Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Malicious site pointed A-Record to my IP, Google Indexed
-
Hello All,
I launched my site on May 1 and as it turns out, another domain was pointing it's A-Record to my IP. This site is coming up as malicious, but worst of all, it's ranking on keywords for my business objectives with my content and metadata, therefore I'm losing traffic.
I've had the domain host remove the incorrect A-Record and I've submitted numerous malware reports to Google, and attempted to request removal of this site from the index. I've resubmitted my sitemap, but it seems as though this offending domain is still being indexed more thoroughly than my legitimate domain.
Can anyone offer any advice? Anything would be greatly appreciated!
Best regards,
Doug
-
Yes, sorry, Fetch as Google: http://support.google.com/webmasters/bin/answer.py?hl=en&answer=158587
-
Thanks Cyrus. Do you mean Fetch as Google? I'm not too familiar with that specific tool.
Just in case someone runs into the same issue that I've encountered, I'll include my final steps in remedying this problem (hopefully).
I was finally able to contact the webmaster of the other domain who agreed to take down the site. I contacted GoDaddy to confirm her site was down, since I wasn't risking getting my machine infected with malware. Next I went to Webmaster Tools and requested content removal, page by page until all of the bad URLs were submitted.
In my frustration and possibly paranoia, I've also had to battle with GoDaddy to get a new dedicated IP address since I believe this IP could now be "tainted" or flagged as a malicious or spammy.
Cyrus, you couldn't be more accurate. Extremely tough to wait out. Hopefully this will help someone out down the road.
Thanks again.
-
Hi Edward,
You might have already done this, but:
1. Crawl as Googlebot to your homepage - submit all pages and all linked pages to index.
2. You said you submitted your sitemap. Submit it again.
3. Hopefully this will resolve in a couple weeks. Tough to wait it out.
-
Nope, it doesn't. I guess it's just a waiting game at this point. Thank you again.
-
Does it still resolve to your site? If not, it should fall off as Google spiders it again.
-
Thank you! This will prevent future issues, but in terms of the other domain pulling rank on mine, is that something I need to wait out since I have no control? Is there any way to have it removed?
-
Your htaccess file can do the 301 (it's actually a config file you can control). Here's some sample code that should do the trick.
RewriteEngine on
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^www.domain.com
RewriteRule (.*) http://www.domain.com/$1 [R=301,L] -
Thanks for your reply! It's hosted with GoDaddy on their Economy package. I believe it's shared hosting.
With that being said, unfortunately I don't have access to the server config. How would I go about implementing a 301 redirect for the other domain or even better a 404?
I absolutely agree about modifying the htaccess. As it stands now, I've hacked it together, but I'll see if I can find out how to do what you're suggesting.
I appreciate your feedback so far.
Best regards
-
That sounds like a bad web server config. Most servers run a virtual host, meaning the URL determines what website is served up. Either you have your own virtual dedicated server and only one site that isn't using vhost, or your host has set your website up as the default site.
If you have control over the web server config, I would add the malicious site to the config as a hosted site and then have it return a 404. That should de-index it.
If you don't have that level of control, try to get a 301 redirect for the bad domain. You really need something like an htaccess that says if a site is accessing my website as anything but www.mydomain.com it needs to 301 to that URL. Otherwise anyone in the world can hijack your site the way it's set up now. Just point another A record and instant duplicate content headaches.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
E-Commerce Site Collection Pages Not Being Indexed
Hello Everyone, So this is not really my strong suit but I’m going to do my best to explain the full scope of the issue and really hope someone has any insight. We have an e-commerce client (can't really share the domain) that uses Shopify; they have a large number of products categorized by Collections. The issue is when we do a site:search of our Collection Pages (site:Domain.com/Collections/) they don’t seem to be indexed. Also, not sure if it’s relevant but we also recently did an over-hall of our design. Because we haven’t been able to identify the issue here’s everything we know/have done so far: Moz Crawl Check and the Collection Pages came up. Checked Organic Landing Page Analytics (source/medium: Google) and the pages are getting traffic. Submitted the pages to Google Search Console. The URLs are listed on the sitemap.xml but when we tried to submit the Collections sitemap.xml to Google Search Console 99 were submitted but nothing came back as being indexed (like our other pages and products). We tested the URL in GSC’s robots.txt tester and it came up as being “allowed” but just in case below is the language used in our robots:
Intermediate & Advanced SEO | | Ben-R
User-agent: *
Disallow: /admin
Disallow: /cart
Disallow: /orders
Disallow: /checkout
Disallow: /9545580/checkouts
Disallow: /carts
Disallow: /account
Disallow: /collections/+
Disallow: /collections/%2B
Disallow: /collections/%2b
Disallow: /blogs/+
Disallow: /blogs/%2B
Disallow: /blogs/%2b
Disallow: /design_theme_id
Disallow: /preview_theme_id
Disallow: /preview_script_id
Disallow: /apple-app-site-association
Sitemap: https://domain.com/sitemap.xml A Google Cache:Search currently shows a collections/all page we have up that lists all of our products. Please let us know if there’s any other details we could provide that might help. Any insight or suggestions would be very much appreciated. Looking forward to hearing all of your thoughts! Thank you in advance. Best,0 -
How can I find all broken links pointing to my site?
