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    4. Delete or not delete old/unanswered forum threads?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Delete or not delete old/unanswered forum threads?

    Intermediate & Advanced SEO
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    • fablau
      fablau last edited by

      Hello everyone,

      here is another question for you: I have several forum postings on my websites that are pretty old and so they are sort of "dead discussion" threads. Some of those old discussion threads are still getting good views (but not new postings), and so I presume may be valuable for some users. But most of them are just answers to personal questions that I doubt someone else could be interested in. Besides that, many postings are just single, unanswered questions still waiting for an answer, forgotten, they are just sitting there, and will probably stay unanswered for years.... I don't think this may be good for SEO, am I right? How do you suggest to approach this kind of issues on forums or discussions sections on a website?

      I am eager to know your thoughts on all this. Thank you in advance!

      All the best,

      Fab.

      1 Reply Last reply Reply Quote 0
      • fablau
        fablau last edited by

        Thank you very much guys for your answers, tips and insights! I will move accordingly...

        1 Reply Last reply Reply Quote 0
        • GPainter
          GPainter last edited by

          A quick fix might be to move them to an area of your forum you have to be logged into see, it normally wont be able to get crawled then and shouldn't rank up but it would also be available for your forum users to use.

          Good luck!

          1 Reply Last reply Reply Quote 0
          • ReferralCandy
            ReferralCandy last edited by

            With regards to having lots of old unanswered posts that are of low quality, it will affect your SEO as I see it as "diluting" other strong content you may have in other threads. However, before deciding to delete them, you should look through each of them and judge if they are really of no value (e.g. spam posts).

            Answered posts with useful information should definitely be kept. As for unanswered posts, if the question is still relevant and worth answering in your opinion, you can perhaps "bump" it up and recommend forummers to reply. It would be a waste to delete thoughtful questions. This way, you can tap on your old content to generate more discussions within your forum.

            Hope that helps!

            1 Reply Last reply Reply Quote 1
            • RobMay
              RobMay last edited by

              Are these FORUM posts/page URL's part of the primary root domain? Are they in a separate FOLDER or DIR within the ROOT of the site? How is it structured? Are they still being crawled and indexed? Are they still indexed?

              My bet is that you could map out these old post/URL's and possibly 301 them to more relevant information on your site, that deals with, or discusses the topic at hand. You don't want to flat out remove them, have a pile of 404 error's show up and then have to worry about salvaging the damage later. Map out the pages you want to dump - see if there is relevant more up to date conversations that are within the same topic and 301 redirect them to those locations.

              You might want to considering removing the one's you can't 301 to more up to date relevant information, if there is no page to do so. You could map these out and possibly create content on the site or BLOG that answers the forum's post, but that might take time and money? That way, future people would find information to handle that very question and not be posting a question about it in the Forum 🙂

              Unfortunately, in my experience, FORUM's have this issue and I think will continue to have this issue. There is no once recipe to fix the problem of outdated forum posts, or outdated URL's  - but you can leverage some of that and turn it back into traffic for the site - and traffic that is still valuable if it has a purposes (redirect). If not - you can remove the old URL's/posts, let them 404 and remove them through GWMT systematically as they begin to populate your crawl reports from Google.

              Either way, it's an option to look at to clean up the site and site pages/depth if you feel those pages have little to offer UX or visiting customers 😉 Remember, Google has confirmed that pages that hurt your overall site score, can pull down your natural rankings in the SERP's if pages that are of low-quality don't help the site, users or the user/customer-visitor experience.

              Hope that helps a little! Cheers 🙂

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