say a B or C grade if it has the other factors covered (i.e. they have a tick next to them) but not the title tag? Cheers Again
Moz Bar | | sharpleaddesign0 -
Why does it show (in Moz) that we don't have any meta descriptions on our site when we do?
We have over 1,330 pages that say we are "Missing Meta Description Tag" when I spot check all of them have meta descriptions? Can you please explain to me why Moz is picking up that we do not have meta descriptions when we do. Our website http://www.betheboss.ca Please help. I would like a accurate measure of meta descriptions that are missing.
Moz Bar | | BeTheBoss0 -
Site crawl errors - download list of all urls
Hi Ive provided my clients developers with the pdf reports of crawl errors but these seem to miss some urls I see there are lots of csv file download/email options Will the email csv button send a report of everything listing all urls that are missing from the pdfs ? if not will the more specific csv reports Would be good if i can press 1 button and get all issues listed with all urls It does look like this happens but i just want confirmed best way asap since need to provide reports urgently, any guidance much appreciated ? All Best Dan
Moz Bar | | Dan-Lawrence0 -
MOZ Onpage grade and Google ranking.
I have found for years that there is not necessarily any connection between the onpage given by Moz and the SEO ranking. "F" page can be #1 in Google for long periods of time, and "A" pages can be unranked. I do not see the consistency, so I am unsure how much time to spend optimizing as suggested. I know there are many factors in rankings, but I just wanted to point out that this lack of consistency makes me hesitate to make changes to well-ranking pages -- especially with algorithm changes happening all the time. It seems that everything is considered over-optimization of late, even if it is all natural language. It is hard to NOT use words or synonyms sometimes on pages, for example... Thank you for your great product. I just want to know how my time to spend on this matter or turn my attention to off-page factors where the inconsistency is hard to figure out.
Moz Bar | | gheh20130 -
Open Site Explorer Broke Still?
Its been a couple days now, and a bunch of the useful open site explorer features are still down... Is this something that you are working, were the features taken down or is it just being neglected? Prior to posting this, I tested on multiple browsers... Windows 7,8 & a Mac Specifically, the criteria below prompts "oops something went wrong" Inbound Links Tab : Drop downs for, "Show Links", "From Pages", "To This Page" Top Pages Tab : Broken Please Advise
Moz Bar | | Southbay_Carnivorous_Plants0