On page grader not working with Squarespace?
-
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug?
examples:
lightningjar.agency (a site I manage)
flotrend.com (a site that a friend manages)
ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
-
I am receiving crawl errors for squarespace website. Can someone please help. Thanks
-
Hi, Nicholas and all. I got successful crawl reports starting in early Feb 2016 with the squarespace website I was optimizing. I am no longer working on that website so I cannot go check right now to ensure it is still working. And I do not remember having a problem with the on-page grader. Perhaps if you contact Moz support which is what I did. They responded quickly and kept me informed of progress towards a solution that worked for me.
-
Six months on and this is still not fixed? For what you charge (both Squarespace and Moz) you need to find a solution.
-
Hi. I am experiencing the same issue. Testing it out on two sites, one responds positively to the workaround mentioned above. The other part does in that the report tells me the page is not accessible in the report and the rest of the report works fine, rather than as a blanket warning.
-
I am getting the same issue - is there a resolve or workaround?
-
Crawl reports for http://www.bedbuglaundryandprep.com are getting 403 errors and a "blocked by robots.txt" error. I contacted squarespace who told me there was a known issue with moz.com that was being worked. Any idea if this will be fixed?
-
The workaround is on our end and it is already in place. I've tested running on-page reports and campaigns for a number of Squarespace sites and I'm not seeing any current issues trying to crawl or access these pages. If you can let me know the URL you are trying to check (or email help@moz.com with the details) I can look into this further for you.
-
Mine works the same way. This is a work around that I can use. Thanks!
-
Thank you Chiaryn,
Is the work around to be done on my end or Moz's? I am still getting "Sorry, but that URL is inaccessible."
-
In all likelihood, this is not related to the Squarespace issue, but actually to the .agency tld. Since pretty much anything can be used as a tld now, but our crawlers were built before this was allowable, we aren't set up to automatically recognize custom tlds. The standalone on-page grader is our oldest and most rudimentary crawler tool, so it is also updated the least frequently.
You can create a campaign for lightningjar.agency with no issue and there you would get on-page grades from our newly updated campaign on-page grader that is much more accurate.
-
I'm still experiencing the same issue when I enter the custom URL I set up in SquareSpace for my website. But after some experimentation I found out the On Page Grader Tool will work if I use the default Square Space system URL.
https://lightning-jar.squarespace.com/ = works
http://www.lightningjar.agency = does not work
-
I'm so sorry! I didn't see your reply previously. I was just coming back to the thread to say that we have found a temporary workaround that should fix the issue while we work on a more permanent solution. I hope that is still helpful to you and, again, I apologize for not following up with you sooner.
-
Has there been any update to this? My SS sites are getting the same thing still and if this can't be resolved, I'll have to find other solutions.
-
I'm really sorry that you're running into this issue! We recently discovered that Squarespace's automated server systems have blocked our bot from accessing sites they host with a 403 Forbidden status. We are working with them to find a resolution to this block, but I am afraid that I am not certain if or when this will be resolved.
I apologize for the inconvenience this causes! Thank you for bearing with us while we work to get this resolved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Optimization Error
Hi, I am trying to track a page optimization feature for one of my project, https://www.writemyessay247.com for keyword: write my essay but i keep getting this below error: "Page Optimization Error There was a problem loading this page. Please make sure the page is loading properly and that our user-agent, rogerbot, is not blocked from accessing this page." I checked robots.txt file, it all looks fine. Not sure what is the problem? Is it a problem with Moz or the website?
Moz Bar | | j.rahimi19900 -
Why do my Moz duplicate content results show me pages with no noticeably similar content?
Sometimes the "Pages with Duplicate Content" results under Content Issues show pages that, from what I'm able to see or otherwise test, have no duplicate content, save for the same navigation that exists on all of my pages. For example, a recent issue said that the following pages had duplicate content:
Moz Bar | | rickmic
https://freezerworks.com/index.php/html/slider-overlay
https://freezerworks.com/index.php/ufaqs/what-do-i-get-with-my-purchase-of-freezerworks
https://freezerworks.com/index.php/videos/fda-and-freezerworks-2
https://freezerworks.com/index.php/lims-testing-module Even a side-by-side of the page source in a text comparison tool shows nothing but navigation and scripts used in every page. Am I not seeing something?2 -
Page Title showing Twice when I check it through Moz Bar
Hello Experts, I have a brand new website. And I know I have to do lot of things and make changes for better SEO. With that in mind, I recently installed Mozbar. I was checking one of my posts the other day and noticed Page Title is appearing twice in Mozbar.Please see the screenshot below. Could you please guide me what could be causing this? FYI, I have installed Yoast SEO Plugin. Also, I can see "Alt Text" is picking lot many words which are from other images or posts...Is there any way to customize that as well? KhP9y
Moz Bar | | techierichard0 -
Calling all 301 htaccess Guru's - www to non www - then to https + Redirect homepage to inner page
I have tried searching, multiple opinions and multiple things that supposedly work. What I have now, seems to work from an end user perspective, but Roger tells me otherwise: Redirect Chain issue....redirect, which redirects which redirects etc..... FIRST, we need to redirect all www to non www. SECOND, we need to redirect all to https. THIRD, we need to redirect the homepage to an inner page. (Got to love BOGUS DMCA complaints! :)?) So far we have: RewriteEngine on
Moz Bar | | Jes-Extender-Australia
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
RewriteCond %{HTTP_HOST} ^mydomain.com.au$ [OR]
RewriteCond %{HTTP_HOST} ^www.mydomain.com.au$
RewriteRule ^/?$ "https://mydomain.com.au/inner-page-here" [R=301,L] Plus down the page there is the usual wordpress settings: <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> So, why does it seem to work for the end user, but Roger has his knickers in a knot saying, redirect, to redirect to redirect etc? Namaste and many thank you's in advance 🙂0 -
Moz crawler only crawls one page?!
Hello there, I'm using Moz for a while and I'm very pleased with the tool and community. But for the first time I encountered a problem. We are trying to run a crawler for a client's website but only one page (only the homepage) was crawled. We tried to do a test on a more detailed level (maybe there is something wrong with the homepage). My campaign test's crawl came back for the Producten folder (level deeper than homepage), and it was also only a 1 page crawl with a 200 status. I did look at the robots.txt file now, and it is very restrictive, but there is nothing that I can clearly see that would explain why the crawl isn't working. Hopefully someone can point us at the right direction. Thanks in advance, Jeremy
Moz Bar | | mediaxplain.nl0 -
Measure the impact of SEO on a relaunch of a page
we have just re-launched one of the pages of our website with fresh content etc. Would like to know how we can use Moz to measure the changes and impact of the re-launch from an SEO standpoint.
Moz Bar | | ULaw0 -
Probs with campaign overview page ??
Hi As of today my overview pages are devoid of formatting and just text and basic display, anyone else getting this ? Cheers Dan
Moz Bar | | Dan-Lawrence1 -
How do you stop Moz crawling a page?
Hello, I have a contact form which generates thousands of duplicate crawl errors. I'm going to use to block Google indexing these pages. Will this also block MOZ from crawling these pages and displaying the error? Thanks!
Moz Bar | | Seaward-Group0