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Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

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  • moz

    After more than 13 years, and tens of thousands of questions, we’re finally closing Moz Q&A. Whilst we’re not completely removing the content - many posts will still be possible to view - we’re locking both new posts and new replies. Why? The truth is that the conversation has moved elsewhere. Sites like Twitter, Reddit, and more recently BlueSky and LinkedIn, have largely replaced specialist forums. At the same time, the challenge of moderating a platform like this has become more difficult, and of course, we’re SEOs, and the sheer quantity of new pages generated, often by malicious actors, has its challenges in terms of what it does to the profile of our site. Forums are still an opportunity for many sites, in SEO and more broadly, but the calculus no longer works for Moz. Where can I ask my question instead? If you’re a customer or currently evaluating a free trial, you can reach out directly with questions about the product to our customer support team here. If you want to learn more about SEO, you can check our learning resources here, and we also offer the Moz Academy. If you just want to hang out, you can also still find us on X, BlueSky, or LinkedIn. Thank you We’re grateful to everyone who has contributed to Moz Q&A over the years. It’s been a blast, and we hope this isn’t the last time we’ll see you here on the Moz site.

    Moz News | | Tom.Capper
    2

  • local seo keywords local ranking factors

    I am working with a local service contractor. Several of his competitors have domain names with exact match keywords. Audits of competitor sites and use of other research tools reveals that their sites are behind in content and technical SEO. The competitor sites consistently rank higher in organic search results. I am new to SEO and I understand that some of my lack of clarity here is a result of not understanding the value of key word use in local SEO vs. wider efforts.

    Technical SEO | | Andrew Woffenden
    0

  • page url

    Hi All Thank you in advance for any help. Last year a website was moved to multisite and the permalinks for the blog posts were changed to include a category, the year, the month and day. As a result most of the page URL's are flagged as too long. A number of the pages are receiving good traffic, so my question is whether just to leave them as they are or to change the permalinks? My gut feeling is to take the short term hit and change the permalinks, but I thought I'd take the advice of the forum before doing so. Many Thanks

    On-Page Optimization | | DigitalProgress
    1
  • Unsolved

    refund

    Hello,
    We have no idea what Moz is or how it is used. We only learned your name when our credit card was charged. We want to cancel this subscription transaction somehow and get our money back. We called our bank to cancel our card and stated that the transaction was made without our knowledge. Please refund our money.

    Product Support | | selcukalbayrak
    0
  • Unsolved

    service based website

    What is the best solution using Moz Local for a Service Area Business?

    Moz Local | | smartlocaldenver
    0
  • Unsolved

    mozbar 2024

    I have using extension and login my account and set free trial of one month but in this case i can't see spam score in Moz bar so how I can solve this

    Moz Bar | | BarshaEmiactech
    0

  • google seo

    Hello! I'm using Google Chrome browser. On the browser logged in with the Google Web Master account, the keyword ranking of my site is ranked on pages 1 to 2. However, in the case of the Google Secret tab and other browsers that have not logged in to the Google Web Master account, the keyword ranking of my site is only 10 pages. Which one is more reliable?
    Does it only show higher rankings to webmasters?
    Or will you soon be able to see the high ranking that has only been seen by webmasters in other browsers? I desperately need your help. Thank you. I look forward to your kind cooperation.

    White Hat / Black Hat SEO | | 1kB_man_YWH
    0

  • page authority on-page seo internal linking site structure content development

    Hello, I've got a high traffic site I'm building. Is 20 articles enough to start or should I start with 40 or 60 to not flop? I've got good internal linking. I've got: 3 10X articles
    17 cornerstones so far. Worked hard so far. Do I launch? or wait for 40? 60? I know thousands is best. Competitors have much more. Thank you, Bob

    Intermediate & Advanced SEO | | BobGW
    0
  • Unsolved

    api

    Hi everyone, I'm trying to retrieve data for a specific URL using the Moz API, specifically the data.site.metrics.fetch method. The URL I'm querying is: https://www.fiftyfiveandfive.com/ai-agents-marketings-new-means-of-production When I make the API request, I receive the following 404 error: { "id": "unique-id-testing", "jsonrpc": "2.0", "error": { "code": -32655, "status": 404, "data": { "key": "site_query.query", "value": "https://www.fiftyfiveandfive.com/ai-agents-marketings-new-means-of-production" }, "message": "That query was not found." } } However, when I check the URL in Moz Link Explorer, I can see that the page has a Page Authority of 23 and a Domain Authority of 36, but no backlinks or ranking keywords. What I'm Trying to Achieve:
    I’m attempting to retrieve metrics for this page via the API, but it seems like the API does not recognise the URL, even though it’s visible in Link Explorer. Questions: Why does the API return "Query Not Found" for a URL that is indexed in Link Explorer? Is there a way to request Moz to crawl or re-crawl this URL to ensure it's accessible via the API? Are there any additional criteria the API requires (e.g., backlinks, ranking keywords) before it recognises a URL? Additional Info: I’ve verified that my robots.txt file allows all bots, including Rogerbot. list itemThe page is included in the sitemap, and the URL is accessible without any restrictions. list itemI’d appreciate any insights on how to resolve this issue or steps to take so that the Moz API can retrieve data for this URL.

