Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Check yours now
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Listings
    5. HELP! Google Local dropped!

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    HELP! Google Local dropped!

    Local Listings
    4
    17
    4393
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • CalicoKitty2000
      CalicoKitty2000 Subscriber last edited by

      I noticed that my Google Local page does not show in any search results anymore.  Looking at Moz Local, it appears that I had 250 views on August 30th and 0 after that.  It just dropped overnight.  I looked at Google My Business and I noticed that I had a duplicate listing (no idea where it came from).  It wasn't verified though.  I deleted that.  I also noticed that my address has been changed to Drive instead Dr.  I was very careful in making it the same everywhere, but it changed without me changing it.  Perhaps someone so kindly "suggested an edit" and I didn't see that happen.

      Anyone have any ideas.  My organic search ranking is still strong.  #3 for most search terms.  And we have a very strong Google Local reviews.  I mean, it even shows business that have been permanently closed over me!!!  And we have photos, great reviews, and regularly post to Google+.

      I seriously need some help.  I am a small business owner that does all of my own SEO because I can't afford a good SEO. 😞

      1 Reply Last reply Reply Quote 0
      • fatetmpwcosl
        fatetmpwcosl Banned last edited by

        Google drops the top trend site from their SERP. My blog also affected by it.

        1 Reply Last reply Reply Quote 0
        • MiriamEllis
          MiriamEllis Subject Expert last edited by

          Cross posting just to be sure CalicoKitty sees ... I think the filter may have changed. Check out: https://moz.com/community/q/community-discussion-did-your-google-listing-suddenly-disappear#reply_350579

          1 Reply Last reply Reply Quote 0
          • CalicoKitty2000
            CalicoKitty2000 Subscriber @MiriamEllis last edited by

            The official address of the restaurant, store, and marina is 505 Glen Cheek Dr. However, if you plug 500 Glen Cheek Dr into a GPS or Google Maps, it takes you to about the same place. The dropped pin actually looks like it is in the water a little.  I don't think anyone else is officially using this address. Although, some of the other charters do what we do.  Eventually, they could end up changing just because they notice that we did.

            I have the same feeling you do... I feel like I should wait.  Plus, if I made an address change, it would be a ton of work.  And I would never be able to truly change all of the citations.

            1 Reply Last reply Reply Quote 0
            • MiriamEllis
              MiriamEllis Subject Expert last edited by

              Hey Again CalicoKitty 🙂

              I started a discussion thread on the new filter here: https://moz.com/community/q/community-discussion-did-your-google-listing-suddenly-disappear

              This issue is important enough to bring to the community's attention, I think, as so many businesses are being affected. You might want to keep an eye on that, and contribute anything else you notice. I'm hoping our community will pitch in with what they are seeing, too!

              1 Reply Last reply Reply Quote 1
              • MiriamEllis
                MiriamEllis Subject Expert last edited by

                Hey CalicoKitty!

                I totally get how bizarre and stressful this is. Can you provide a bit more detail regarding what the 505 vs. the 500 address is in relationship to your business? I would be inclined to actually sit tight on this for a couple of weeks to see if the behavior stops. It strikes me as totally untenable that Google would show only 1 doctor at a large medical practice, etc. Please, do explain to me about the 2 addresses you have and whether any other business is sharing the alternate address.

                CalicoKitty2000 1 Reply Last reply Reply Quote 0
                • CalicoKitty2000
                  CalicoKitty2000 Subscriber last edited by

                  Ugh!!!  It really is that.  I did a lot of searches and each time a different fishing charter comes up for 505 Glen Cheek Dr.  This is so aggravating.  Our marina has the most hard core competitors... actually the best fishing charters there are in the area. Plus, there is a party boat at that address and since they are so large, they can afford a good SEO. The other marinas don't have as much competitiveness, so Google really isn't showing "the best" results to their searchers.  How do we get this feedback to Google?  This is clearly a BAD idea!  There are so many businesses that share a building or strip... this really is unfair to any business that shares an address. This is our family business and how we feed our family and our captain's families. These changes really stress me out.  😞

                  1 Reply Last reply Reply Quote 0
                  • CalicoKitty2000
                    CalicoKitty2000 Subscriber @MiriamEllis last edited by

                    Miriam,

                    It really looks like Google is only picking ONE person from each address to display.  This makes me wonder if I should take the painstaking task of changing my address slightly.  For instance, people can still find me if they type in 500 Glen Cheek Drive versus 505 Glen Cheek Drive.  Since we don't receive mail at the marine (our office is at home), then I only need it for driving directions.  Of course, I can only change the ones I created. There are no doubt a ton of citations that I didn't create with my address on them.  So then that might be worse because then Google will see 2 addresses. What do you think?

