Managing Zendesk content, specifically redirecting/retiring content?
-
We've been using Zendesk to manage support content, and have old/duplicate articles that we'd like to redirect. However, Zendesk doesn't seem to have a solution for this, and the suggestions we've found (some hacky JS) have not worked.
I'd like for us to not just delete/hide these articles. Has anyone else successfully navigated retiring/redirecting Zendesk content in an SEO-friendly fashion?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Duplicate Content/Similar Pages
Hello, I'm working on our site and I'm coming into an issue with the duplicate content. Our company manufactures heavy-duty mobile lifts. We have two main lifts. They are the same, except for capacity. We want to keep the format similar and the owner of the company wants each lift to have its own dedicated page. Obviously, since the layout is the same and content is similar I'm getting the duplicate content issue. We also have a section of our accessories and a section of our parts. Each of these sections have individual pages for the accessory/part. Again, the pages are laid out in a similar fashion to keep the cohesiveness, and the content is different, however similar. Meaning different terminology, part numbers, stock numbers, etc., but the overall wording is similar. What can I do to combat these issues? I think our ratings are dropping due to the duplicate content.
Technical SEO | | slecinc0 -
Redirect our www.website.com to website. Com/target-keyword
Dear moz community I have been analyzing the websites that rank in top 20 for our target keywords. All of the top 20 sites except us have their websites re directing to websites.com/target keyword. This is due to probably because they have multiple city's and one of the target keywords term is cityname + word. My question is and idea - make a 301 to our www.website.com to /city-keyword and start linking to that page with new links. Would that bring any benefit? Seems that it's a very strong ranking signal. Any threats that I must take into account? We currently rank as #9
Technical SEO | | advertisingcloud0 -
Missing 301 redirects
I just had a developer friend call me in a panic, because they had gone live with a new site and found out (the hard way) that they had missed some pages on their 301 redirects. So the pages are appearing in Google but serving 404s. Ouch! So their question was: other than running a report for 404 errors in something like Screaming Frog, is there a way to hunt down ONLY pages serving 404s, then export to CSV so they can be redirected? Anyone got any tricks up their sleeve?
Technical SEO | | muzzmoz0 -
301 Redirect
Hello Moz Community, I have a question regarding 301 redirecting a new domain that contains keywords relevant to my website. However, I do NOT want to change my current domain. My main question is, by just redirecting this new domain to my current website, will those keywords in the new domain help with ranking in anyway? Thanks in advance for any help!
Technical SEO | | WyzeOwl0 -
Added 301 redirects, pages still earning duplicate content warning
We recently added a number of 301 redirects for duplicate content pages, but even with this addition they are still showing up as duplicate content. Am I missing something here? Or is this a duplicate content warning I should ignore?
Technical SEO | | cglife0 -
How to redirect my .com/blog to my server folder /blog ?
Hello SEO Moz ! Always hard to post something serious for the 04.01 but anyway let's try ! I'm releasing Joomla websites website.com, website.com/fr, website.com/es and so on. Usually i have the following folders on my server [ROOT]/com [ROOT]/com/fr [ROOT]/com/es However I would like to get the following now (for back up and security purpose). [ROOT]/com [ROOT]/es [ROOT]/fr So now what can I do (I gues .htaccess) to open the folder [ROOT]/es when people clic on website.com/es ? It sounds stupid but I really don't know. I found this on internet but did not answer my needs. .htaccess RewriteEngine On
Technical SEO | | AymanH
RewriteCond %{REQUEST_URI} !(^/fr/.) [NC]
RewriteRule ^(.)$ /sites/fr/$1 [L,R=301] Tks a lot ! Florian0 -
I am trying to correct error report of duplicate page content. However I am unable to find in over 100 blogs the page which contains similar content to the page SEOmoz reported as having similar content is my only option to just dlete the blog page?
I am trying to correct duplicate content. However SEOmoz only reports and shows the page of duplicate content. I have 5 years worth of blogs and cannot find the duplicate page. Is my only option to just delete the page to improve my rankings. Brooke
Technical SEO | | wianno1680 -
Duplicate content
This is just a quickie: On one of my campaigns in SEOmoz I have 151 duplicate page content issues! Ouch! On analysis the site in question has duplicated every URL with "en" e.g http://www.domainname.com/en/Fashion/Mulberry/SpringSummer-2010/ http://www.domainname.com/Fashion/Mulberry/SpringSummer-2010/ Personally my thoughts are that are rel = canonical will sort this issue, but before I ask our dev team to add this, and get various excuses why they can't I wanted to double check i am correct in my thinking? Thanks in advance for your time
Technical SEO | | Yozzer0