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Removing Facebook Pages Without Admin Access
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A few years ago someone started a Facebook page for my company.
It has about 15 fans and is not active, however it is ranking in Google because of it's age.
I want to delete the page (so that the real official Facebook page will rank instead).
However, I do not have access to the original admin account and Facebook is not responding to my removal requests.
Any suggestions for what I should do?
Thanks!
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Perhaps it just takes some time. According to Facebook, here are the official steps to claim a page someone else made for your business:
https://www.facebook.com/help/location/claim
Good luck!
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Yep, that was my first step also, but it hasn't worked.
Any other ideas?
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Visit the page you want removed. In the top right corner, click the gear shaped icon and you will find a 'report page' option in the drop-down menu. Once selected, you will be given a variety of reasons for reporting the page.
There is no guarantee that this will work, but trying this would be my first step.
Note: Be sure to link your website to your official page, to prove that your page is official, not the page you are reporting.
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