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  4. Multiple stores & domains vs. One unified store (SEO pros / cons for E-Commerce)

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Multiple stores & domains vs. One unified store (SEO pros / cons for E-Commerce)

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  • Colage
    Colage last edited by Jan 11, 2012, 2:55 PM

    Our company runs a number of individual online shops, specialised in particular products but all in the same genre of goods overall, with a specific and relevant domain name for each shop. At the moment the sites are separate, and not interlinked, i.e. Completely separate brands.

    An analogy could be something like clothing accessories (we are not in the clothing business): scarves.com, and silkties.com (our field is more niche than this)

    We are about to launch a related site, (e.g. handbags.com), in the same field again but without precisely overlapping products. We will produce this site on a newer, more flexible e-commerce platform, so now is a good time to consider whether we want to place all our sites together with one e-commerce system on the backend.

    Essentially, we need to know what the pros and cons would be of the various options facing us and how the SEO ranking is affected by the three possibilities.

    Option 1: continue with separate sites each with its own domains.

    Option 2: have multiple sites, each on their own domain, but on the same ecommerce system and visible linked together for the customer (with unified checkout) – on the top of each site could be a menu bar linking to each site:

    [Scarves.com] – [SilkTies.com] – [Handbags.com]

    The main question here is whether the multiple domains are mutually beneficial, particularly considerding how close to target keywords the individual domains are. If mutually benefitial, how does it compare to option 3:

    Option 3: Having recently acquired a domain name (e.g. accessories.com) which would cover the whole category together, we are presented with a third option: making one site selling all of these products in different categories. Our main concern here would be losing the ability to specifically target marketing, and losing the benefit of the domains with the key words in for what people are more likely to be searching for (e.g. 'silk tie') rather than 'accessories.'

    Is it worth taking the hit on losing these specific targeted domain names for the advantage of increased combined inbound links?

    1 Reply Last reply Reply Quote 0
    • Colage
      Colage @AlanBleiweiss last edited by Jan 12, 2012, 12:59 PM Jan 12, 2012, 12:59 PM

      Thank you for your excellent response, Alan.

      Reviewing my post, I did not explain the situation 100% accurately.

      Rather than integrating all our shops, in fact we would just be taking one of the shops we run, our main site, and wondering whether to consolidate with two new shops running on two new domains (these domains being excellent keywords).

      An important point is that we changed the name of the site and domain name mid-2011, to a more international name. At first this clearly had an effect on our Google ranking, although having just had the best Christmas sales ever, we feel this has succeeded. (301 redirects were set up)

      It would appear that the decision whether or not to integrate now to a unified domain would be affected by this fact. The name of our current main site would not be suitable as an umbrella term for all.

      1 Reply Last reply Reply Quote 1
      • Colage
        Colage @Jinx14678 last edited by Jan 12, 2012, 12:38 PM Jan 12, 2012, 12:38 PM

        Thanks for your suggestion, Shane, this is certainly what we can see as a potential advantage, for that way of going.

        1 Reply Last reply Reply Quote 0
        • AlanBleiweiss
          AlanBleiweiss last edited by Jan 12, 2012, 12:36 PM Jan 11, 2012, 5:21 PM

          While Shane is correct in general (less effort to drive links, value and trust to a single entity), deciding whether to go with separate entities or one unified entity under a broader reach focus is always a challenge.  When you've had split properties for an extended period, and have invested tremendous effort over time in driving the value, relevance and importance of each separately, consideration becomes even more important.

          How much time, effort resources have been invested in the split properties?  a few weeks or months?  Or years of time and cost?  How much would it cost to rebrand each of the individual entities when melded into one?  Factor in the need to implement flawless 301 redirects for every single product and page on every single site pointing to the new location.  (301 redirects carry "most" of the existing SEO value,weight and strength, yet multiplied over hundreds or thousands of pages, the "slight" hit on each may cause at least a temporary overall down-side to rankings).

          Having said that, by bringing it all together, when executed properly, you can still drive the marketing for individual "brands" - if you have truly well designed individual "category" landing pages set up (each one replacing the previous individual entity home pages) and by pointing social media and link building efforts at those individually.  Yet you then also open your company up to the opportunity to drive the new umbrella brand.  But only if there is truly enough of a broader appeal in regard to what people in your target market(s) actually search for online.

          If there is a big enough market at that broader level, not only do you get the ability to reach people who might otherwise have not known about your offerings, you get the ability to cross-sell as well.

          If you have serious concerns about the broader market opportunity, or the logistics (especially given the 301 redirect issue, for example), maintaining individual brand properties and implementing an easy to use cross-site navigation feature (that doesn't confuse prospective customers) could be an interim solution that risks less.  While it might offer the potential for less long-term reward (that comes from reaching that new audience in a massive push way), it offers less risk, less logistic effort, and could very well prove out whether there's cross-selling value.

          Then, after a couple years in the hybrid, if enough cross-selling occurs, that could be the vote of confidence you need to then take the next plunge, melding it all into one.

          Be aware however, that you should give at least a couple years in between changes though - having too many hops in a site-wide 301 redirect model will cause more harm than good usually.

          Colage 1 Reply Last reply Jan 12, 2012, 12:59 PM Reply Quote 1
          • Jinx14678
            Jinx14678 last edited by Jan 11, 2012, 3:46 PM Jan 11, 2012, 3:39 PM

            Hi,

            I am in no way experienced with E-commerce as i have never done it, but from an SEO/Marketing perspective.

            In my opinion Option 3 would be the most helpful both in SEO and Branding.

            Because...

            SEO - you have now consolidated your link building potential into one domain instead of spreading it out. Also this way you can get a little more keyword power without resorting to exact match tactics which personally I think are going to "fizzle" out over the next few years.

            Marketing/Branding - You have created a better user experience and also the possibility of an up sell.. A person that is looking for a handbag, might also be looking for a matching pair of shoes... So use a "suggestion" algorithm at checkout that suggest "relevant" products. Option 3 in my opinion is also better for branding, as you can easier position yourself better in your filed as a "One Stop Shop" for all your "accessory" needs. If you have multiple different domains, it is hard to get a "brandname" going for yourself - even if you just sell other peoples brands.

            I am sure others will have more suggestions, just my 2 cents 🙂

            w00t!

            Colage 1 Reply Last reply Jan 12, 2012, 12:38 PM Reply Quote 2
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