Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Referral Traffic from Google
-
Hello, I have a question about my company's new website. I've worked in SEO and studied Google Analytics results for a few years now but have never really come across something like this.
I started in this position in January of this year and when I started breaking down the traffic sources in Google Analytics, I noticed most of the traffic was coming from Google.com as a referral source. I had never seen Google.com as a referral source before so I looked into options for what it could be. It was not a paid ad and our organic traffic was coming through in Analytics, Before I could get any further, our new website was launched (we switched CRM's to WordPress) and the referral traffic from google went from 2,966 in January of 2015 to 22 in February 2015. for more comparison, in February of 2014, the referral traffic from Google was 2,496.
I expected a drop when we switched CRM's but we correctly re-directed all pages and created a new sitemap and our organic traffic is up since the switch (not enough to cover drop in referral). I thought at first this had to do with our Google sellers account being de-activated when we made the switch, but I quickly fixed this over a month ago and no change.
I'm wondering if anyone has ever seen Google.com come through as a referral source in Google Analytics and if they we're able to figure out what it actually was. This would be a great help!
Thank you,
Alex
-
Not saying that is it 100% but that could be a major part of the issue. I would talk with the agency running the PPC and let them know the issue and have them pair the AdWords and Analytics accounts.
-
No, unfortunately not. We are an agency, however the client has hired someone else to run their PPC campaign so we don't have their campaign data linked to GA.
-
Hmmm, is your adwords account hooked up to your analytics account?
Can you click into the results going to the homepage and set that secondary dimension to country? That should be a possibility, a location of some kind.
-
Hi Kate, yes there are 1,374 sessions.
Half of them are going to the homepage "/"
Then there are around 350 going to promo single URL pages from PPC campaigns (so I understand the reason for those).
Around 100 are going to the "About Us" and "contact us" pages. Could these be ad extensions?
-
Is there much traffic coming in this way? The above would suggest the referral is from the google.co.uk homepage, is not passing the referral page, or is from something internal as /url isn't a thing. I've seen all of this before, so you are not going nuts, but I don't have a concise answer. I can tell you that your search traffic should be going to organic and this should be something like news, images, or another google property. Most likely it's traffic that is blocking referral info.
So I am hoping it's not much traffic. Where is the traffic going? Set that secondary dimension to landing page and let me know.
-
Hi Kate,
I found this forum stream - we're having a similar situation. I tried your suggestion. Our top referrer is Google.co.uk. When I add the secondary dimension "Full Referrer" It says:
1. "/" google.co.uk/
2. "(not set)" google.co.uk
3. "/url" google.co.uk/url
- topic:timeago_earlier,about a month
-
My answer was going to be much like Dirks. There are some Google properties that send traffic as referral, not as search. Can you take a look at the referral traffic from google.com and add "Full Referrer" as a Secondary Dimension and let us know what that is?
- topic:timeago_earlier,11 days
-
Thanks for help DC! I looked into both your suggestions, and our image search has dropped but not nearly enough to account for the drop in traffic and I looked into where most of the referral traffic from Google was coming from and it was the US.
Anyone else have any ideas on where the referral traffic from Google would have been coming from and why it dropped off the face of the earth with the new site when everything else has gone up?
Thank you!
-
In countries where the "old" image search is still used (like Germany) - it is counted as Referral traffic rather than search traffic (not sure why). You could check in Webmastertools what your % of image search is (and compare January & February)
You could also try to check the landing pages report for this referral traffic and compare this with the landingpages in Acquisition >Search Engine Optimisation > Landingpages with secondary dimension "Google Property"
rgds,
Dirk
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Search Console not loading some resources
When I check an URL with Search Console it cannot load some page resources, even from other domains (like: ssl.google-analytics.com, www.facebook.com and www.google-analytics.com).
Reporting & Analytics | Jan 23, 2023, 1:16 PM | TottiataHUN
Have any of you experienced this issue?
Steps to reproduce: open Google Search Console check an URL click "View crawled page" link select "More info" tab click "Page resources" {?}/{?} couldn't be loaded When I check the listed resources, all of them can be loaded from a web browser.
