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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

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  • Christy-Correll

    This question is deleted!

    | Christy-Correll
    7
  • HFM97

    Unsolved

    website website optimization

    Hi Moz community! I run aauditing.com, offering audit, tax consulting, and accounting services in the UAE. I’m looking for effective SEO strategies to boost visibility and attract clients. Any tips on content optimization, backlinks, or local SEO would be appreciated!

    | HFM97
    2
  • laurentjb

    Unsolved

    url issue url

    I've got way too many long url's but I have no idea how to shorten them?

    | laurentjb
    0
  • verdet3232


    When I enter my domain in the free analysis tool, I get a "bummer, no data found". I am certain whatever is causing that to happen is causing other SEO problems https://academicanv.org

    | verdet3232
    3
  • andrewrench

    Unsolved

    robots.txt crawl error

    I'm trying to setup a campaign for jessicamoraninteriors.com and I keep getting messages that Moz can't crawl the site because it can't access the robots.txt. Not sure why, other crawlers don't seem to have a problem and I can access the robots.txt file from my browser. For some additional info, it's a SquareSpace site and my DNS is handled through Cloudflare. Here's the contents of my robots.txt file: # Squarespace Robots Txt User-agent: GPTBot User-agent: ChatGPT-User User-agent: CCBot User-agent: anthropic-ai User-agent: Google-Extended User-agent: FacebookBot User-agent: Claude-Web User-agent: cohere-ai User-agent: PerplexityBot User-agent: Applebot-Extended User-agent: AdsBot-Google User-agent: AdsBot-Google-Mobile User-agent: AdsBot-Google-Mobile-Apps User-agent: * Disallow: /config Disallow: /search Disallow: /account$ Disallow: /account/ Disallow: /commerce/digital-download/ Disallow: /api/ Allow: /api/ui-extensions/ Disallow: /static/ Disallow:/*?author=* Disallow:/*&author=* Disallow:/*?tag=* Disallow:/*&tag=* Disallow:/*?month=* Disallow:/*&month=* Disallow:/*?view=* Disallow:/*&view=* Disallow:/*?format=json Disallow:/*&format=json Disallow:/*?format=page-context Disallow:/*&format=page-context Disallow:/*?format=main-content Disallow:/*&format=main-content Disallow:/*?format=json-pretty Disallow:/*&format=json-pretty Disallow:/*?format=ical Disallow:/*&format=ical Disallow:/*?reversePaginate=* Disallow:/*&reversePaginate=* Any ideas?

    | andrewrench
    0
  • digipal55

    Unsolved

    closed caption

    By default, the lesson videos I'm watching have closed caption turned on. I find it annoying and I'd like to turn it off. How do I do that?

    | digipal55
    0
  • MyFamilClubLtd


    When I try and crawl our site through Moz it gives this message: Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster. I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt. Anyone got any advice on where I could go to get this sorted?

    | MyFamilClubLtd
    1
  • depawl52

    Unsolved

    website traffic organic search

    Greetings All. I'm working on a new business website for a client, and I've been accessing the site numerous times daily (troubleshooting, confirming changes, etc.). I've been using Google search to access the site, and I use a VPN so that my IP would be random. So I would presume that the site traffic should be increasing. But on the last Moz Pro crawl, the site traffic was still listed as 0.
    Is there a minimum amount of traffic required before Moz recognizes it or is something else going on?
    Thank you.

    | depawl52
    0
  • thepeterlunt


    I'm new to Moz and SEO. When setting up a new campaign there are some keywords pre-filled. Sometimes there are a lot. Sometimes they are very client-specific rather than for the sector or for a search. Sometimes there are very few poor quality keywords. Should I research keywords so that there are as many as possible relevant keywords when first setting up the campaign or leave it as it is and add keywords later?

    | thepeterlunt
    0
  • Stevepair


    moz academy

    I'm looking to learn more about SEO. Has anyone purchased the courses available through MOZ? If so, are they useful?

    | Stevepair
    0
  • KapitiGirl

    Unsolved

    domainoverview

    Why on Domain Overview are there only 4 countries to choose from? I am in NZ and need to check websites that operate businesses in NZ not Canada, US or Australia?

    | KapitiGirl
    0
  • AllChargedUp


    In other words, if one of my tracked keywords doesn't currently have a URL associated with it / assigned to it, how do I add a URL to it?

    | AllChargedUp
    0
  • MarvinsP32

    Unsolved

    download keyword list csv

    I'm just getting starting with MOZ Pro and I may be missing something simple. If MOZ says my site currently ranks for 9.1K keywords, is there a way I can download to CSV that 9.1K list? I have a MOZ Pro account, but haven't figured out how to do this. Thanks for the help!

    | MarvinsP32
    0
  • markwillson


    Hi, I have my  4 month old blog, PA of site is 17 but DA is still 5. I don't know how to increase DA of site.  Please suggest me how to increase DA of Site https://myeasygrader.com/  . Thanks

    | markwillson
    0
  • Arthursd4

    Unsolved

    refund trial

    Hi guys I forgot to cancellation my  subscription before the trail expired. I am currently at a very nascent stage and do not require the product and can't afford it as well. I would really appreciate if you can refund the money and help me. Kindly consider.  I missed the date by one day. I will be really grateful!