                    Thank you,

                    Amber

                    1 Reply Last reply Reply Quote 0
                    • CalicoKitty2000
                      CalicoKitty2000 Subscriber @MiriamEllis last edited by

                      1.  Yes, my address is Cape Canaveral, but we are located at Port Canaveral.  So, that does get confusing.  And even more, there are multiple private charter boat companies, including a larger head boat, a restaurant, marina, and marina store all at the same address.

                      2. YES, I read the entire article!! Thank you!  I saw examples of EXACTLY what is happening to me!  Thank you for that link.

                      3. I did look in the console and my web master tools to see if any actions had been taken against me.  I didn't see anything.  And when I called GMB, he said my account was not suspended.  He just kept giving me the "you need to optimize your site" speech.  He kept iterating for me to refrain from editing and to only add photos and review responses.  I think Moz local edited my listing in July and I edited it after I saw the drop.

                      4. I don't know how to see my edit history.  But, he told me it was edited in July and again in Sept and kept telling me that was way too frequent.  Conversely, in the video he sent me, Google says to "keep your information up to date".

                      5. I will post in that forum and see what happens.  Good idea, thank you!


                      Okay... I did what you said and zoomed in and back out.  I did find myself, so that is good news. Now, I just need to figure out how to reach the top again.  I also noticed on my phone that if I click the filter at the top for "top rated" then I pop back up to the top.  I haven't seen these options before, so maybe they are new. It does seem like there is A LOT of flux going on here.

                      Thank you for all of your help and keeping up with me!

                      1 Reply Last reply Reply Quote 0
                      • MiriamEllis
                        MiriamEllis Subject Expert last edited by

                        Newsflash on this. Thanks to the good folks over at the Local Search Forum, we have insight on this, Calico. Look up 'fishing charters cape canaveral' and then click on the map. In Google Maps, zoom in on the results and you'll see your listing reappear in the local finder. I was able to find you doing this.

                        Joy Hawkins is offering these thoughts:

                        1. I believe Google is A/B testing at the moment which explains the crazy fluctuation we're still seeing daily on trackers like Algoroo

                        2. I believe the criteria for the local search results filter has changed and is now filtering businesses in the same category in the same building. I have a client in NYC who is popping in and out of the 3-pack and every time he disappears, the guy in his building who offers the same service appears and vice versa.

                        I'm a member at that forum and am going to link to our example of your business here, to add to the examples Local SEOs are looking at to try to establish a pattern. This is not a solution, yet, but we are at least on the right track now. Highly recommend you read the whole thread over there and look at the examples of other businesses experiencing this. Hang in there!

                        CalicoKitty2000 2 Replies Last reply Reply Quote 0
                        • MiriamEllis
                          MiriamEllis Subject Expert last edited by

                          ****Heads-up CalicoKtity - feel free to skip this response and look at my next one. I've figured out what happened to your listing!

                          Ah, okay, thank you for clarifying that. Some more questions/observations. Please note, I'm just reeling these off as I look:

                          1. From what I can see, your business is outside of the official boundaries of Cape Canaveral. Here's how Google outlines Cape Canaveral:

                          https://www.google.com/maps/place/Cape+Canaveral,+FL+32920/@28.3882309,-80.6241774,14z/data=!3m1!4b1!4m5!3m4!1s0x88e0a5ab39504c9b:0xbb0bb0f57a55d19e!8m2!3d28.3922182!4d-80.6077132

                          vs. your location which appears to be associated with Port Canaveral:

                          https://www.google.com/maps/place/Sea+Leveler+Sport+Fishing+Charters/@28.4086071,-80.6143363,15z/data=!4m5!3m4!1s0x0:0xb376f8aa9ed43c09!8m2!3d28.4086071!4d-80.6143363

                          Is your official USPS address Cape or Port Canaveral? I am asking, because I see that the website and the GMB listing both list you as being in Cape Canaveral, but for whatever reason, your map marker is outside of Google's designation of that city's borders. Can you let us know what the scenario is with the address, please?

