Getting 'Sorry, but that URL is inaccessible' error msg when trying to run On-Page Grader
-
I just signed up for MOZ Pro for the first time today. Tried to run the 'on-page grader' tool on some of my pages but I'm getting a 'Sorry, but that URL is inaccessible' error msg. I have verified against the robot.txt file that the pages are NOT blocking any crawlers.
Can anybody help?
-
Thanks David. The alpha numeric digits are generated and appended to the page by the 'addthis', a third party sharing tool (http://www.addthis.com/).
Does this mean Moz will not be able to read all pages containing this redirect behavior?
-
Hi spinoki
For your URL there is a re-direct to http://www.healthpocket.com/medicare/california-medicare#.U9qw54BdXC8 which our tool cannot follow. It will need to resolve the URL without a re-direct.
-
Thanks David. I ran this URL (http://www.healthpocket.com/medicare/california-medicare) and received the following results:
HTTP 200 OK Content-type: text/html Date: Thu, 31 Jul 2014 20:43:16 GMT Set-cookie: connect.sid=s%3Ac4wchmmEPyGNLoni5bmAKsSa.bSsaR4%2Bufe3qdZ0dO3HoMtQB2VY5w3%2BHWLCqEkrBarc; Path=/; HttpOnly Vary: Accept-Encoding X-powered-by: Express Connection: Close
What should be my next steps?
-
Hello!
Outside of robots.txt most URL errors are a result of failed HTTP responses when running a standard curl check to the site. If you can provide me with the URL you are trying to add I can run a test or you can check what the response is through http://simonecarletti.com/tools/http-checker
Other times hosting providers block AWS (Amazon Web Services) IP addresses which we use to validated URLs from.
Re-direct loops will also prevent adding an URL, if you have a 302 or 301 to more than two URLs it will fail.
And any secure HTTPs sites will need all intermediate certificates on the web server to be a valid URL.
Hope this helps!
-
Sorry this took so long to get back to you.
To answer your question. As far as "server setting" etc, it really depends on what exactly needs to be changed.
Is it displaying a code? Is there a number associated with the error? Have you been able to identify which pages are having the problem?
I would look at this systematically. Now you may not have the time to do so, considering that this is work and not always play; I completely understand if your idea of a fun Friday night isn't sitting in your basement analyzing which pages are not working with the Moz site audit.
Regardless, let's find out where the errors are.
- Can you run other Moz tools on the pages that are causing the error?
- Does the side audit display any error for those pages?
- Are you copy and pasting the entire URL into the tool?
Another thing to keep in mind is that Moz did take a hit from a few DDoS attacks so I know a few of the tools have been iffy on and on. http://health.moz.com/ is a great spot to check and see if the tool you are looking for isn't working.
I think every SEO Tool (Majestic, Raven, SEM Rush, Search Metrics) really are giving you the same data just packaged & interpreted differently. They all have a specialty of course and that being said I have my preferences. Majestic will dig for more backlinks, SEM Rush will give the best Ad data, but realistically everybody is fishing from the same pond, granted it's a big pond. With an unlimited budget I would have 3 different programs for different things.
The amount of data that these programs are trying to interpret is awesomely massive. I don't know if any SEO tool is spot on, even Google Analytics for example. I think of them all, as a guide.
I started with Search Metrics which was incredible expensive and way to in-depth for my knowledge of SEO and my projects.
Later transitioned to Raven which was great because they pulled data from Majestic and Moz, and gave some great step by step suggestions. The problem was their spider couldn't run most of the websites I needed.
Lastly I ended up on Moz. A name I remember back when it was SEOMoz. Sure there are issues, but I found not only were the tools pretty on target, but the community was INCREDIBLY helpful. Which is one of the main reasons I have stayed. And I am a N3wb in comparison to most of the guys on here!
I'm sorry you're having a bad experience with the tool!
-
While some of the moz tools are inaccurate, most are a pretty good starting point for discovering errors. We have run into the same issue, where server settings were not allowing the rogerbot to access the page or pages.
-
Thank you. But 'server settings'? 'hosting providers'?! Isn't that a little complex consider that I've used other online seo tools and have never ran into this problem.
Also, if there are settings that I need to adjust before moz can have access of all of my pages, can I assume the other moz reports are incorrect?
thanks again.
-
I have a similar issue. I would look into the server settings or contact your hosting provider and ask them.
For us, our host (private hosting) is obsessive about cyber security and has the port flood settings adjusted so tightly that our website isn't able to be properly crawled by Rogerbot.
Another problem that I have run into before is if there are aspects of your website that are not fitting for Rogerbot. I would take a look at http://moz.com/help/guides/search-overview/crawl-diagnostics/rogerbot and see if there is something about your website that Roger doesn't like.