So I do not understand why Google cannot load them.
And there is no additional info why the resources could not be loaded.
Any ideas? google-search-console-other-error-1.png google-search-console-other-error-2.png0 -
Why is Indeed.com traffic appearing as organic in Google Analytics?
A large number of sessions in my client's Google Analytics account appear to come from medium: organic and source:Indeed. Since I'm focused on SEO for this project, I'd prefer that Indeed be treated as referral traffic. Any ideas for fixing this issue? Also, and I'm sure the answer is no, is there a way to fix the past data in Google Analytics that has already reported Indeed as an organic medium?
Reporting & Analytics | Apr 24, 2018, 1:13 PM | Kevin_P0 -
Tasks for Google Analytics training
Hi Mozzers, I'm delivering some Google Analytics (Fundamentals level) training, and trying to make it was fun and as interesting as possible... which is quite a challenge when it comes to GA. I was just wondering if you're aware of training tasks, or interactions, I could bring into this kind of training session? The group are particularly interested in user journeys and the effectiveness of content. Thanks!
Reporting & Analytics | Jul 28, 2016, 4:20 AM | A_Q0 -
Google Analytics - Average Position
Hi Just trying to get some clarity on Google Analytics Average Positions in "Aquistions/Search Engine Optimisation". For a very competitive keyword Google Analytics is saying i am on average position of 6. Is this Page 6? I am assuming position six would be 1.6?
Reporting & Analytics | Aug 11, 2015, 2:32 AM | Cocoonfxmedia0 -
Can you arrange Google Analytics source/medium traffic by percentage change?
I'm doing a year to year traffic audit for a client. I would like to analyze Google Analytics source/medium traffic by percent change. Is there a way to do this? Do I have to create a custom variable? 9BH70RO
Reporting & Analytics | Feb 23, 2015, 7:15 PM | VanguardCommunications0 -
Organic Traffic From...Mountain View, CA?
I've noticed something a little odd in my organic search traffic lately. Looking at several websites that target the Minneapolis area, I'm seeing some organic searches come in (typically using head keywords - no geo-modifier) from Mountain View, CA. There's no way we are truly ranking well on these terms in California, so it certainly feels like Google sniffing around. I was worried that perhaps they were checking into penalizing us or something, but we've actually seen upticks in search traffic lately. This traffic is not showing up in Google Analytics, just Adobe SiteCatalyst. In the past, spikes from random locations were probably some sort of crawler, like the preview bot, but these are coming in as searches with (for now) keyword data. Has anyone else seen anything like this?
Reporting & Analytics | Nov 25, 2013, 2:14 PM | SarahLK0 -
Has Anyone Else Noticed A Jump In Google Analytics Traffic Since Session Parameters Were Changed?
Ever since Google Analytics changed their session parameters August 12th I have seen a 20% jump in organic traffic & bounce rates along with a decline in pages/visit and conversion rate. To be clear, I don't put a whole heck of a lot of stock in these metrics as stand-alone indications of how my site is performing. I'm just trying to get to the bottom of this blip. I noticed some other people mentioned a similar phenomenon in other SEO forums and blog comments, but nobody seems to be talking about this here at SEOMoz (unless I just haven't looked in the right place). I'm not saying the change I noticed has anything to do with the session update, I'm just wondering if anyone else has experienced something similar so that I can either cross it off the list of possible causes or explore further.
Reporting & Analytics | Aug 16, 2011, 6:07 PM | eTundra0 -
Google Analytics: how many visits from country Google domains?
Hello, I manage a site with visitors from many different countries. With Google Analytics, it is normal to see the number of visitors from each search engine. However, I would like to identify the number of visitors from each Google-search contry domain. How many visitors from Google.com? How many from Google.co.uk. And from Google.co.zm? And so on. Anybody knows if this is possible and if yes, how can it be done? Thank you in advance, Dario
Reporting & Analytics | May 12, 2011, 11:40 AM | Darioz0