    API | | Chris_Wright1664
    0
  • Unsolved

    api data accuracy token consumption support

    Dear Moz Support Team, I hope this message finds you well. I am writing to express my concerns regarding the performance of the Moz API, which I have been using for domain information retrieval through Zapier. Despite paying for your API service, I am encountering several significant issues that are affecting my ability to use the service effectively: Incorrect and Inconsistent Data: When I query domain information, I receive incorrect results for Page Authority (PA), Domain Authority (DA), and Spam Score (SS). Specifically, PA and DA are always returned as 1, while SS is consistently -1, which indicates that the data being provided is either incomplete or incorrect. This discrepancy is preventing me from relying on your service for accurate domain insights. Excessive Token Consumption: I have noticed that the API token usage is significantly higher than expected. After querying only 250 domains, my token consumption has already exceeded 6,000 tokens, which seems unusually high. I had understood that the token usage would be calculated per query, but it appears that the consumption is much higher than anticipated. Given that I have invested in this service, I am frustrated that I am not receiving the expected level of performance and data accuracy. Could you please investigate these issues and provide clarity on why this is happening? Additionally, I would appreciate any guidance on how to resolve these discrepancies and ensure that I am using the API in the most efficient way possible. I look forward to your prompt response and assistance in resolving these issues. thank you

    Product Support | | tkddh1323
    0
  • Unsolved

    api da

    I am using the MOZ API to check domain authority (DA). Recently, I noticed a discrepancy: the DA value retrieved via the API differs from the result on the MOZ homepage. Specifically, the API returns a DA of 10, while the homepage shows "NO DATA." Additionally, other services like Ahrefs report a DA of 0. I relied on the MOZ API's result when purchasing this domain and now feel misled. I would like to understand the exact reason for this inconsistency.

    API | | Skys
    0
  • Unsolved

    api domain authority

    I wanted to test the API and while looking on the documentation urls, I cannot find details on how to get Domain Authority. is that not available to query ? was it replaced by Brand Authority ? is it only available for the paid API or for the free one too ? I looked at many documentation pages but I find it very confusing and frustrating, there are many versions of the documentation and various URLs and not clearly labeled, I understand some are V1, V2, V3, etc, but I didn't find sample API calls for Domain Authority. Thank you.

    API | | adrianTNT
    0

  • spam

    I make the list of disavow links every week, plus they keep popping up. Does anyone know any techniques to remove them all at once ?

    SEO Tactics | | Gabriel171
    0

  • redirect redirect chain technical seo 301 redirects

    Technical SEO question regarding redirects; I appreciate any insights on best way to handle. Situation: We're decommissioning several major content sections on a website, comprising ~18k webpages. This is a well established site (10+ years) and many of the pages within these sections have high-quality inbound links from .orgs and .edus. Challenge: We're trying to determine the best place to redirect these 18k pages. For user experience, we believe best option is the homepage, which has a statement about the changes to the site and links to the most important remaining sections of the site. It's also the most important page on site, so the bolster of 301 redirected links doesn't seem bad. However, someone on our team is concerned that that many new redirected pages and links going to our homepage will trigger a negative SEO flag for the homepage, and recommends instead that they all go to our custom 404 page (which also includes links to important remaining sections). What's the right approach here to preserve remaining SEO value of these soon-to-be-redirected pages without triggering Google penalties?

    Technical SEO | | davidvogel
    0
  • Unsolved

    moz academy moz community points

    heyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

    Moz Tools | | Saudedm
    0
  • Unsolved

    moz bar

    Hello, I have installed the new version of Moz Bar in Google Chrome.
    My problem is that it analyzes all domains except mine: https://elchesemueve.com
    I also can't find my country (Spain) to configure the site.

    Moz Bar | | Alberto D.
    0
  • Unsolved

    mozbar 2024

    I am a premium user and i am still not able to use mozbar
    ec22b5ba-4430-4fc7-9825-7fce7b1ca300-image.png I don't know how its works.

    Moz Bar | | Josh_Eligon
    0
  • Unsolved

    website website optimization

    Hi Moz community! I run aauditing.com, offering audit, tax consulting, and accounting services in the UAE. I’m looking for effective SEO strategies to boost visibility and attract clients. Any tips on content optimization, backlinks, or local SEO would be appreciated!