    | Arthursd4
    0
  • JerryAlexo


    I Have A website Related to Agras T16 Drone Today DA of my website decreased what could be the reason Please help me what about issue?

    | JerryAlexo
    0
  • SilvinoFernandes

    Unsolved

    help with title pages help

    Hello, I am using a plugin named translatepress, however whenever I activate it the moz crawl gives my site as having duplicate content on it. How do I avoid this? I would like to have a website version in English and Portuguese? Thanks

    | SilvinoFernandes
    0
  • SouthBayWebs

    Unsolved

    subscription cancelation cancel cancelation cancelmyaccount

    Is there anyway to cancel moz local? I can not figure it out. I've tried for hours now.

    | SouthBayWebs
    0
  • tigersohelll


    Hello Mozzers! I've received an error message saying the site can't be crawled because Moz is unable to access the robots.txt. I've spoken to the webmaster and he can't understand why the robot.txt can't be accessed in Moz. https://www.thefurnshop.co.uk/robots.txt and Google isn't flagging anything up to us. Does anyone know how to solve this problem? Thanks

    | tigersohelll
    0
  • peterbriss

    Unsolved

    title tags

    where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.

    | peterbriss
    0
  • James77


    Hi, I am drawing your attention to Moz's Domain basics here: http://moz.com/learn/seo/domain It reads: "Since search engines keep different metrics for domains than they do subdomains, it is recommended that webmasters place link-worthy content like blogs in subfolders rather than subdomains. (i.e. www.example.com/blog/ rather than blog.example.com) The notable exceptions to this are language-specific websites. (i.e., en.example.com for the English version of the website)." I am wondering if this is still Moz's current recommendation on the subfolders vs subdomains debate, given that the above (sort of) implies that SE's may not combine ranking factors to the domain as a whole if subdomains are used - which (sort of) contradicts Matt Cutts last video on the matter ( http://www.youtube.com/watch?v=_MswMYk05tk ) which implies that this is not the case and there is so little difference that their recommendation is to use whatever is easiest. It would also seem to me that if you were looking through the eyes of Google, it would be silly to treat them differently if there were no difference at all other than subdomain vs subfolder as one of the main reasons a user would use a sud-domain is a technical on for which it would not make sense for Google to treat differently in terms of its algorithm. I notice that in terms of Moz, while most of the site uses subfolders, you do have http://devblog.moz.com/ - and I was wondering if this is due to a technical reason or conscious decision, as it would seem to me that the content within this section is indeed linkworthy (as it has external links pointing to it from external sources), therefore it would seem to not be following the initial advice that is posted in Moz's basics on domains. Therefore I am assuming it is due to a technical reason - or that Moz's adive is out of date with current Moz thinking, and is indeed in line with Matt C in that it doesn't matter. Cheers

    | James77
    3
  • saadrazaa12


    kindly explain me i am new.

    | saadrazaa12
    1
  • intenseed

    Unsolved

    payment

    Hello, We noticed that MOZ tried to charge our credit card, while we are on Trial period until today. We decided to cancel the subscription (until our budget grows and come back). The tool is great, but it currently is too expensive for our business. We enjoyed the trial period and will surely come back when our business can afford it!! Thanks!

    | intenseed
    0
  • ValFulton

    This question is deleted!

    | ValFulton
    0
  • username67

    This question is deleted!

    | username67
    0
  • ayofztk

    This question is deleted!

    | ayofztk
    0
  • RoyDigitalWorld


    I am new here and my question is how rank a website with moz because my website was not ranking in any keywords  so plz guide me

    | RoyDigitalWorld
    0
  • bestcustomprintedboxes

    This question is deleted!

    | bestcustomprintedboxes
    0
  • gogoanimetp


    I am wondering what is a Good Domain Authority Score? This is my website https://gopaintsprayer.com currently DA and PA are quite high, but the traffic is decreasing, I don't understand the reason, you can help. Thank you !

    | gogoanimetp
    0
  • KOidue


    The DA of my website: https://protigwelders.com/ is 16 and PA is 24. Why PA of other pages is different but DA is same. Moreover, how i can increase the DA of my website. Thanks for helping

    | KOidue
    0
  • dekho87


    Hi, I have two queries which are related to Moz DA and Moz Spam Score. 1.  I have created my website 6 months ago and also do proper SEO of my site. Now according to Ahrefs my DR is 47 and also shows me some organic traffic, Organic Keyword of my site. But when I've checked my site in Moz.com it shows me the DA is only 1 and also there is no organic keywords and no backlinks. Why my DA is not increasing and stuck in 1 position?  When will DA increase and please guide me how I can Improve DA of my website?  URL:  https://www.fasterapk.com  2. My second query is, what is the Moz Spam Score? Is it important for a website and which factors Moz used to create a Spam Score of any website? Experts guide needed. Thanks, overview?site=https%3A%2F%2Ffasterapk.com⌖=domain

    | dekho87
    0
  • Kuhliff


    Where do I find my sites ranking for a MOZ TRUST score?