I help manage a large website with over 20M backlinks and I want to find all of the broken ones. What would be the most efficient way to go about this besides exporting and checking each backlink's reponse code? Thank you in advance!
Intermediate & Advanced SEO | | StevenLevine3 -
Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US
Hi There, When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR
Intermediate & Advanced SEO | | adzhass0 -
How is Google crawling and indexing this directory listing?
We have three Directory Listing pages that are being indexed by Google: http://www.ccisolutions.com/StoreFront/jsp/ http://www.ccisolutions.com/StoreFront/jsp/html/ http://www.ccisolutions.com/StoreFront/jsp/pdf/ How and why is Googlebot crawling and indexing these pages? Nothing else links to them (although the /jsp.html/ and /jsp/pdf/ both link back to /jsp/). They aren't disallowed in our robots.txt file and I understand that this could be why. If we add them to our robots.txt file and disallow, will this prevent Googlebot from crawling and indexing those Directory Listing pages without prohibiting them from crawling and indexing the content that resides there which is used to populate pages on our site? Having these pages indexed in Google is causing a myriad of issues, not the least of which is duplicate content. For example, this file <tt>CCI-SALES-STAFF.HTML</tt> (which appears on this Directory Listing referenced above - http://www.ccisolutions.com/StoreFront/jsp/html/) clicks through to this Web page: http://www.ccisolutions.com/StoreFront/jsp/html/CCI-SALES-STAFF.HTML This page is indexed in Google and we don't want it to be. But so is the actual page where we intended the content contained in that file to display: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff As you can see, this results in duplicate content problems. Is there a way to disallow Googlebot from crawling that Directory Listing page, and, provided that we have this URL in our sitemap: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff, solve the duplicate content issue as a result? For example: Disallow: /StoreFront/jsp/ Disallow: /StoreFront/jsp/html/ Disallow: /StoreFront/jsp/pdf/ Can we do this without risking blocking Googlebot from content we do want crawled and indexed? Many thanks in advance for any and all help on this one!
Intermediate & Advanced SEO | | danatanseo0 -
Is Google indexing Mp3 audio and MIDI music files? Can that cause any duplicate problems?
Hello, I own virtualsheetmusic.com website and we have several thousands of media files (Mp3 and MIDI files) that potentially Google can index. If that's the case, I am wondering if that could cause any "duplicate" issues of some sort since many of such media files have exact file names or same meta information inside. Any thoughts about this issue are very welcome! Thank you in advance to anyone.
Intermediate & Advanced SEO | | fablau0 -
Does Google index url with hashtags?
We are setting up some Jquery tabs in a page that will produce the same url with hashtags. For example: index.php#aboutus, index.php#ourguarantee, etc. We don't want that content to be crawled as we'd like to prevent duplicate content. Does Google normally crawl such urls or does it just ignore them? Thanks in advance.
Intermediate & Advanced SEO | | seoppc20120 -
Can a XML sitemap index point to other sitemaps indexes?
We have a massive site that is having some issue being fully crawled due to some of our site architecture and linking. Is it possible to have a XML sitemap index point to other sitemap indexes rather than standalone XML sitemaps? Has anyone done this successfully? Based upon the description here: http://sitemaps.org/protocol.php#index it seems like it should be possible. Thanks in advance for your help!
Intermediate & Advanced SEO | | CareerBliss0