Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My Website No Longer Appears in Mobile Google Search but Does in Desktop...Why Is This?
-
For a long time my website has appeared in both desktop and mobile search in Google. Yet recently it has stopped appearing in mobile yet still on desktop. Any ideas why this is happening and how to rectify it please? Many Thanks.
-
Thanks very much Kristina. I will look into that.
-
Hi Travis,
Thanks for the reply. It actually isn't that site lol. It's ranking well at the moment on both mobile and normal search. But I will look into those factors you have mentioned, so thanks again for that.
It is actually a clients site. Until very recently it was showing on mobile and desktop in 3rd position on page 1. But has disappeared in mobile for some reason. Nothing has been done to the site to cause it. Any ideas why it would suddenly happen?
-
Google has been threatening to rank sites lower in mobile search results if they're not optimized for the mobile experience for awhile. Any chance this is the case? Look at your site and other sites that rank for the keywords in question - are the other sites serving up a better user experience?
-
I'm laboring under the apprehension that you mean the site you listed in your profile. If that is the case, based upon what I've seen - the site isn't as mobile-friendly as it could be. I would recommend looking into responsive design.
What has likely happened is your content was pretty good for queries on mobile devices, up until recently. Competitors are likely serving up content that's 'mobile-friendlier' than yours in some way. That could mean anything from faster page load speeds to actual dedicated adaptive or responsive sites have started crowding the SERPs.
However, there are more pressing concerns that can be remedied now. The www and non-www version of the site is thoroughly indexed. If there's been a change to the .htaccess file, it would be a good idea to revisit it - the sooner the better.
Also, my crawler is picking up some 500 errors in the tag and category folders. Finally, it appears there is some weirdness happening with the /log-out page. It would be best to noindex/nofollow that page and/or block it with robots.txt. It appears to be sapping crawl budget.
So I suppose:
- Look into the duplicate content issue.
- Fix crawlability issues.
If you would like, I can share a Google Sheets copy of the crawl - free of charge. Just message me from my profile. Hopefully this has been helpful.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Safari and IE killing our mobile ranking
My client's website does fairly well on mobile in a Google Search. So one day, my client is in a staff meeting and everyone does on search on their phones. The client’s website is nowhere on the 1st three pages. I get a call asking why. I tell the client that Google has maybe as high as 90% market share on mobile. Of course, their phones have the factory installed Safari and IE. Client says lots of people don’t change the factory settings on mobile . Question: How do we rate higher on lesser search engines?
Algorithm Updates | | jgodwin0 -
Best and easiest Google Depersonalization method
Hello, Moz hasn't written anything about depersonalization for years. This article has methods, but I don't know if they are valid anymore. What's an easy, effective way to depersonalize Google search these days? I would just log out of Google, but that shows different ranking results than Moz's rank tracker for one of our main keywords, so I don't know if that method is correct. Thanks
Algorithm Updates | | BobGW0 -
Google & Tabbed Content
Hi I wondered if anyone had a case study or more info on how Google treats content under tabs? We have an ecommerce site & I know it is common to put product content under tabs, but will Google ignore this? Becky
Algorithm Updates | | BeckyKey1 -
Where can I find a breakdown of google search volume by specific industry/vertical? For example, what % of people searching in google are looking for housing? Cars? Restaurants?
I"m looking for specific breakdowns of search volume in google by: #1 Vertical (Shopping/restaurants/Services etc). For example, how many people are searching in google for information pertaining to restaurants per month? Search volume for all of 2012, 2013, 2014? #2 More granular categories within verticals, people searching for: books,apartment rentals,cellphones) Is there a breakdown of google search somewhere online that gives this type of information? Thank you MOZ community, really appreciate it!
Algorithm Updates | | AppleSauceRules0 -
Does omitted results shown by Google always mean that website has duplicate content?
Google search results for a particular query was appearing in top 10 results but now the page appears but only after clicking on the " omitted results by google." My website lists different businesses in a particular locality and sometimes results for different localities are same because we show results from nearby area if number of businesses in that locality (search by users) are less then 15. Will this be considered as "duplicate content"? If yes then what steps can be taken to resolve this issue?
Algorithm Updates | | prsntsnh0 -
Does a KML file have to be indexed by Google?
I'm currently using the Yoast Local SEO plugin for WordPress to generate my KML file which is linked to from the GeoSitemap. Check it out http://www.holycitycatering.com/sitemap_index.xml. A competitor of mine just told me that this isn't correct and that the link to the KML should be a downloadable file that's indexed in Google. This is the opposite of what Yoast is saying... "He's wrong. 🙂 And the KML isn't a file, it's being rendered. You wouldn't want it to be indexed anyway, you just want Google to find the information in there. What is the best way to create a KML? Should it be indexed?
Algorithm Updates | | projectassistant1 -
How to get global search results on Google ? Also, is it possible to get results based on some other geographic location?
I don't want results based on my geographic location. When I am in India, I don't want local search results. In fact, I want results which are not dependent on my current location. Also, can I change my current location to some other city and will it affect the results ? For eg: While I am in London, can my search results be modified as if I am sitting in New York ?
Algorithm Updates | | EricMoore0 -
Rankings changing every couple of MINUTES in Google?
We've been experiencing some unusual behaviour in the Google.co.uk SERPs recently... Basically, the ranking of some of our websites for certain keywords appears to be changing by the minute. For example, doing a search for "our keyword" might show us at #20. Then a few minutes later, doing the same search shows us at #14, and then the same search a few minutes later shows us at #26, and then sometimes we're not ranked at all, etc etc. I know the algorithm changes a lot, but does it really change every couple of minutes? Has anyone else experienced this kind of behaviour in the SERPs? What could be causing it to happen?
Algorithm Updates | | d4online0