    | Kuhliff
    0
  • ds9.tech


    I understand the concept of locations in Moz Pro Campaigns. What does National exactly means? Is it like globally for a United States Google Search Rank or what? Please explain.

    | ds9.tech
    1
  • loyolallm


    I am working to improve SEO of a specific program offered by our school. The program's pages are located in a subfolder like school.edu/program. This program is different from other programs offered by the school, both in terms of content, audience, etc. Right now, I tried to add the subfolder, but I feel that Moz is giving me results on the whole website. Also, I tried to add some competing programs from other schools (by adding their pages' URL) but again Moz seems to give me comparison results of the whole websites.

    | loyolallm
    0
  • Nadia89Mohamed


    I have cancelled the subscription before the end of the trial, but I have been charged anyway. Why? How should I proceed to receive a refund? Thanks

    | Nadia89Mohamed
    1
  • MaxDevergori


    Hi all, in this article (https://moz.com/blog/competitor-analysis-for-seo) there is this screenshot (attachment): Where to find the Google spreadsheet in Moz that contains this sheet? Thanks! 59efcffe06dd67.30116441.png

    | MaxDevergori
    1
  • Rodrigo-DC


    We are building a new site that, on the blog landing page, uses JS to populate the individual blog article links on the page. The links are not viewable in the page source, but do appear once the page fully renders. After running an on-demand crawl of the site (in QA...not indexed yet), it appears that Moz isn't indexing these pages, and it also isn't reading other page elements that load later (like an H1 that is rendered in JS but not in page source). Are we going to be able to use Moz to track this site? Is there some setting to help?

    | Rodrigo-DC
    0
  • ddox


    The difference between pa and da??

    | ddox
    0
  • Jarod4545


    Do I need meta descriptions for category pages in Wordpress? They show up as errors in the Moz site audit. What should I do about it? Thanks,

    | Jarod4545
    0
  • SathishFirecompass


    I want to understand what is PageAuthority and Domain Authority and how we scale for SEO? Suggestions highly appreciated

    | SathishFirecompass
    0
  • bluerinsevintage


    Moz cannot carry out the site crawl on my online shop. Not really sure what the issue is, it has no problem getting onto my site when you use www. before the address, but it needs to be able to access bluerinsevintage.co.uk Stuck as what to do, we are a shopify store. Anyone else had this problem, or know what i need to change so they can crawl the site? thjis is the page they are getting when trying to get on bluerinsevintage.co.uk but if they use www.bluerinsevintage.co.uk the site comes up. Adam

    | bluerinsevintage
    0
  • mrphome


    Our preproduction site is restricted to a specific IP range. Prelaunch I'd like to use MOZ to check the site but this obviously isn't currently possible. Is there an IP range I can whitelist ?

    | mrphome
    0
  • BuyMachineryNow


    I have a simple question.  How many characters can a URL be before Moz flags it as too long?

    | BuyMachineryNow
    1
  • Roman-Delcarmen


    I don't know why, but since a week ago I'm not receiving moz point for my activity on moz forum. Example
    Today I posted 3 answer in the Question section but in my moz profile does not show the 3 moz point that normally I receive for that. I week ago suddenly I received 20 moz point, why I dont have any idea, maybe someone mark one of my asnwer as good answer. So my point is where I cant found the exact tracking record of my activity

    | Roman-Delcarmen
    1
  • BentoPres


    I dived into the Search Visibility metric and what it actually says. In short, I believe it to be an aggregated score for all keywords targeted. However, our list of targeted keywords also include specific 'branded' keywords (and e.g. names of company leaders), which (presumably) aren't targeted by our competition. So what does the comparison with our competitors (i.e. Search Visbility x Competition graph) actually tell us? Isn't it giving a skewed impression? (Or are keywords labeled as 'branded' not taken into consideration in the Search Visibility metric?)

    | BentoPres
    0
  • torbett


    Recently we bought SSL and moved our site to https. (https://www.kitchenstuff.com) where all link are https even after I see an error "Error Code 804: HTTPS (SSL) Error Encountered". Can anyone help me out? What steps can I take to troubleshoot this error?

    | torbett
    0
  • SEMODU


    Our site gets, when scanned with MOZ tools no links detected. <a href="https://produktion.semodu.com">semodu.com</a> Does someone know why?

    | SEMODU
    0
  • uShip


    IT is blocking AWS via a proxy in front of our server.  We've tried allowing the "roberbot" user-agent but crawling functionality still isn't working in my Moz Pro account.  Is there a more specific user-agent we can allow in our proxy software?  Thank you.

    | uShip
    1
  • kremsoft


    Hello Everyone, I am new to this I need some help. Thanks ahead

    | kremsoft
    0
  • eLab_London


    Hi, I am hoping someone could help explain - I have a screaming frog account and ran a crawl using it, it returned a lot of 0 status codes 'connection timeout', 'DNS lookup failed' and 'Connection Refused'. However, the SEO MOZ Crawl doesn't detect any of this. I am fairly new to these tools, do you know why this is? Thanks a lot! 🙂

    | eLab_London
    0

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