Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz Local: Does cancelling change information in business listings?
-
I was reading the FAQ on Moz Local and would like clarification about this question/answer:
What happens to my listings on the sites in your network if I cancel my Moz Local subscription?
Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images.
Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription.
So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local?
Please let me know. Thanks!
-
Hey Dandelion!
We do send a signal to our partners when a listing is cancelled, but that message is effectively just saying "this listing is no longer being managed by Moz". From that point, each aggregator has a different way that they treat that and respond. Most aggregators just metaphorically shrug their shoulders, dissociate our service with the listing in their database and move on, but a couple (namely, Acxiom and Localeze) elect to revert the listing back to its previous form.
I can totally see how the result could feel like a malicious action from our side, but I assure you that we're taking the most mild action possible with each of out partners to simply relinquish ownership of that listing.
I hope this helps to provide some color to the way those relationships work! Let me know if you have any further questions!
-
Sounds like it is what Moz does, not what Localeze and Acxiom do. It seems like the only way they would know to change it back is because Moz tells them to revert.
-
Yep, that's a correct interpretation of what Localeze and Acxiom do when you cancel your Moz Local listing!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Google My Business and Virtual Offices
Moz support suggests that the community may be able to answer this question, and I would appreciate the help. I own a coworking space that offers virtual office services. Based on my reading of Google's guidelines, A virtual office doesn't qualify for a GMB listing. However, multiple virtual office sites are offering GMB PIN codes if the member signs up for 6 months of service. The claim is that Google will see the address as "stable" after 6 months. The only possible reference I can find for this is 6 months for SEO results. Google expressly states, "virtual offices are not eligible for a business profile." Thanks for any feedback
Moz Local | | Acrowe1 -
Should I use Moz Local?
I have put the time in to review all our business listings and updated it individually. Are there more advantages in using Moz Local besides the convenience? For those that use it, what else have you found to be beneficial? Would love to hear your thoughts. Thanks,
Moz Local | | Eric_S
Eric2 -
Changing Phone Number for all of my Listings
Local Listings - We need to change the phone number. We made a new Facebook but the old one keeps syncing so I need to know how long before we can have the new phone number showing up on all of our other listings
Moz Local | | chroma_marketing0 -
I just submitted a Local listing. How long does it take to propagate?
I'm a newbie for Local but I want to learn it well. How soon will the data be propagated so I can see if there are inconsistencies or duplicates. Thanks!
Moz Local | | joncombridges0 -
Moz Local - Multiple locations - How to Add another Location
Hello, Im so new to Moz Local and currently I have 2 of my clients using the service. I'm trying to add a second location for one of my client. Can anyone give me insight...step by step on How to do this? Please take a look at the screenshot. Also I believe it shows the second location as a duplicate? Best Practice on how to approach this? Regards, Benny BfvGgGA.jpg
Moz Local | | bennybellagio2 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | | LMcLaughlin0 -
How long does it take for the MOZ Local to update?
Hello, I use MOZ local to keep track of major citations for 30+ clients. Sometimes, it happens that I would be working on a new company, which does not have any significant number of active citations. And MOZ local does not seem to update very often, when I have already created citations for that particular new company. Can anyone update me about, what is the normal timeline for the MOZ Local to update new citations? I am using this URL to keep track of my company citation ranks: moz.com/local/search. Thank you in advance.
Moz Local | | ArthurRadtke0 -
How do I correct my axiom.com directory listing?
Does anyone know how I can correct my axiom.com directory listing? I do pay for Moz Local Listings, however, this one refused to updater per my CVS file used by Moz. Is there a way to do so without paying axiom as well? The provided website URL fails to display and the city is incorrect on axiom.com's directory. It is correct in the Moz file submitted.
Moz Local | | jessential0