Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do I get rid of rogue listings?
-
Unfortunately, Google has taken bits and pieces of my business and combined it with non-existent businesses and other rogue information. So now my business has 3 locations.
One proper listing that I created and manage.
One that uses my website address but nothing else is correct in the listing.
One that contains my name(incorrectly), but the address and everything else about it is incorrect.
I have reported these places many times but they continue to hang around and I am lost/confused on what to do next.
Please advise.
-
Hi Dignan,
The appropriate thing to do in cases like these it to go through the REPORT A PROBLEM link at the bottom of each problematic Place Page. It's a good idea to be signed into your account while doing this. Describe the situation and link to the correct listing for your business in the wizard. State that you have only one address - the one on your authoritative listing. Ask that these 2 other listings be removed.
Wait 4-6 weeks to hear back from Google (could take considerably less time these days, actually). If you do not see resolution, then take the matter to the new Google Places Help Forum. The new forum will be here:
http://groups.google.com/a/googleproductforums.com/forum/#!forum/maps
Explain the steps you have taken and ask if a Top Contributor can please help you obtain resolution.
*In your shoes, I would also do some sleuthing to try to figure out where the other data is coming from...it's coming from somewhere and discovering the origin may help you to surmise what is going on.
Hope this helps and good luck!
Miriam
-
As you have your listing I would suggest that you continue to try and get those listings removed by reporting it to Google.
One way that you can demonstrate that your verified listing is the "credible" and only one is through local citation linkbuilding and getting people to place reviews on your listing.
The more activity will show hopefully push the other two down in SERP's and eventually be removed from Google.
Good luck,
Vahe
-
HI Brent,
Thanks for the reply. As of last week the phone numbers were different on the rogue listings, but I just checked...and guess what...both now have MY phone number.
So it looks like I could claim them. It was advised that the best way to deal with these listings would be to just report them to Google, opposed to claiming them.
They mentioned it was against the rules for me to have more than one listing(even if my intention was to nix the two rogue listings.)
Care to share your input?
-
This may be obvious but you haven't mentioned it. Did you try to claim the listings? Or are they already verified and claimed by somebody else?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why My site pages getting video index viewport issue?
Hello, I have been publishing a good number of blogs on my site Flooring Flow. Though, there's been an error of the video viewport on some of my articles. I have tried fixing it but the error is still showing in Google Search Console. Can anyone help me fix it out?
Technical SEO | | mitty270 -
Why images are not getting indexed and showing in Google webmaster
Hi, I would like to ask why our website images not indexing in Google. I have shared the following screenshot of the search console. https://www.screencast.com/t/yKoCBT6Q8Upw Last week (Friday 14 Sept 2018) it was showing 23.5K out 31K were submitted and indexed by Google. But now, it is showing only 1K 😞 Can you please let me know why might this happen, why images are not getting indexed and showing in Google webmaster.
Technical SEO | | 21centuryweb0 -
Do URLs with canonical tags get indexed by Google?
Hi, we re-branded and launched a new website in February 2016. In June we saw a steep drop in the number of URLs indexed, and there have continued to be smaller dips since. We started an account with Moz and found several thousand high priority crawl errors for duplicate pages and have since fixed those with canonical tags. However, we are still seeing the number of URLs indexed drop. Do URLs with canonical tags get indexed by Google? I can't seem to find a definitive answer on this. A good portion of our URLs have canonical tags because they are just events with different dates, but otherwise the content of the page is the same.
Technical SEO | | zasite0 -
How can I get a photo album indexed by Google?
We have a lot of photos on our website. Unfortunately most of them don't seem to be indexed by Google. We run a party website. One of the things we do, is take pictures at events and put them on the site. An event page with a photo album, can have anywhere between 100 and 750 photo's. For each foto's there is a thumbnail on the page. The thumbnails are lazy loaded by showing a placeholder and loading the picture right before it comes onscreen. There is no pagination of infinite scrolling. Thumbnails don't have an alt text. Each thumbnail links to a picture page. This page only shows the base HTML structure (menu, etc), the image and a close button. The image has a src attribute with full size image, a srcset with several sizes for responsive design and an alt text. There is no real textual content on an image page. (Note that when a user clicks on the thumbnail, the large image is loaded using JavaScript and we mimic the page change. I think it doesn't matter, but am unsure.) I'd like that full size images should be indexed by Google and found with Google image search. Thumbnails should not be indexed (or ignored). Unfortunately most pictures aren't found or their thumbnail is shown. Moz is giving telling me that all the picture pages are duplicate content (19,521 issues), as they are all the same with the exception of the image. The page title isn't the same but similar for all images of an album. Example: On the "A day at the park" event page, we have 136 pictures. A site search on "a day at the park" foto, only reveals two photo's of the albums. 3QolbbI.png QTQVxqY.jpg mwEG90S.jpg
Technical SEO | | jasny0 -
Getting high priority issue for our xxx.com and xxx.com/home as duplicate pages and duplicate page titles can't seem to find anything that needs to be corrected, what might I be missing?
I am getting high priority issue for our xxx.com and xxx.com/home as reporting both duplicate pages and duplicate page titles on crawl results, I can't seem to find anything that needs to be corrected, what am I be missing? Has anyone else had a similar issue, how was it corrected?
Technical SEO | | tgwebmaster0 -
How do I get out of google bomb?
Hi all, I have a website named bijouxroom.com; and I was in the 7th page for the search term takı in google; and 2nd page for online takı. Now, I see that in one day my results seem to be on the 13th and 10th page in google respectively. I made too much anchor text for takı and online takı. What shall I do to gain my positions back? Thanks in advance. Regards,
Technical SEO | | ozererim0 -
Is it bad to have same page listed twice in sitemap?
Hello, I have found that from an HTML (not xml) sitemap of a website, a page has been listed twice. Is it okay or will it be considered duplicate content? Both the links use same anchor text, but different urls that redirect to another (final) page. I thought ideal way is to use final page in sitemap (and in all internal linking), not the intermediate pages. Am I right?
Technical SEO | | StickyRiceSEO1 -
How to use overlays without getting a Google penalty
One of my clients is an email subscriber-led business offering deals that are time sensitive and which expire after a limited, but varied, time period. Each deal is published on its own URL and in order to drive subscriptions to the email, an overlay was implemented that would appear over the individual deal page so that the user was forced to subscribe if they wished to view the details of the deal. Needless to say, this led to the threat of a Google penalty which _appears (fingers crossed) _to have been narrowly avoided as a result of a quick response on our part to remove the offending overlay. What I would like to ask you is whether you have any safe and approved methods for capturing email subscribers without revealing the premium content to users before they subscribe? We are considering the following approaches: First Click Free for Web Search - This is an opt in service by Google which is widely used for this sort of approach and which stipulates that you have to let the user see the first item they click on from the listings, but can put up the subscriber only overlay afterwards. No Index, No follow - if we simply no index, no follow the individual deal pages where the overlay is situated, will this remove the "cloaking offense" and therefore the risk of a penalty? Partial View - If we show one or two paragraphs of text from the deal page with the rest being covered up by the subscribe now lock up, will this still be cloaking? I will write up my first SEOMoz post on this once we have decided on the way forward and monitored the effects, but in the meantime, I welcome any input from you guys.
Technical SEO | | Red_Mud_Rookie0