                          1. As I mentioned earlier, there was a local pack shakeup, and some spam seems to have reemerged in some packs. So, it could be that this is impacting you. Did you read the articles I had shared?

                          2. Hmm, yeah, I'm concerned about what you're experiencing, looking at what is ranking. Your competitors for the search 'fishing charter cape canaveral' are all located along that strip of shoreline that I guess is Port Canaveral, so if this is the cluster/centroid Google associates with this search, you SHOULD be ranking amongst these competitors. Have you received any notifications from Google, have you seen anything notifications in Google Search Console, or anything like that? I'm guessing not, but just checking. You are definitely absent from the local finder results, as far as I can see, and I believe there is genuine cause for concern about this.

                          3. The advice you got from the Google rep sounds totally useless to me. There reps sometimes give really poor answers Please, look at your edit history in your Google My Business dashboard (https://support.google.com/business/answer/3480441?hl=en) to see if you see any edits there. Let me know exactly what you see.

                          4. As the Google rep was so unhelpful, I highly recommend post in Google's Forum (https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB#) in hopes that a TC will be able to take an internal look at what happened. I understand, your business is on the line here, so I'm making this suggestion that you plead for help there.

                          Feel free to keep coming back here with what you learn. This is pretty mysterious and I know how important it is to your business to figure out what happened.

                          1 Reply Last reply Reply Quote 0
                          • CalicoKitty2000
                            CalicoKitty2000 Subscriber @MiriamEllis last edited by

                            When I search for my business name, it shows the Google my Business knowledge panel on the right hand side.  It has my name in big letters.  Under that, it has my reviews.  Then under that it says in gray letters "Fishing Charter in Port Canaveral, Florida"

                            1 Reply Last reply Reply Quote 0
                            • MiriamEllis
                              MiriamEllis Subject Expert last edited by

                              Hi There,

                              Can you please clarify what you mean by this:

                              On my knowledge panel, it says "Fishing Charter in Port Canaveral, Florida"

                              Are you saying you created a Google My Business listing with that as the business title, instead of your legal business name?

                              CalicoKitty2000 1 Reply Last reply Reply Quote 0
                              • CalicoKitty2000
                                CalicoKitty2000 Subscriber @MiriamEllis last edited by

                                Hi Miriam,

                                Thank you for taking a look.  My issue is not resolved.  😞  I used to appear in the top 3 for nearly every search term.  So for instance, on my knowledge panel, it says "Fishing Charter in Port Canaveral, Florida".  But, if I type that in a search bar, my business is not listed in any of the map results.  (But I still rank #3 on the organic search results).  I have more reviews than most everyone else.  And a 4.9 rating.  And there are business that are closed down showing.  And businesses that seem to have never claimed their listing showing.  I'm just not understanding why I am not.

                                I called Google My Business and they were not really any help at all.  He kept telling me that I made a recent edit and that makes popularity go down.  I told him that I dropped out of the results and had edited after the drop.  There was another unverified business listing there.  It was listed as an AdWords account.  So, we got rid of that.

                                Another thing... if I look at the Google Maps analytics, I am still getting views.  I'm just not sure how I am still getting views when I can't even find myself on maps using a variety of search terms.  Is there any way to see what search terms are used for maps?

                                1 Reply Last reply Reply Quote 0
                                • MiriamEllis
                                  MiriamEllis Subject Expert last edited by

                                  Hey There!

                                  Sorry to hear about this. First, I do want to be sure to mention that there has been a shakeup in the packs in the past week. Please see:

                                  http://www.localsearchforum.com/google-local-important/42891-lot-movement-3-pack-local-finder.html

                                  and

                                  http://searchengineland.com/google-filtering-business-local-search-results-258044

                                  I'm looking up 'Sea Leveler Cape Canaveral' in Google right now, and do see a Knowledge Panel for your business, so that's good news, and see this GMB listing:

                                  https://www.google.com/maps/place/Sea+Leveler+Sport+Fishing+Charters/@28.4086071,-80.6143363,15z/data=!4m5!3m4!1s0x0:0xb376f8aa9ed43c09!8m2!3d28.4086071!4d-80.6143363

                                  So, I see no signs that your listing has actually be suspended. Please let me know, did you see your issue resolve? Are you able to see the above listing okay?

