undefined
Skip to content
Moz logo Menu open Menu close
  • Products
    • Moz Pro
    • Moz Pro Home
    • Moz Local
    • Moz Local Home
    • STAT
    • Moz API
    • Moz API Home
    • Compare SEO Products
    • Moz Data
  • Free SEO Tools
    • Domain Analysis
    • Keyword Explorer
    • Link Explorer
    • Competitive Research
    • MozBar
    • More Free SEO Tools
  • Learn SEO
    • Beginner's Guide to SEO
    • SEO Learning Center
    • Moz Academy
    • SEO Q&A
    • Webinars, Whitepapers, & Guides
  • Blog
  • Why Moz
    • Agency Solutions
    • Enterprise Solutions
    • Small Business Solutions
    • Case Studies
    • The Moz Story
    • New Releases
  • Log in
  • Log out
  • Products
    • Moz Pro

      Your all-in-one suite of SEO essentials.

    • Moz Local

      Raise your local SEO visibility with complete local SEO management.

    • STAT

      SERP tracking and analytics for enterprise SEO experts.

    • Moz API

      Power your SEO with our index of over 44 trillion links.

    • Compare SEO Products

      See which Moz SEO solution best meets your business needs.

    • Moz Data

      Power your SEO strategy & AI models with custom data solutions.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Free SEO Tools
    • Domain Analysis

      Get top competitive SEO metrics like DA, top pages and more.

    • Keyword Explorer

      Find traffic-driving keywords with our 1.25 billion+ keyword index.

    • Link Explorer

      Explore over 40 trillion links for powerful backlink data.

    • Competitive Research

      Uncover valuable insights on your organic search competitors.

    • MozBar

      See top SEO metrics for free as you browse the web.

    • More Free SEO Tools

      Explore all the free SEO tools Moz has to offer.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Learn SEO
    • Beginner's Guide to SEO

      The #1 most popular introduction to SEO, trusted by millions.

    • SEO Learning Center

      Broaden your knowledge with SEO resources for all skill levels.

    • On-Demand Webinars

      Learn modern SEO best practices from industry experts.

    • How-To Guides

      Step-by-step guides to search success from the authority on SEO.

    • Moz Academy

      Upskill and get certified with on-demand courses & certifications.

    • MozCon

      Save on Early Bird tickets and join us in London or New York City

    Unlock flexible pricing & new endpoints
    Moz API

    Unlock flexible pricing & new endpoints

    Find your plan
  • Blog
  • Why Moz
    • Small Business Solutions

      Uncover insights to make smarter marketing decisions in less time.

    • Agency Solutions

      Earn & keep valuable clients with unparalleled data & insights.

    • Enterprise Solutions

      Gain a competitive edge in the ever-changing world of search.

    • The Moz Story

      Moz was the first & remains the most trusted SEO company.

    • Case Studies

      Explore how Moz drives ROI with a proven track record of success.

    • New Releases

      Get the scoop on the latest and greatest from Moz.

    Surface actionable competitive intel
    New Feature

    Surface actionable competitive intel

    Learn More
  • Log in
    • Moz Pro
    • Moz Local
    • Moz Local Dashboard
    • Moz API
    • Moz API Dashboard
    • Moz Academy
  • Avatar
    • Moz Home
    • Notifications
    • Account & Billing
    • Manage Users
    • Community Profile
    • My Q&A
    • My Videos
    • Log Out

The Moz Q&A Forum

  • Forum
  • Questions
  • Users
  • Ask the Community

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

  1. Home
  2. SEO Tactics
  3. Technical SEO
  4. 404 error - but I can't find any broken links on the referrer pages

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

404 error - but I can't find any broken links on the referrer pages

Technical SEO
4
12
3.5k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as question
Log in to reply
This topic has been deleted. Only users with question management privileges can see it.
  • PooleyK
    PooleyK last edited by Nov 7, 2012, 8:45 PM

    Hi,

    My crawl has diagnosed a client's site with eight 404 errors.