    Getting Started | | HFM97
    2
  • Unsolved

    travel industry

    My question is regarding my current learning of SEO and keyword research. I have been leaning towards Keyword Everywhere, SEMrush, and Google Keyword Planner for keyword research. What do you recommend? I know you might suggest Moz, but I'm looking for something that will enhance and help me find valuable keywords for the travel niche. If I sign up with Moz, will someone from the team help me with keyword research for the travel niche and my website? I haven't found any resources or lessons specifically focused on travel websites and their keywords.

    Moz Pro | | RavenBhutan
    0
  • Unsolved

    apple maps

    Hi there! I have been using Mozlocal for a local client for a few months now. They recently opened, so I began the syncing process a few weeks ago. Apple Maps is reporting as synced when I view it in my Listings, but when viewing the actual listing on Apple Maps, the hours are very wrong. It is an important time of year for this business, and appearing as not open for 6 days a week is not great. Is there anything else I can do through Mozlocal to get this listing fully synced?

    Moz Local | | Beth_Shockley
    0
  • Unsolved

    increase da

    Google itself has been troubled by ranking factors. On top of that, the https://moz.com/ has worn a new garland of domain authority. It is even more regrettable when a website DA suddenly decreased. As recently on 22nd September, my website's DA was 16. As usual, on September 23, I posted a new informational blog related to QuickBooks antivirus exclusions on my website. The very next day my website DA was decreased. Can anyone who knows SEO help me understand why this always happens specially to me every time? I read the whole forum and all I found out is how my site's DA is decreased.
    Can anyone let us know whether we can increase the Domain Authority of our website only by creating backlinks or there can be some other activities also?

    Moz Bar | | ravigaurav
    2

  • keyword rankings domain

    I used to use Searchmetrics (years ago) which enabled me to add in the domain name into their website, and it would provide all the keywords that rank for it. Does Moz do that do you know? Thanks

    Keyword Research | | patn_studio
    0
  • Solved

    payment issue

    Hi, I’m trying to upgrade from the Starter to the Standard plan, but I keep encountering an error: "Failed to send subscription update to Stripe." Could you please assist me in making the switch?

    Product Support | | Devesh_Chauhan
    0

  • keyword ranking keywords

    I have a blogging website where I post about famous food, home remedies, and more. When I started my website's keywords were ranking on Google But Now a single keyword is not in the ranking list. That's why I have concerns about how I can fix it.

    SEO Tactics | | worldviajar.com
    0
  • Unsolved

    domain authority

    https://aljoodservices.com
    I am working on improving this site now, but while searching, I found a site that allows me to create a blog and the site ranks high 77. If I create a blog for us and direct it to this site, will I get a high domain authority through this site? I don't know if the domains are spam or something like that.

    Moz Tools | | rashedkhalaf1991
    0

  • backlinks backlink profile blog post backlinks

    Hello, I need to make sure I understand this correctly. Will it help my SEO if I: find local businesses with a good DA & low spam score select businesses that are somehow related to mine (Insurance Agency) offer to guest post and include a backlink on their blog ( ask them if they'd like to reciprocate) For example, businesses such as
    Roofing companies
    Contractors
    moving companies
    etc Please let me know if there's anything I'm missing? Many thanks

    Link Building | | laurentjb
    0

  • seo page treatment

    I would like to hire an SEO contractor to assist with some technical/SEO issues on our site (Schema, etc). Can anyone make a recommendation? I am looking to work with a small company. Thank you in advance for any referrals!

    On-Page Optimization | | JulieALS
    1

  • redirect redirect chain

    How do I carry out a redirect? Is there a code I need to use? Thank you in advance.

    On-Page Optimization | | laurentjb
    0

  • seo link building blog post outreach blog post backlinks

    We do our SEO in-house, and I don't have the time for blogger outreach. Does anyone know of a reputable place where I can submit our content to be pitched to relevant outlets for backlinks and US traffic? I am not in it for someone creating our content; I write it myself and have a degree in the content I produce. I am looking for a place that gets REAL US traffic, not some P.B.N. sites or those where I can create accounts at a post myself. I want real traffic from relevant, reputable blogs or a place where I can have them use my content and find niche sites for me.