                                  CalicoKitty2000 1 Reply Last reply Reply Quote 1
                                  • CalicoKitty2000
                                    CalicoKitty2000 Subscriber last edited by

                                    My website is www.sealeveler.com and the name is Sea Leveler Sport Fishing Charters. I have been getting these recorded calls saying my business is not verified from "Google" for a long time now. I always just hung up. I know it wasn't Google because they say they don't do automated calls. But, I guess somehow there was a duplicate listing for some time now. I have no idea how it got there.

                                    1 Reply Last reply Reply Quote 0
                                    • melaniedsg
                                      melaniedsg last edited by

                                      Hi Calico,

                                      You might need to provide some additional information on the website and business you're referring to and what country you are operating in, so people can take a deeper look.

                                      Thanks,

                                      Ben

                                      1 Reply Last reply Reply Quote 0
                                      • 1 / 1
                                      • First post
                                        Last post

                                      Got a burning SEO question?

                                      Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                                      Start my free trial


                                      Browse Questions

                                      Explore more categories

                                      • Moz Tools

                                        Chat with the community about the Moz tools.

                                      • SEO Tactics

                                        Discuss the SEO process with fellow marketers

                                      • Community

                                        Discuss industry events, jobs, and news!

                                      • Digital Marketing

                                        Chat about tactics outside of SEO

                                      • Research & Trends

                                        Dive into research and trends in the search industry.

                                      • Support

                                        Connect on product support and feature requests.

                                      • See all categories

                                      Related Questions

                                      • Sociable_Bistro

                                        How to Have Multiple Listings appear on Google maps

                                        Hi my client has two locations for his restaurants: Me Gusta Tacos He wants to have both his locations show up in the map pack, which they currently do when you type in Restaurants, Dinner, food near me etc... However, when you google Me Gusta Tacos the Google listing shows up on the right for one of his locations, but there isn't a Map Pack for his two locations. I wasn't sure if a map pack only shows up when there are 3 or more locations, for instance, a chipotle which I added an image below to compare too. HGOgln5 Jgdoi4Y

                                        Local Listings | | Sociable_Bistro
                                        0
                                      • DigitalMarketingSEO

                                        Is Local Search Data Included in Google Search Console?

                                        Is local search data Included in Google Search Console? Or is it only in Google My Business? I'm having a hard time distinguishing what exactly is included in Google Search Console's reporting.

                                        Local Listings | | DigitalMarketingSEO
                                        1
                                      • Flock.Media

                                        Why would a website link disappear from a Google Place listing?

                                        Hi, a local non-profit recently re-branded their name from MacDonald Center to Maybelle Center. When they updated their business information their website link disappeared. They've updated from within and dashboard to no avail. We've requested edits/updates via Google Map maker but it says Denied. Here's a URL for the SERP result. Note the button for "website" would normally appear by the button for "directions" https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=maybelle center portland&oq=maybelle center portland&aqs=chrome..69i57j69i59j69i61.4316j0j7 Can someone please explain why this is happening and how we can fix it? They are a great community organization who's about to receive some media coverage and we'd really appreciate it if users hearing about the group be able to easily access their new website. They are aware of their duplicate listings but, typical of non-profits, have limited time and funds so are prioritizing to address more urgent issues first. However, I don't believe duplicate listings would cause such an issue but please let me know if I'm wrong here

                                        Local Listings | | Flock.Media
                                        0
                                      • bpurdue

                                        "Duplicate" on Google Local - Attorney and Business Listing

                                        For our law firm, we have a Google Local listing for the firm (Riddell Law LLC).  Google also created a local listing for one of the attorneys (Riddell) (we didn't create it, but are in the process of verifying it).  Both listings are at the same address.  Moz Local says these are "duplicates" - is that true?  Would Google penalize us for this?  I am not sure how to fix it - both the individual attorney and the business are in fact at the same address. If anyone has any advice I would greatly appreciate it!  Thank you!!

