Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. Not found errors (404) due to being hacked

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Not found errors (404) due to being hacked

    Intermediate & Advanced SEO
    4
    4
    3461
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • monicapopa
      monicapopa last edited by

      Hi Moz Guru's

      Our website was hacked a few months ago, since then we have taken various measures, last one being redesigning the website all together and removing it from a WordPress platform. So far all is going well, except that the 404 not found errors keeps coming up in Google Webmaster tools. The URLs are spam pages that were created by the virus. And these spam pages have been indexed by Google, and now we are struggling to get rid of them.

      Is there any way we can deal with these 404 spam pages links? Is marking all of them as fixed in the webmaster tools - search console- crawl errors helpful in any way? Can this have a negative impact on the SEO ?

      Looking forward to your answers.

      Many thanks.

      1 Reply Last reply Reply Quote 0
      • julie-getonthemap
        julie-getonthemap last edited by

        I have a new client and just discovered on Open Site Explorer hundreds of links to ghost pages. The anchor text is stuff like Criminal Background Checks Las Vegas or Find Missing Persons.

        I am not the webmaster.  What advice should I give him?

        Julie

        1 Reply Last reply Reply Quote 0
        • monicapopa
          monicapopa @GreenStone last edited by

          Green Stone,

          Thank you for your reply. At the moment we are manually trying to remove the links by using "Remove outdated content" tool whilst also creating a list of spammy links that might backlink to those spam pages we are removing, that were created by the virus.

          Thank you.

          1 Reply Last reply Reply Quote 0
          • GreenStone
            GreenStone last edited by

            Monica,

            Sounds like you guys have taken the necessary steps to clean up the website and prevent it from occurring again. 404 spam links are a pain, that can often take some time to be removed from google's index all-together.

            • A way to speed up the process is by changing the 404 status of these pages, and having it return a "410" error instead. This tells google it is a permanent non-existent page, and thus it will fall out of the index more quickly than a regular 404.
            • In the meantime, if the number of 404 errors aren't overwhelming, you could try the "remove urls" tool within search console for these pages, which will temporarily remove them from the index all together. (emphasis on temporary)
            • Marking them as fixed wouldn't be helpful, as the errors still exist, and would return to your search console not long after. (it certainly wouldn't harm your SEO, it just wouldn't be very helpful in this specific instance).

            Hope that helps.

            monicapopa 1 Reply Last reply Reply Quote 2
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • dsbud

              Site structure: Any issues with 404'd parent folders?

              Is there any issue with a 404'd parent folder in a URL? There's no links to the parent folder and a parent folder page never existed. For example say I have the following pages w/ content: /famous-dogs/lassie/
              /famous-dogs/snoopy/
              /famous-dogs/scooby-doo/ But I never (and maybe never plan to) created a general **/famous-dogs/ **page. Sitemaps.xml does not link to it, nor does any page on my site. Is there any concerns with doing this? Am I missing out on any sort of value that might pass to a parent folder?

              Intermediate & Advanced SEO | | dsbud
              0
            • SolveWebMedia

              My site shows 503 error to Google bot, but can see the site fine. Not indexing in Google. Help

              Hi, This site is not indexed on Google at all. http://www.thethreehorseshoespub.co.uk Looking into it, it seems to be giving a 503 error to the google bot. I can see the site I have checked source code Checked robots Did have a sitemap param. but removed it for testing GWMT is showing 'unreachable' if I submit a site map or fetch Any ideas on how to remove this error? Many thanks in advance

              Intermediate & Advanced SEO | | SolveWebMedia
              0
            • RickyShockley

              Repeatedly target a rolling list of kws..or is that cannibalization? Biggest Confusion in SEO Ive found

              Also suggesting a WBF topic. Ive read and researched with no luck here... would love a Moz staff reply too! Is it better to blog repeatedly on the same topic (writing multiple blogs around the topic of "content marketing" for example in hopes Google sees you as an authority on the topic over time) OR is this keyword cannibalization? Is it better to have one powerful and comprehensive page on a topic if it makes sense. Thanks!