    In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors?

    Thanks for your help.

    Katharine.

    1 Reply Last reply Reply Quote 0
    • IainReloadMedia
      IainReloadMedia @IainReloadMedia last edited by Nov 17, 2012, 2:22 AM Nov 17, 2012, 2:22 AM

      Are you getting any crawl errors in Google Webmaster tools?

      1 Reply Last reply Reply Quote 0
      • PooleyK
        PooleyK @KeriMorgret last edited by Nov 14, 2012, 4:05 PM Nov 14, 2012, 4:05 PM

        Thank you. I will do.

        1 Reply Last reply Reply Quote 0
        • KeriMorgret
          KeriMorgret last edited by Nov 25, 2012, 4:47 PM Nov 14, 2012, 4:03 PM

          Xenu looks good to me for that page as well. I'd do an-demand crawl for that page/site from http://pro.seomoz.org/tools/crawl-test and if it's still showing up, send an email to help@seomoz.org so we can look and see if there's an error in the crawl software.

          Thanks!

          PooleyK 1 Reply Last reply Nov 14, 2012, 4:05 PM Reply Quote 1
          • PooleyK
            PooleyK @IainReloadMedia last edited by Nov 14, 2012, 1:34 PM Nov 14, 2012, 1:34 PM

            Thanks! At least I know I am not going blind! No, the CSV came from SEO Moz's report.

            1 Reply Last reply Reply Quote 0
            • IainReloadMedia
              IainReloadMedia @IainReloadMedia last edited by Nov 14, 2012, 5:00 AM Nov 14, 2012, 5:00 AM

              Hi Sarah,

              I wasn't able to find errors on that page. Just to confirm the CSV of the crawl, is that coming from Google Webmasters?

              Iain

              1 Reply Last reply Reply Quote 0
              • PooleyK
                PooleyK @IainReloadMedia last edited by Nov 12, 2012, 2:14 PM Nov 12, 2012, 2:14 PM

                Hi Iain,

                Thanks for your help. The site was recrawled on the weekend after attempted updates had been made and I downloaded a new CSV. The broken links are still showing and I still can't find where they are on the page?!

                Screaming Frog has not shown up any errors however.

                Not sure what else to do! Were you able to see any broken links in the example URLs I posted above?

                Many thanks,

                Katharine.

                1 Reply Last reply Reply Quote 0
                • IainReloadMedia
                  IainReloadMedia @PooleyK last edited by Nov 12, 2012, 12:58 AM Nov 12, 2012, 12:58 AM

                  When was the CSV download of the crawl taken? Have any changes been made to that page since?

                  Did the same 404 show up when you used Screaming Frog?

                  Thanks

                  Iain - Reload Media

                  PooleyK IainReloadMedia 4 Replies Last reply Nov 17, 2012, 2:22 AM Reply Quote 0
                  • PooleyK
                    PooleyK last edited by Nov 8, 2012, 7:04 PM Nov 8, 2012, 7:04 PM

                    I wondered if it would help if I got more specific.

                    For example, this 404 error link

                    http://www.soccer2000.com/store/X10498!ADI/CONDIVO%2B12%2B3/4%2BPANT

                    Is supposedly found on this page:

                    http://www.soccer2000.com/store/cat/APP/APPAREL

                    But I can't find it anywhere - any ideas why?

                    Thanks again.

                    IainReloadMedia 1 Reply Last reply Nov 12, 2012, 12:58 AM Reply Quote 0
                    • PooleyK
                      PooleyK @Gyorgy last edited by Nov 8, 2012, 7:02 PM Nov 8, 2012, 7:02 PM

                      Thanks! Fingers crossed this is what caused it.

                      1 Reply Last reply Reply Quote 0
                      • IainReloadMedia
                        IainReloadMedia last edited by Nov 8, 2012, 2:57 AM Nov 8, 2012, 2:57 AM

                        Hi Katherine,

                        Try using Screaming Frog SEO software to crawl you site. That should pick up if you have a incorrect internal links.

