Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Turn SEO data into actionable Content Briefs
      Moz Pro

      Turn SEO data into actionable Content Briefs

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. Can MadCap Flare WebHelp be made SEO Friendly?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Can MadCap Flare WebHelp be made SEO Friendly?

    Intermediate & Advanced SEO
    3
    4
    2231
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • AnthonyYoung
      AnthonyYoung last edited by

      A team member is porting over documentation from a .org wiki that will be placed on the company's root domain. The problem with MadCap is that it uses frames as well as javascript navigation. Has anyone encountered this problem before?

      I'm unfamiliar with the software and the project is pretty far into the pipeline at this point (I'm new at the company as well). Any advice on work-arounds or alternatives would be greatly appreciated.

      1 Reply Last reply Reply Quote 1
      • justin-brock
        justin-brock @justin-brock last edited by

        This will be part of my webinar today on SEO for Madcap Flare. Here's a sample project to show how we were able to make a more crawlable webhelp: http://flarestrap.com/.

        I've put a demo of the output there and have a sample Flare project for download.

        1 Reply Last reply Reply Quote 0
        • justin-brock
          justin-brock last edited by

          Anthony, I know the response is quite delayed, but I encountered this exact problem a few years ago. We were able to make Madcap Flare SEO friendly. (See Bomgar support docs.) We did this by creating a masterpage that functioned as a website template, like you tend to have in Dreamweaver projects. When we launched our webhelp, we made sure that the navigational links pointing to it were to the first topic, rather than to the default page with the frames and javascript navigation.

          Now we get a lot of organic traffic to the webhelp section, even from non-customers.

          I'll be doing a webinar on the topic later this month to discuss how we did it.
          https://www.madcapsoftware.com/demos/signup.aspx?id=1137728001111021845

          aUQUdy8.png

          justin-brock 1 Reply Last reply Reply Quote 0
          • Cyrus-Shepard
            Cyrus-Shepard last edited by

            Hi Anthony,

            Sorry to say I don't have a good answer for you, but wanted to throw in my 2 cents. I don't have hands-on experience with MadCap Flare, but reading about other experiences on the web seem to indicate that it's a tough, if not impossible, to properly optimize for SEO.

            http://forums.madcapsoftware.com/viewtopic.php?f=9&t=11874

            http://forums.madcapsoftware.com/viewtopic.php?f=9&t=8637

            The good news is there seem to be a few workarounds in these forums, but nothing golden. There has been some evidence lately that Google crawls iFrames and passes link juice through them, but I suspect you'll still encounter some difficult problems.

            My only suggestion would be to join the aforementioned madcapsoftware forums and try to gleam the best advice from others who've faced the same situation.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • seopack.org.ofici3

              I need help in doing Local SEO

              Hey guys I hope everyone is doing well. I am new to SEO world and I want to do local SEO for one of my clients. The issue is I do not know how to do Local SEO at all or where to even start. I would appreciate it if anyone could help me or give me an article or a course to learn how to do it. Main question The thing that I want to do is that, I want my website to show up in top 3 google map results for different locations(which there is one actual location). For example I want to show up for
              online clothing store in new york
              online clothing store in los angeles or... Let's assume that we can ship our product to every other cities. So I hope I could deliver what I mean. I'd appreciate it if you could answer me with practical solutions.

              Intermediate & Advanced SEO | | seopack.org.ofici3
              0
            • bedynamic

              SEO on dynamic website

              Hi. I am hoping you can advise. I have a client in one of my training groups and their site is a golf booking engine where all pages are dynamically created based on parameters used in their website search. They want to know what is the best thing to do for SEO. They have some landing pages that Google can see but there is only a small bit of text at the top and the rest of the page is dynamically created. I have advised that they should create landing pages for each of their locations and clubs and use canonicals to handle what Google indexes.Is this the right advice or should they noindex? Thanks S

              Intermediate & Advanced SEO | | bedynamic
              0
            • BeckyKey

              Onsite SEO vs Offsite SEO

              Hey I know the importance of both onsite & offsite, primarily with regard to outreach/content/social. One thing I am trying to determine at the moment, is how much do I invest in offsite. My current focus is to improve our onpage content on product pages, which is taking some time as we have a small team. But I also know our backlinks need to improve. I'm just struggling on where to spend my time. Finish the onsite stuff by section first, or try to do a bit of both onsite/offsite at the same time?

              Intermediate & Advanced SEO | | BeckyKey
              1
            • pnb567

              Is .ME domain is effective in SEO ?

              I am always listening about TLD. com. org .net but what about the .me domain. Can this will be effective in SEO. Can i able to beat down my competitors, if i choose .me . I also have a .com or other TLD option but if i am making my name than .me is for me but i need your suggestion for the seo purpose. Is there really domain affective in term of SEO.

              Intermediate & Advanced SEO | | pnb567
              0
            • andrep

              If you have an unlimited SEO budget, what would you do?

              Here's a bit of background information: I've achieved the targets and is now being offered what is essentially an unlimited budget. I have a nice list of ideas but thought I would the brilliant people here at the SEOMOZ community what they would do. So as to promote as much response as possible, I'm going to keep my list to myself for now. And by "SEO", I mean I can do things like content strategy, blogging, infographics, etc. Shoot away!

              Intermediate & Advanced SEO | | andrep
              0
            • wellbo

              Iframe redirect bad for SEO?

              Hi, I have a website (http://www.blowingminds.de) wich I put a spreadshirt shop into via iframe. The thing is I am not sure on how the iframe effects my SEO? Can I just optimise the main domain for search? Well I want the spreadshirt shop to be found under the domain name (www.blowingminds.de) but the only real way to do it is by implementing an iframe because each spreadshirt shop has its own subdomain eg.: blowingminds.spreadshirt.de but the only real way to do it is via iframe, as they do not offer a complete domain redirect. (Or have I overseen some other way?) I hope you guys can help me on this one 🙂 Thanks in advance. Malte

              Intermediate & Advanced SEO | | wellbo
              1
            • kchandler

              URL Shorteners. Are they SEO Friendly?

              Do URL shortener services like bit.ly act as 301 redirects? I was thinking about utilizing one for longer query based URLs and didn't want to risk losing link juice. Thanks for the insight! Regards - Kyle

              Intermediate & Advanced SEO | | kchandler
              0
            • scanlin

              Does capitalization matter for SEO?

              Two places capitalization comes into play: (1) on-page use (title, h1, body text, img alt text, etc) (2) external anchor text I didn't think it mattered from Google's point of view for on-page usage (is this correct?) but I notice that OpenSiteExplorer' s 'anchor text distribution' tab shows different counts for the same keyword if it's capitalized in different ways (eg seomoz.org is listed separate from SEOmoz.org). Is that just OSE or does Google treat the keyword/phrase different based on its capitalization, too? And if so, then should I be creating external links to my site with the 'regular' and 'Capitalized' versions of my key phrases?

              Intermediate & Advanced SEO | | scanlin
              1

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.