Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Other domains hosted on same server showing up in SERP for 1st site's keywords
-
For the website in question, the first domain alphabetically on the shared hosting space, strange search results are appearing on the SERP for keywords associated with the site.
Here is an example:
A search for "unique company name" shows the results: www.uniquecompanyname.com as the top result.
But on pages 2 and 3, we are getting results for the same content but for domains hosted on the same server. Here are some examples with the domain name replaced:
UNIQUE DOMAIN NAME PAGE TITLE
ftp.DOMAIN2.com/?action=news&id=63
META DESCRIPTION TEXTUNIQUE DOMAIN NAME PAGE TITLE 2
www.DOMAIN3.com/?action=news&id=120
META DESCRIPTION TEXT2UNIQUE DOMAIN NAME PAGE TITLE 2
www.DOMAIN4.com/?action=news&id=120
META DESCRIPTION TEXT2UNIQUE DOMAIN NAME PAGE TITLE 3
mail.DOMAIN5.com/?action=category&id=17
META DESCRIPTION TEXT3ns5.DOMAIN6.com/?action=article&id=27
There are more but those are just some examples.
These other domain names being listed are other customer domains on the same VPS shared server. When clicking the result the browser URL still shows the other customer domain name B but the content is usually the 404 page. The page title and meta description on that page is not displayed the same as on the SERP.As far as we can tell, this is the only domain this is occurring for.So far, no crawl errors detected in Webmaster Tools and moz crawl not completed yet.
-
For those that are interested, we figured out the root of the problem and the fix. Maybe this will help someone down the road. Thanks to all that responded.
As it seems all the domains/accounts hosted on our VPS are top level; so we couldn’t use robots.txt to fix this.The problem:
-We have a handful of websites using a shared IP address – Only sites with SSL cert get a dedicated IP
-Some of these websites have additional A record DNS names (mail.domain1, ns5.domain2, etc) that all resolve to that shared IP address
-Within your browser if you went to one of those records it would pull up the website (account) that is first alphabetically within that shared IP pool
-It’s assumed that a website or multiple websites somewhere in the web must have linked these domain names somewhere on their webpages – so search engines crawled them for the content of that first alphabetical website
-Search engines then indexed the content of that site for these other DNS A records and displayed the alternate URLs in the SERPSThe fix:
Edit Apache’s httpd.conf file on our VPS – adding a new (first listed) virtual directory of that shared IP address to point to the servers cpanel default cgi page instead of listing one of our hosted accounts first.
This page describes what we needed done and what fixed it for us: http://forums.spry.com/cpanel-whm/1568-how-can-i-change-default-page-ip-address-points.html
Thanks again!
-
You should be able to resolve this with robots.txt and .htaccess files, but one more thing I've learned to do is to use a domain name for the primary domain that I do not plan to submit to Google for indexing. For example, I'll use arbitrary color names like silverblue.net as the primary domain and then the domains I intend to index will be virtual domains. This isn't really necessary but it helps me keep all my domain names straight in my head and avoid the issue you described above.
Best,
Christopher -
Thanks for the replies, guys. We are going to try Christopher's suggestion first and we'll update the question when it's resolved!
-
The other domains are ours, yes.
Oh, that's a horse of a different color. If you have multiple domains on one account, one domain will be the primary domain and the other domains will be virtual domains. If you look at the file structure on your server, all the virtual domains will be sub-folders under the primary domain. You need to create a robots.txt file in the primary domain that blocks the spiders from discovering the other domains through the sub-directory structure. Otherwise, all the virtual domains will be duplicated, once via the primary domain and again via the virtual domain.
Best,
Christopher -
The other domains are ours, yes.
I don't think any of them are using Joomla.
-
Are those other domains also yours, by any chance and/or is this a Joomla cms?
-
Wow... that's not so ideal. My guess is that all of those sites are sharing the same IP address, and the server's settings are such that if you hit the IP address with a forward slash (i.e. http://00.00.00.00/domainname/) it's showing content.
My $0.02 is to find a new hosting company.... and one that gives each site it's own IP address instead of doing shared-level hosting with the same IP address in a name-based space.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Shopify Site with Multiple Domains?