                        For external links pointing to none existent pages, try Majestic SEO. It has the largest amount of link data (Sorry Open Site Explorer, but you know it's true).

                        Hope that helps

                        Iain - Reload Media

                        1 Reply Last reply Reply Quote 0
                        • Gyorgy
                          Gyorgy last edited by Nov 7, 2012, 9:39 PM Nov 7, 2012, 9:39 PM

                          The crawl runs once a week, so maybe the broken links have been corrected since the last report. Wait for the next report and check if they still appear.

                          PooleyK 1 Reply Last reply Nov 8, 2012, 7:02 PM Reply Quote 0
                          • 1 / 1
                          1 out of 12
                          • First post
                            1/12
                            Last post

                          Got a burning SEO question?

                          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                          Start my free trial


                          Browse Questions

                          Explore more categories

                          • Moz Tools

                            Chat with the community about the Moz tools.

                          • SEO Tactics

                            Discuss the SEO process with fellow marketers

                          • Community

                            Discuss industry events, jobs, and news!

                          • Digital Marketing

                            Chat about tactics outside of SEO

                          • Research & Trends

                            Dive into research and trends in the search industry.

                          • Support

                            Connect on product support and feature requests.

                          • See all categories

                          Related Questions

                          • webbeemoz

                            I want to move some pages of my website to a folder and nav menu in those pages should only show inner page links, will it hurt SEO?

                            seo consulting seo expert seo page treatment

                            Hi, My website has a few SaaS products, to make my website simple i want to move my website some pages to its specific folder structure , so eg website.com/product1/features
                            website.com/product1/pricing
                            website.com/product1/information and same for product2 and so on, the website.com/product1/.. menu will only show the links of product1 and only one link to homepage (possibly in footer). Please share your opinion will it be a good idea, from UI perspective it will be simple , but i am not sure about SEO perspective, please help thanks

                            Technical SEO | Oct 13, 2023, 2:10 AM | webbeemoz
                            1
                          • O2C

                            Find all external 404 errors/links?

                            Hi All, We have recently discovered a site was linking to our site but it was linking to an incorrect url, resulting in a 404 error. We had only found this by pure chance and wondered if there was a tool out there that will tell us when a site is linking to an incorrect url on our site? Thanks 🙂

                            Technical SEO | Sep 20, 2016, 12:42 PM | O2C
                            0
                          • kfallconnect

                            404 Error Pages being picked up as duplicate content

                            Hi, I recently noticed an increase in duplicate content, but all of the pages are 404 error pages. For instance, Moz site crawl says this page: https://www.allconnect.com/sc-internet/internet.html has 43 duplicates and all the duplicates are also 404 pages (https://www.allconnect.com/Coxstatic.html for instance is a duplicate of this page). Looking for insight on how to fix this issue, do I add an rel=canonical tag to these 60 error pages that points to the original error page? Thanks!

                            Technical SEO | May 9, 2016, 12:27 PM | kfallconnect
                            0
                          • Oxfordcomma

                            Increase 404 errors or 301 redirects?

                            Hi all, I'm working on an e-commerce site that sells products that may only be available for a certain period of time. Eg. A product may only be selling for 1 year and then be permanently out of stock. When a product goes out of stock, the page is removed from the site regardless of any links it may have gotten over time. I am trying to figure out the best way to handle these permanently out of stock pages. At the moment, the site is set up to return a 404 page for each of these products. There are currently 600 (and increasing) instances of this appearing on Google Webmasters. I have read that too many 404 errors may have a negative impact on your site, and so thought I might 301 redirect these URLs to a more appropriate page. However I've also read that too many 301 redirects may have a negative impact on your site. I foresee this to be an issue several years down the road when the site has thousands of expired products which will result in thousands of 404 errors or 301 redirects depending on which route I take. Which would be the better route? Is there a better solution?