              Intermediate & Advanced SEO | | RickyShockley
              0
            • EasyLounge

              [E-commerce] Duplicate content due to color variations (canonical/indexing)

              Hello, We currently have a lot of color variations on multiple products with almost the same content. Even with our canonicals being set, Moz's crawling tool seems to flag them as duplicate content. What we have done so far: Choosing the best-selling color variation (our "master product") Adding a rel="canonical" to every variation (with our "master product" as the canonical URL) In my opinion, it should be enough to address this issue. However, being given the fact that it's flagged as duplicate by Moz, I was wondering if there is something else we should do? Should we add a "noindex,follow" to our child products and "index,follow" to our master product? (sounds to me like such a heavy change) Thank you in advance

              Intermediate & Advanced SEO | | EasyLounge
              0
            • kimmiedawn

              Can an incorrect 301 redirect or .htaccess code cause 500 errors?

              Google Webmaster Tools is showing the following message: _Googlebot couldn't access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request.  _ Before I contact the person who manages the server and hosting (essentially asking if the error is on his end) is there a chance I could have created an issue with an incorrect 301 redirect or other code added to .htaccess incorrectly? Here is the 301 redirect code I am using in .htaccess: RewriteEngine On RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /([^/.]+/)*(index.html|default.asp)\ HTTP/ RewriteRule ^(([^/.]+/)*)(index|default) http://www.example.com/$1 [R=301,L] RewriteCond %{HTTP_HOST} !^(www.example.com)?$ [NC] RewriteRule (.*) http://www.example.com/$1 [R=301,L] Could adding the following code after that in the .htaccess potentially cause any issues? BEGIN EXPIRES <ifmodule mod_expires.c="">ExpiresActive On
              ExpiresDefault "access plus 10 days"
              ExpiresByType text/css "access plus 1 week"
              ExpiresByType text/plain "access plus 1 month"
              ExpiresByType image/gif "access plus 1 month"
              ExpiresByType image/png "access plus 1 month"
              ExpiresByType image/jpeg "access plus 1 month"
              ExpiresByType application/x-javascript "access plus 1 month"
              ExpiresByType application/javascript "access plus 1 week"
              ExpiresByType application/x-icon "access plus 1 year"</ifmodule> END EXPIRES (Edit) I'd like to add that there is a Wordpress blog on the site too at www.example.com/blog with the following code in it's .htaccess: BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
              RewriteBase /blog/
              RewriteRule ^index.php$ - [L]
              RewriteCond %{REQUEST_FILENAME} !-f
              RewriteCond %{REQUEST_FILENAME} !-d
              RewriteRule . /blog/index.php [L]</ifmodule> END WordPress Thanks

              Intermediate & Advanced SEO | | kimmiedawn
              0
            • brad-causes

              Do search engines crawl links on 404 pages?

              I'm currently in the process of redesigning my site's 404 page. I know there's all sorts of best practices from UX standpoint but what about search engines? Since these pages are roadblocks in the crawl process, I was wondering if there's a way to help the search engine continue its crawl. Does putting links to "recent posts" or something along those lines allow the bot to continue on its way or does the crawl stop at that point because the 404 HTTP status code is thrown in the header response?

              Intermediate & Advanced SEO | | brad-causes
              0
            • Rubix

              Do you add 404 page into robot file or just add no index tag?

              Hi, got different opinion on this so i wanted to double check with your comment is. We've got /404.html page and I was wondering if you would add this page to robot text so it wouldn't be indexed or would you just add no index tag? What would be the best approach? Thanks!

              Intermediate & Advanced SEO | | Rubix
              0
            • nicole.healthline

              Is 404'ing a page enough to remove it from Google's index?

              We set some pages to 404 status about 7 months ago, but they are still showing in Google's index (as 404's). Is there anything else I need to do to remove these?

              Intermediate & Advanced SEO | | nicole.healthline
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.