Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Fixing a website redirect situation that resulted in drop in traffic
-
Hi,
I'm trying to help someone fix the following situation: they had a website, www.domain.com, that was generating a steady amount of traffic for three years. They then redesigned the website a couple of months ago, and the website developer redirected the site to domain.com but did not set up analytics on domain.com. We noticed that there was a drop in traffic to www.domain.com but have no idea if domain.com is generating any traffic since analytics wasn't installed.
To fix this situation, I was going to find out from the developer if there was a good reason to redirect the site. What would have prompted the developer to do this if www.domain.com had been used already for three years? Then, unless there was a good reason, I would change the redirect back to what it was before - domain.com redirecting to www.domain.com. Presumably this would allow us to regain the traffic to the site www.domain.com that was lost when the redirect was put in place.
Does this sound like a reasonable course of action? Is there anything that I'm missing, or anything else that I should do in this situation?
Thanks in advance!
Carolina
-
Hey Carolina,
Jarno has nailed it.
Just on a side note, if you want to see the traffic for http://domain.com your web developer should be able to supply you with the server logs which will tell you similar stats to regular analytics.
This is achievable because log files record requests to a server. Google Analytics record requests for pages with the Analytics code installed.
Hope you can sort it
Iain - Reload Media
-
Thanks for the suggestion about using www.compete.com! I'll check it out.
-
Thank you, Jarno! This is what I suspected; I just wanted to make sure I was on the right track and not overlooking anything.
-
Carolina,
I'm with Jarno. As for traffic to domain.com for the past 3 months, you might take a look at www.compete.com - while not perfect, it may give you an idea if the non-www domain was receiving traffic.
-
Carolina,
that sounds like a normal way to go, yes. If you used www.domain.com before i would definitely use it again. No only is it known by people perhaps but also for all the link juice (links pointing to your website) that were build to www.domain.com instead of domain.com. And i would urge them to install analytics on it as soon as possible.
Since it is new design site (no new content?) and the site has been redirected to another subdomain (www. is also a subdomain..) Google could possibly see this as a new website which in turn could mean that it could rank more difficult over time. This is not per se the case but it could happen.
I would urge the developer to undo the redirect immediately, and let him install analytics.If you do this you should be in the right direction again.
kind regards
Jarno
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to fix core web vital issue on shopify website , any recommned app from shopfiy store?
I'm facing challenges optimizing Core Web Vitals on my Shopify store. Does anyone have experience with Shopify apps that effectively address LCP, FID, and CLS issues? Any specific recommendations would be greatly appreciated.
Technical SEO | | faizalialiali0 -
302 redirects in Magento, trying to fix
Hi all, I'm assigned a site in Magento. After the first craw, we found almost 15k 302 redirects. A sample URL ends with this /stores/store/switch/?SID=qdq9mf1u6afgodo1vtvk0ucdpb&___from_store=default&___store=german&uenc=aHR0cHM6Ly9qdWljeWZsdXRlcy5jb20vP19fX3N0b3JlPWdlcm1hbg%2C%2C And they are currently 302 redirecting to the homepage as well as other main pages and also product pages it seems. Some of these point to account pages where customers log in. Probably best for me to de-index those so no issues there. But I'm worried about the 302 redirects to public pages. The extension we have installed is SEO Suite Ultimate by MageWorx. Does anyone here have experience here specifically and how did you fix it? Thanks, JC
Technical SEO | | LASClients0 -
What are best options for website built with navigation drop-down menus in JavaScript, to get those menus indexed by Google?
This concerns f5.com, a large website with navigation menus that drop down when hovered over. The sub nav items (example: “DDoS Protection”) are not cached by Google and therefore do not distribute internal links properly to help those sub-pages rank well. Best option naturally is to change the nav menus from JS to CSS but barring that, is there another option? Will Schema SiteNavigationElement work as an alternate?
Technical SEO | | CarlLarson0 -
301 Redirects, Sitemaps and Indexing - How to hide redirected urls from search engines?
We have several pages in our site like this one, http://www.spectralink.com/solutions, which redirect to deeper page, http://www.spectralink.com/solutions/work-smarter-not-harder. Both urls are listed in the sitemap and both pages are being indexed. Should we remove those redirecting pages from the site map? Should we prevent the redirecting url from being indexed? If so, what's the best way to do that?
Technical SEO | | HeroDesignStudio0 -
Help. Recently my organic traffic has dropped 40%. Any advice / ideas?
Lately my organic traffic has dropped significantly as well as my adsense revenue. The moz report says, for example, my traffic is down 40%, but I a still #1 for that keyword. Also, in the last week, suddenly my number of indexed pages doubled. We had done some page rewriting and maybe messed that up. We've fixed that though. Webmaster tools is still picking up all of our old pages and the new ones. Background: We recently launched our new responsive website in March. March income was about the same as February. April dropped off suddenly (maybe late march - no sure) When we changed site, we did do 301's for all the old pages to the new ones Any ideas or advice as to why my traffic and revenue has dropped off so sharply? Never submitted questions before - not sure if I am supposed to put urls here so if you just google Home Spelling Words - that's my website. Thanks everyone!!!
Technical SEO | | kimtastic0 -
301 redirect not working
Hi there! I have recently moved a domain that has been indexed by google and setup redirects so that it forwards to the new domain. It seems like the only redirect that actually is working is the canonical and main domain but every other page and or page nested within a folder are not working. Here is an example of some of the redirects. Am I doing this wrong? It seems to be going to the new domain but can't find the actual pages.... RewriteEngine On
Technical SEO | | twotd
RewriteBase /
RewriteCond %{HTTP_HOST} !agoodsweep.com$ [NC]
RewriteRule ^(.*)$ http://agoodsweep.com/$1 [L,R=301]
redirect 301 woodstoveservicerepair.html http://agoodsweep.com/woodstoveservicerepair/
redirect 301 /westchesterchimney.html http://agoodsweep.com/west-chester-chimney/ Thanks in advance for any help!!0 -
How do I fix a 301 Redirect Loop?
Saturday I waas doing some correcting of some duplicate titles, including nofollowing tags, etc. (my main problem was duplicate titles due to tags and categories being indexed). Now this morning I see that one of my pages refuses to load, citing a 301 redirect loop. http://www.incredibleinfant.com/feeding/switching-baby-formula/ Originally, the page was posted under the wrong category. http://www.incredibleinfant.com/uncategorized/switching-baby-formula I resaved it under the correct category (feeding) and now it won't load. Can someone help me figure out how to correct this mess? Thanks so much Heather
Technical SEO | | Gotmoxie0 -
How do I fix the h1 tag?
No More Than One H1 Tag Easy fix <dl> <dt>Number of H1s</dt> <dd>2</dd> <dt>Explanation</dt> <dd>Best practices for both SEO and accessibility require only a single H1 tag. The H1 is meant to be the page's headline, and thus, multiple H1s are confusing. Consider employing H2, H3 or CSS styles to achieve the same results with text visualization.</dd> <dt>Recommendation</dt> <dd>Remove multiple instances of the H1 tag, so that only one exists on the page.</dd> <dd>I get this error yet it does not tell me how to fix it. I'm not even sure what the H1 tag is?
Technical SEO | | 678648631264
</dd> </dl>0