                            Technical SEO | Jun 6, 2013, 5:08 AM | Oxfordcomma
                            0
                          • Dan-Lawrence

                            Can you 301 redirect a page to an already existing/old page ?

                            If you delete a page (say a sub department/category page on an ecommerce store) should you 301 redirect its url to the nearest equivalent page still on the site or just delete and forget about it ? Generally should you try and 301 redirect any old pages your deleting if you can find suitable page with similar content to redirect to. Wont G consider it weird if you say a page has moved permenantly to such and such an address if that page/address existed before ? I presume its fine since say in the scenario of consolidating departments on your store you want to redirect the department page your going to delete to the existing pages/department you are consolidating old departments products into ?

                            Technical SEO | Nov 5, 2012, 1:05 PM | Dan-Lawrence
                            0
                          • Joseph-Green-SEO

                            How to find and fix 404 and broken links?

                            Hi, My campaign is showing me many 404 problems and other tools are also showing me broken links,  but the links they show me dose work and I cant seem to find the broken links or the cause of the 404. Can you help?

                            Technical SEO | Oct 26, 2012, 4:32 PM | Joseph-Green-SEO
                            0
                          • danatanseo

                            We have set up 301 redirects for pages from an old domain, but they aren't working and we are having duplicate content problems - Can you help?

                            We have several old domains. One is http://www.ccisound.com  - Our "real" site is http://www.ccisolutions.com  The 301 redirect from the old domain to the new domain works. However, the 301-redirects for interior pages, like: http://www.ccisolund.com/StoreFront/category/cd-duplicators  do not work. This URL should redirect to http://www.ccisolutions.com/StoreFront/category/cd-duplicators  but as you can see it does not. Our IT director supplied me with this code from the HT Access file in hopes that someone can help point us in the right direction and suggest how we might fix the problem: RewriteCond%{HTTP_HOST} ccisound.com$ [NC] RewriteRule^(.*)$ http://www.ccisolutions.com/$1 [R=301,L] Any ideas on why the 301 redirect isn't happening? Thanks all!

                            Technical SEO | Aug 14, 2012, 8:52 PM | danatanseo
                            0
                          • AZWebWorks

                            Google's "cache:" operator is returning a 404 error.

                            I'm doing the "cache:" operator on one of my sites and Google is returning a 404 error. I've swapped out the domain with another and it works fine. Has anyone seen this before? I'm wondering if G is crawling the site now? Thx!

                            Technical SEO | Jul 6, 2012, 11:45 AM | AZWebWorks
                            0

                          Get started with Moz Pro!

                          Unlock the power of advanced SEO tools and data-driven insights.

                          Start my free trial
                          Products
                          • Moz Pro
                          • Moz Local
                          • Moz API
                          • Moz Data
                          • STAT
                          • Product Updates
                          Moz Solutions
                          • SMB Solutions
                          • Agency Solutions
                          • Enterprise Solutions
                          Free SEO Tools
                          • Domain Authority Checker
                          • Link Explorer
                          • Keyword Explorer
                          • Competitive Research
                          • Brand Authority Checker
                          • Local Citation Checker
                          • MozBar Extension
                          • MozCast
                          Resources
                          • Blog
                          • SEO Learning Center
                          • Help Hub
                          • Beginner's Guide to SEO
                          • How-to Guides
                          • Moz Academy
                          • API Docs
                          About Moz
                          • About
                          • Team
                          • Careers
                          • Contact
                          Why Moz
                          • Case Studies
                          • Testimonials
                          Get Involved
                          • Become an Affiliate
                          • MozCon
                          • Webinars
                          • Practical Marketer Series
                          • MozPod
                          Connect with us

                          Contact the Help team

                          Join our newsletter
                          Moz logo
                          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                          • Accessibility
                          • Terms of Use
                          • Privacy

                          Looks like your connection to Moz was lost, please wait while we try to reconnect.