Hey there! My client has a website on Shopify. I don't even know how to open this can of worms, but let me try. The site URL is: https://mobilityequipmentforless.com/ However, there is another (older?) URL that gets updated as the main site gets updated and shows the exact same content. It's a straight duplicate, but is it's own URL and doesn't redirect to the main site. https://www.powerchairrecyclers.com/ And this isn't the SITE.Shopify back-end site name that was used for set up initially. I just have no idea what's going on here. Not sure if it's a serious error that needs to be fixed, or if it's something weird with how Shopify work. Any insight would be immensely helpful. Thanks! Mike
Intermediate & Advanced SEO | | naturalsociety0 -
Does content revealed by a 'show more' button get crawled by Google?
I have a div on my website with around 500 words of unique content in, automatically when the page is first visited the div has a fixed height of 100px, showing a couple of hundred words and fading out to white, with a show more button, which when clicked, increases the height to show the full content. My question is, does Google crawl the content in that div when it renders the page? Or disregard it? Its all in the source code. Or worse, do they consider this cloaking or hidden content? It is only there to make the site more useable for customers, so i don't want to get penalised for it. Cheers
Intermediate & Advanced SEO | | SEOhmygod0 -
Subdomain replaced domain in Google SERP
Good morning, This is my first post. I found many Q&As here that mostly answer my question, but just to be sure we do this right I'm hoping the community can take a peak at my thinking below: Problem: We are relevant rank #1 for "custom poker chips" for example. We have this development website on a subdomain (http://dev.chiplab.com). On Saturday our live 'chiplab.com' main domain was replaced by 'dev.chiplab.com' in the SERP. Expected Cause: We did not add NOFOLLOW to the header tag. We also did not DISALLOW the subdomain in the robots.txt. We could have also put the 'dev.chiplab.com' subdomain behind a password wall. Solution: Add NOFOLLOW header, update robots.txt on subdomain and disallow crawl/index. Question: If we remove the subdomain from Google using WMT, will this drop us completely from the SERP? In other words, we would ideally like our root chiplab.com domain to replace the subdomain to get us back to where we were before Saturday. If the removal tool in WMT just removes the link completely, then is the only solution to wait until the site is recrawled and reindexed and hope the root chiplab.com domain ranks in place of the subdomain again? Thank you for your time, Chase
Intermediate & Advanced SEO | | chiplab0 -
Wrong meta descriptions showing in the SERPS
We recently launched a new site on https, and I'm seeing a few errors in the SERPS with our meta descriptions as our pages are starting to get indexed. We have the correct meta data in our code but it's being output in Google differently. Example: http://imgur.com/ybqxmqg Is this just a glitch on Google's side or is there an obvious issue anyone sees that I'm missing? Thanks guys!
Intermediate & Advanced SEO | | Brian_Owens_10 -
Will disallowing URL's in the robots.txt file stop those URL's being indexed by Google
I found a lot of duplicate title tags showing in Google Webmaster Tools. When I visited the URL's that these duplicates belonged to, I found that they were just images from a gallery that we didn't particularly want Google to index. There is no benefit to the end user in these image pages being indexed in Google. Our developer has told us that these urls are created by a module and are not "real" pages in the CMS. They would like to add the following to our robots.txt file Disallow: /catalog/product/gallery/ QUESTION: If the these pages are already indexed by Google, will this adjustment to the robots.txt file help to remove the pages from the index? We don't want these pages to be found.
Intermediate & Advanced SEO | | andyheath0 -
No matter what the keyword, only the homepage shows in the SERP
Hi, wondered if someone could help. My clients website shows up well for terms but its always the homepage rather than the targeted landing page. For example, if you search for "teeth whitening anglesey" they appear http://goo.gl/ohJdua however, its the homepage rather than the tooth whitening page http://goo.gl/uVI8gK Thanks Ade
Intermediate & Advanced SEO | | popcreativeltd0 -
Unique domains vs. single domain for UGC sites?
Working on a client project - a UGC community that has a DTC model as well as a white label model. Is it categorically better to have them all under the same domain? Trying to figure which is better: XXX,XXX pages on one site vs. A smaller XXX,XXX pages on one site and XX,XXX pages on 10-20 other sites all pointing to the primary site. The thinking on the second was that those domains would likely achieve high DA as well as the primary, and would passing their value to the primary. Thoughts? Any other considerations we should be thinking about?
Intermediate & Advanced SEO | | intentionally0 -
What are Soft 404's and are they a problem
Hi, I have some old pages that were coming up in google WMT as a 404. These had links into them so i thought i'd do a 301 back to either the home page or to a relevant category or page. However these are now listed in WMT as soft 404's. I'm not sure what this means and whether google is saying it doesn't like this? Any advice welcomed.
Intermediate & Advanced SEO | | Aikijeff0