Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
-
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you?
Thanks!
-
Hi Ben!
Our tool will need to validate the address each time the csv is uploaded. For any locations marked as a service address, we will submit it to our partners but cannot guarantee they will hide the physical location from their sites.
-
Follow up question. So we upload the csv as usual, and then after it is verified by Google and FB we upload the csv again with the business as a Home Business?
Is there any chance the addresses will still be published? I'd hate to upset a client by accidentally publishing their address.
-
Hi Joseph
I'm afraid you will only be able to use on or the other. Setting it as a home business is the best way for our partners to try and hide the address.
-
David,
Can you list your business as a Service Area Business and a home business? For example, I have a plumber client that is a Service Area Business and uses his home address as his business address.
Thanks!
-
Hey Philip
Currently we would need a physical address in order to validate against Facebook Places or Google+. You can setup an address in one of them to validate and publish then set your info to be hidden or private afterwards. By marking your business type as a home business in the csv file will allow our partners to hide your address.
Hope this helps!
UPDATE: Only one partner can hide the address, all others will display the full NAP and in order for us to stay connected to a validating source (google/facebook) the listing must not be setup as an SAB. Google now hides SAB listings from their Places API.
Service Area Businesses are not supported and it is recommended to manage your listings manually: http://www.localvisibilitysystem.com/2013/04/22/private-local-citations-where-can-you-list-your-business-but-hide-your-address/
-
You would be better off doing your citation building manually. That way you can ensure that the address doesn't get pushed out. The citations that Moz utilizes are the main aggregates. So, if an address get's put on one it will spread across a good portion of the internet.
Also, by not including a NAP onsite and in citations you will be hindering your sites ability to rank in the local results. One of the big factors is the consistency of NAP across your website and other domains. Not having it listed will put a wrench into this. You have no choice, I totally understand that, but it is something to consider.
-
Yeah, I know I can do that in Google+ Local... and I know that some other websites also support this. What I want to know is how Moz Local handles this with its '1-click' auto-syndication feature.
Just listing the address and hoping people will call 99% of the time isn't really an option. I don't want to list the guy's home address as the business address if it's going to be public.
-
In Google Places you can turn off the address, and just have a service area listing. If I were doing the SEO I would setup the Google Places like that, and just list the address on other less important ones. 99% of the time people won't stop by these types of services, and will just call.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Google Business not approving website url
Google will not publish my website to my business profile. https://maps.app.goo.gl/8sy4VD4Nin4zL2J49 Is this an issue with MOZ local or something else I need to do? My website is https://poolrepairpro.com I am using godaddy as my registrar and also using their website builder. I have integrated my google business profile/ reviews with godaddy website. I have submitted my sitemap to search console, connected google analytics, connected search console to analytics. I am also using gsuite for my email... Thank you, Nate
Moz Local | | NatePRP0 -
Solved "Your location could not be saved"
I have several locations on MOZ Local. I haven't had any trouble before, but now when I try to update anything (on any location) I get this error "Your location could not be saved" and if I attempt to navigate off the page it reminds me that my changes won't be saved. ???? I don't see anything wrong with any entries.
Moz Local | | c3ajeff0 -
Unsolved SEO Tracking Tools Local Search Results (Affordable!)
Are there any tools that would help our agency track hundreds of websites against specific local search terms affordably.
Moz Local | | woshea0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Help!!! GMB Service-Area Business
Hello fello SEO’s! I’ve got some GMB questions that have been wracking my brain for the last couple weeks and need some ideas. Tl;dr - How should we properly set up service-area GMBs? Create GMBs for every county we serve? Additional context and questions below: I have an enterprise level client who operates in the flooring industry. One thing that separates them from the pack is they don’t have physical locations (service area business) despite serving mostly the entire continental US. Currently, I am working to cleanup the GMB profiles because they have been neglected. My idea/what I think is the norm, was to create GMB profiles for the major markets they served. Within those GMB’s we would target major counties served within that area aka the service areas. However, I was met with some push back on this. Someone mentioned that we should instead be creating individual GMB profiles FOR EACH county that was served. I cautioned against this mainly because of the amount of work it work it would take to create/maintain/drive reviews for/etc if we had a GMB set up for almost every county in the US. Now that we got that boring context out of the way, my question to you is this. 1. How should we properly set up service-area GMBs? Create GMBs for every county we serve? Or Create GMB’s for main markets only and list the counties served in the GMB profile backend? 2. For each GMB profile create, a matching city-page will also be created. What information should be listed on the city page? Obvs, NAP, map, reviews, etc. I’m talking about copy. Is one of our keywords in “laminate flooring installation Los Angeles” should that keyword be optimized in the Los Angeles City page? Or should the LA city page be a hub, and have multiple surrounding pages optimized around keywords. For example, just having a page dedicated to the keyword “laminate flooring installation Los Angeles” Helpful answers appreciated!
Moz Local | | BryanPhelps-BigLeapWeb0 -
Moz Local and Apple Maps: How does the listing update work?
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name. Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end? Thank you.
Moz Local | | JaredBroussard1 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0