For example, the webmaster previous to me had 45 images in our slider..... yes.... 45 images.... and not only that but the slider was on every page of our website.... which was 600 pages... So finding a bot to crawl that was not easy. Once I was brought on, I removed 40 images and BAM roger was in! We still have some server based issues, but we have determined that it is on our end and are actively looking for a new host.
Hope that helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is the Moz tool bar page analysis saying my website is from Romania when we are in the United States?
So when I go to my client's website, https://www.paracore.com/ and on the home page, I use the Moz toolbar. From there I then use the "Page Analysis." If you look at the "URL" line there is a Romanian flag next to the site name. Then I scroll down within the page analysis and the "Country" line says Romania. This is a WordPress site, and the company is based in Arizona. Can anyone explain to me if this is code that I can find and change or remove? Any insight would be greatly appreciated.
Moz Bar | | Striventa1 -
Calling all 301 htaccess Guru's - www to non www - then to https + Redirect homepage to inner page
I have tried searching, multiple opinions and multiple things that supposedly work. What I have now, seems to work from an end user perspective, but Roger tells me otherwise: Redirect Chain issue....redirect, which redirects which redirects etc..... FIRST, we need to redirect all www to non www. SECOND, we need to redirect all to https. THIRD, we need to redirect the homepage to an inner page. (Got to love BOGUS DMCA complaints! :)?) So far we have: RewriteEngine on
Moz Bar | | Jes-Extender-Australia
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
RewriteCond %{HTTP_HOST} ^mydomain.com.au$ [OR]
RewriteCond %{HTTP_HOST} ^www.mydomain.com.au$
RewriteRule ^/?$ "https://mydomain.com.au/inner-page-here" [R=301,L] Plus down the page there is the usual wordpress settings: <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> So, why does it seem to work for the end user, but Roger has his knickers in a knot saying, redirect, to redirect to redirect etc? Namaste and many thank you's in advance 🙂0 -
Moz Top Pages and Tool Bar Not Crawling Internal Pages and Links
Hello, We’re having two issues with our Moz tools and we’re not sure what’s causing them and whether they are related. The Moz Bar isn’t highlighting some of our internal links (including navigation links). The Top Pages Report in Open Site Explorer is only picking up the homepage and a couple error pages (none of the internal pages). The full Crawl Report is picking up everything though. Could a potential cause of both these issues be the Title attribute in some our links? – We use <a <="" span="">title="Example" href="link"></a> <a <="" span="">Or is this most likely from something else blocking the crawler from accessing our links/pages? Google Search Console does seem to be picking up the links in the navigation and everything is indexed/rendered correctly so we also didn’t know if this is something that could be issue. Any insight or help would be appreciated. Please let us know if there are any details we could provide that might help. Looking forward to hearing from all of you! Thank you in advance. Best,</a>
Moz Bar | | Ben-R0 -
I am doing the On-page SEO for a website that's never had any SEO done before. I will start with the Pages. Is it necessary to do SEO/Keywords for older Posts?
Using the On-Page Grader to perform SEO on pages of WordPress website. This website never had any SEO done before. Should I go back and perform the same work on the Post Pages?
Moz Bar | | Joseph.Lusso0 -
Can't get on page grader to work properly.
Hi I'm trying to optimize my pages with the on page grader tool but it keeps returning an F grade when I know my page is very well optimized. It is like something is blocking the page crawl but I have double checked my robots.txt and can't think of anything else that is causing a problem. I am trying to do www.hydrohobby.co.uk with the keyword hydroponics for starters but it is the same problem with all other page urls on my site and keywords I try to input. This is a new site made with cscart 4.0. I've graded pages on previous versions of this software with no problems. Can anyone help? Rob
Moz Bar | | hydrohobby0 -
Crwal errors : duplicate content even with canonical links
Hi I am getting some errors for duplicate content errors in my crawl report for some of our products www.....com/brand/productname1.html www.....com/section/productname1.html www.....com/productname1.html we have canonical in the header for all three pages <link rel="canonical" href="www....com productname1.html"=""></link rel="canonical" href="www....com>
Moz Bar | | phes0 -
Moz crawl suddenly shows much less pages from what I really have
Hi! Moz crawl suddenly shows much less pages from what I really have and from what they used to show after completing the crawl. Should I be worried? What could that be? Regards, Yossey
Moz Bar | | Joseph-Green-SEO1 -
Comparing details of current on-page grade reports with previous reports
Hi Whilst i've set up reporting for on-page grader when it comes through on report it just shows any changes in grade and rank, what i also want to look at is changes in the detail/components of current report compared to previous reports, is this possible historically (over the previous reporting periods) ? There doesn't seem to be any kind of archive that i can find to previously carried out on-page grade report ? Cheers Dan
Moz Bar | | Dan-Lawrence0