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  4. Wordpress Plugin To Capture Form Completion Data, Before Visitor Hits "Submit"?

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Wordpress Plugin To Capture Form Completion Data, Before Visitor Hits "Submit"?

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  • Kingalan1
    Kingalan1 last edited by Aug 26, 2014, 2:18 PM

    Greetings MOZ Community:

    Visitors frequently start to enter contact information in the forms on our website, but then chicken out and don't hit the submit button. I noticed this watching the recordings of visitor web site visits using Mouse Flow.

    Is there a Wordpress Plugin that would allow us to capture data entered in forms, where the visitor does not finally hit the "submit" button? Obviously this would be very, very valuable as this scenario occurs in one out of three or four instances.

    Thanks!!!
    Alan

    1 Reply Last reply Reply Quote 0
    • KeriMorgret
      KeriMorgret @ColeLusby last edited by Aug 28, 2014, 2:27 PM Aug 28, 2014, 2:27 PM

      Last time I looked at GA's terms of service, it couldn't be used to capture personally identifiable information. This would help Alan see how many people are staying on the page versus how many filled out the form, but not collect the actual data of their content information.

      1 Reply Last reply Reply Quote 0
      • ColeLusby
        ColeLusby last edited by Sep 8, 2014, 2:29 PM Aug 28, 2014, 1:39 PM

        Hello Alan,

        Within Google Analytics, you can create a goal based on how long a user spends on the specific page. I think this is your best bet - I haven't heard of a plugin to assign a conversion when filling out the form.

        Hope this helps.

        KeriMorgret 1 Reply Last reply Aug 28, 2014, 2:27 PM Reply Quote 1
        • Kingalan1
          Kingalan1 @KeriMorgret last edited by Aug 26, 2014, 2:45 PM Aug 26, 2014, 2:45 PM

          I see your point. However, It would be useful to see what potential customers are seeking even if we don't reach out to them directly as that could be sensitive. I

          But I do wonder is some sort of plugin exists to capture this information.

          Thanks, Alan

          1 Reply Last reply Reply Quote 0
          • KeriMorgret
            KeriMorgret last edited by Aug 26, 2014, 2:28 PM Aug 26, 2014, 2:28 PM

            On the other hand, would it freak out your visitors to be contacted when they didn't hit the submit button and still have a company directly contacting them?

            Kingalan1 1 Reply Last reply Aug 26, 2014, 2:45 PM Reply Quote 1
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