                                        Local Listings | | bpurdue
                                        0
                                      • AJFanter

                                        My Evernote Notes showing up on Google Search page ?

                                        I may just be living under a rock here in Reno, but tonight while doing a search (on desktop) for a  phone number of a restaurant in Tahoe, Google  served me a bunch of my Evernote notes along with my SERPS After the initial "WTFriday" moment, I realized that there was an  "Evernote" bar above a series of images of what Google must think are related notes --- for example in a few weeks I am planning to take friends to Bliss & Rubicon - and I had saved the map in Evernote. Next to the map image were two notes related to  daughters upcoming swim meet in South Tahoe. I did a similar search and this time a listing for hours at a local pool (near Tahoe) and two other documents came up. Since I live in Reno I thought it was odd to get all those Tahoe activities - but the fact that my Evernote on "Tahoe" things was there caught me off guard. The results were locate on the right hand where local business maps usually are -- the map and business info about the restaurant I was looking for appeared below that. ... while the left hand column features traditionals SERPs.  . I am just trying to find out if I am late to the party on this  ... or if serving data saved in my Evernote files is new... If anyone else has seen this, let me know. I could just be late to this. ...

                                        Local Listings | | AJFanter
                                        0
                                      • PeteC12

                                        Should my website link to my google business listing given that I already link from google business to my website ?

                                        I have a website with individual Location Landing Pages for each of my Depots.  I also have individual Google Local Business Listings for each of my depots. Should I have a link from my Website Location Landing Pages to the associated Google local Business listings or not ?... Given that I already have a link on my Google Business listing to the relevant Location Page on my website. I wasn't sure whether linking both ways would be more beneficial thus enforcing things better or whether it's not needed to link both ways . thanks Pete

                                        Local Listings | | PeteC12
                                        0
                                      • ColeLusby

                                        Does anyone use Moz Local + Yext? How valuable is this for local businesses?

                                        For brands that have a budget to pay $600 / year for valuable backlink directories, would you recommend Moz Local + Yext? I would like to hear some feedback on marketers that use Yext. Thanks,
                                        Cole

                                        Local Listings | | ColeLusby
                                        0
                                      • cschwartzel

                                        PO Box for a Local Client

                                        I have a local client who is adamant about not publishing their address anywhere online. They are a local (regional) company, and work out of their home. I advised that PO boxes do not fill within "accurate guidelines" for Google Places (and moving forward any citation building is going to be tough). Any way to get around this besides buying a generic mailbox that isn't a PO Box? They feel putting their home address anywhere leaves them vulnerable to people showing up at their home, and considering the industry they are in, it is possible this could lead to negative confrontations and I understand their concern. Any ideas for me?

                                        Local Listings | | cschwartzel
                                        0

                                      Get started with Moz Pro!

                                      Unlock the power of advanced SEO tools and data-driven insights.

                                      Start my free trial
                                      Products
                                      • Moz Pro
                                      • Moz Local
                                      • Moz API
                                      • Moz Data
                                      • STAT
                                      • Product Updates
                                      Moz Solutions
                                      • SMB Solutions
                                      • Agency Solutions
                                      • Enterprise Solutions
                                      Free SEO Tools
                                      • Domain Authority Checker
                                      • Link Explorer
                                      • Keyword Explorer
                                      • Competitive Research
                                      • Brand Authority Checker
                                      • MozBar Extension
                                      • MozCast
                                      Resources
                                      • Blog
                                      • SEO Learning Center
                                      • Help Hub
                                      • Beginner's Guide to SEO
                                      • How-to Guides
                                      • Moz Academy
                                      • API Docs
                                      About Moz
                                      • About
                                      • Team
                                      • Careers
                                      • Contact
                                      Why Moz
                                      • Case Studies
                                      • Testimonials
                                      Get Involved
                                      • Become an Affiliate
                                      • MozCon
                                      • Webinars
                                      • Practical Marketer Series
                                      • MozPod
                                      Connect with us

                                      Contact the Help team

                                      Join our newsletter
                                      Moz logo
                                      © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                      • Accessibility
                                      • Terms of Use
                                      • Privacy

                                      Looks like your connection to Moz was lost, please wait while we try to reconnect.