    Link Building | | tammysons
    1

  • blog post blog post backlinks

    I have an article that gets a lot of hits, way more than any other I have. Is there a way I can figure out why? For example, Is there a tool to help me find out where people are finding it? Or another important factors I should look at? Thank you in advance

    Content Development | | laurentjb
    1

  • redirect redirects

    We have an insurance agency website with 47 pages that have duplicate/low content warnings. What's the best way to handle this? I'm I right in thinking I have 2 options? Either add new content or redirect the page? Thanks in advance 🙂

    On-Page Optimization | | laurentjb
    1
  • Solved

    content development content optimization

    A long time ago I'm pretty sure I used a tool that helped me write content for a webpage. It checked my writing as I typed and gave suggestions. I can't find the tool anymore. I hope I didn't imagine it as it was really useful..

    Product Support | | laurentjb
    0
  • Unsolved

    url issue url

    I've got way too many long url's but I have no idea how to shorten them?

    Getting Started | | laurentjb
    0

  • keyword ranking

    I've recently implemented the page optimization recommendations provided by Moz Pro to help our site rank for specific keywords on certain pages. It’s been about a week since we made these changes, and we’re happy to report that our optimization scores for the targeted keywords and URLs are looking strong. I did create these pages with our intended keywords in mind. However, two questions about the page optimization tool: Ranking Expectations: Since our optimization scores are good, when might we start seeing improvements in our keyword rankings? We know that SEO results can take time, but we would appreciate any insights on a typical timeline based on your experiences. Optimization and Search Intent: While the tool’s optimization suggestions have been helpful, we’re curious about how they factor in search intent. How does Moz Pro’s advice take into account variations in search intent, especially if users search using slight variations of the keywords we’re targeting?

    SEO Tactics | | Cricket93
    0
  • Solved

    copywriting writingtool

    A long time ago... I used a tool on Moz that helped me to write content for my website. It told me all my mistakes and errors and made suggestions on how to fix them to help rank the page. Great tool! But now I can't find it.
    It's similar to SEMrush's SEO Writing Assistant, but better. Can anyone point me in the right direction please, I need to find it asap. Many thanks in advance.

    Moz Tools | | laurentjb
    0
  • Unsolved

    robots.txt crawl error

    I'm trying to setup a campaign for jessicamoraninteriors.com and I keep getting messages that Moz can't crawl the site because it can't access the robots.txt. Not sure why, other crawlers don't seem to have a problem and I can access the robots.txt file from my browser. For some additional info, it's a SquareSpace site and my DNS is handled through Cloudflare. Here's the contents of my robots.txt file: # Squarespace Robots Txt User-agent: GPTBot User-agent: ChatGPT-User User-agent: CCBot User-agent: anthropic-ai User-agent: Google-Extended User-agent: FacebookBot User-agent: Claude-Web User-agent: cohere-ai User-agent: PerplexityBot User-agent: Applebot-Extended User-agent: AdsBot-Google User-agent: AdsBot-Google-Mobile User-agent: AdsBot-Google-Mobile-Apps User-agent: * Disallow: /config Disallow: /search Disallow: /account$ Disallow: /account/ Disallow: /commerce/digital-download/ Disallow: /api/ Allow: /api/ui-extensions/ Disallow: /static/ Disallow:/*?author=* Disallow:/*&author=* Disallow:/*?tag=* Disallow:/*&tag=* Disallow:/*?month=* Disallow:/*&month=* Disallow:/*?view=* Disallow:/*&view=* Disallow:/*?format=json Disallow:/*&format=json Disallow:/*?format=page-context Disallow:/*&format=page-context Disallow:/*?format=main-content Disallow:/*&format=main-content Disallow:/*?format=json-pretty Disallow:/*&format=json-pretty Disallow:/*?format=ical Disallow:/*&format=ical Disallow:/*?reversePaginate=* Disallow:/*&reversePaginate=* Any ideas?

    Getting Started | | andrewrench
    0

  • rogerbot reporting

    I feel like I spend a lot of time setting false positives in my reports to ignore. Can I prevent Rogerbot from crawling pages I don't care about with robots.txt directives? For example., I have some page types with meta noindex and it reports these to me. Theoretically, I can block Rogerbot from these with a robots,txt directive and not have to deal with false positives.

    Reporting & Analytics | | awilliams_kingston
    0

  • seo consulting

    Hi,
    I am new here and I have no idea about SEO. I have an issue to solve.
    My ex harasses me using SEO and causing defamation by crawling unwanted website. Google does not remove the website as it is public record. 1: how can I remove it? I am not even sure if he uses backlink because website link is pdf and he might do some other technics
    2:Although I am sure he uses SEO, I can not prove it and nobody believes me. How can I proof it?

    SEO Tactics | | CerenSEO
    0

  • shop shopify page speed

    I'm facing challenges optimizing Core Web Vitals on my Shopify store. Does anyone have experience with Shopify apps that effectively address LCP, FID, and CLS issues? Any specific recommendations would be greatly appreciated.

    Technical SEO | | faizalialiali
    0

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