Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Dramatic drop in SEO rankings after recovering from hacking
-
A few months ago my client's website was hacked which created over 20,000+ spammy links on the site. I dealt with removing the malware and got google to remove the malware warning shortly within a week of the hacking. Then started the long process to do 301 redirects and disavowing links under Webmaster tools over these few months. The hacking only caused a slight drop in rankings at the time.
Now just as of last week the site had a dramatic drop in rankings. When doing a keyword search I noticed the homepage doesn't even get listed on Google Maps and for Google Search instead the inner pages like the Contact Us page show up instead of the homepage. Does anyone have any insight to the sudden drop happening now and why the inner pages are ranking higher than the homepage now?
-
OK, so if your homepage is completely deindexed, then there has to be a technical issue or a manual penalty. I'd say that a technical issue is much more likely.
To look for a manual penalty, go to Google Search Console --> Search Traffic --> Manual Actions.
If there is nothing there, then I'm happy to take a quick look if you want to PM me the url or better yet, send me an email at marie at marie haynes dot com.
-
Your right. I don't feel it's an error with redirects and disavowed links since the homepage is accessible nor is it being blocked by robots.txt. or not being indexed.
Besides minor website content updates none of which was done to the homepage the only change that has been done is that I disabled and removed several unused plugins that are no longer being utilized on the website.
Doing a site:yoursite.com search does not list the homepage. Only the inner pages.
-
It's hard to say without knowing the URL, but my guess is that this drop is not because of the hacking unless somehow you made some errors in instituting redirects or disavowed some good links. Still, it would be a bit odd for you to only be noticing the drop now.
Although Google's always changing the algorithm, there have been some relatively big changes this week that have caused a number of sites to drop. We don't really have specifics to chase, but in most cases now when an algo change causes a drop it's due to on-site quality.
With that said, if your homepage dropped out of Google maps as well as organic search there may be a technical issue with your site. Make absolutely sure that it hasn't been noindexed or blocked by robots.txt. Also, have you added any new plugins or tools to the site? Sometimes those can accidentally noindex a page.
If you do a site:yoursite.com search, does the home page appear anywhere?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Ranking drop after sub domain to sub directory migration. Usual?
Hi all, We had our help articles on sub-domain help.website.com. Then we moved it to sub directory website.com/help/. We expected ranking improvement of website.com as there is a wide saying of benefiting from sub domain to sub directory migration. We have noticed that ranking improvement of new sub directory pages (website.com/help/) but not for any main website pages (website.com). I presume that link juice from main website has benefited new sub directory pages but main website lost ranking due to the page rank dilution. Do you agree? Any ideas? Thanks
Algorithm Updates | | vtmoz0 -
More pages or less pages for best SEO practices?
Hi all, I would like to know the community's opinion on this. A website with more pages or less pages will rank better? Websites with more pages have an advantage of more landing pages for targeted keywords. Less pages will have advantage of holding up page rank with limited pages which might impact in better ranking of pages. I know this is highly dependent. I mean to get answers for an ideal website. Thanks,
Algorithm Updates | | vtmoz1 -
W3C Validation: How Important is This to Ranking
Hi, I'm currently working with a developer who is trying to tell me that validation errors and warnings are of little to no importance in a website's SERP. In the past, whenever I've had a site that was experiencing problems ranking for a keyword terms, this was one of the first places we'd look. Is this still a relatively important component in getting a site to rank?
Algorithm Updates | | maxcarnage2 -
Will Parked Domain hurt My SEO as Duplicate Content?
Hello, I have one website (Migration Lawyers) and I have an extra 8 domains Parked so they are basically cloning the content of the site. so if the main site is: migrationlawyers.co.za and I have an addon domain migration-lawyers.com is that good or bad? is there a proper way to redirect the sites, will redirecting (301) subdomains be more effective? Thanks for your Input 🙂 0i8VXqr.png
Algorithm Updates | | thealika0 -
Does the use of an underscore in filenames adversely affect SEO
We have had a page which until recently was ranked first or second by Google UK and also worldwide for the term "Snowbee". It is now no longer in the top 50. I ran a page optimization report on the url and had a very good score. The only criticism was that I had used an atypical character in the url. The only unusual character was an underscore "_" We use the underscore in most file names without apparent problems with search engines. In fact they are automatically created in html files by our ecommerce software, and other pages do not seem to have been so adversely affected. Should we discontinue this practice? It will be difficult but I'm sure we can overcome this if this is the reason why Google has marked us down. I attach images of the SEO Report pages 8fDPi.jpg AdLIn.jpg
Algorithm Updates | | FFTCOUK0 -
Correlation of Rankings with Personal Pronouns?
Has there been any tests or studies that associate writing in the first person or using "emotional" feeling phrases to higher rankings. More specifically to a blog structure. I'm trying a blog option with a local telecommunications company, however I'm having flashbacks of writing those 5 paragraph essays when taking the SATs. The owner decided he should take on the responsibility and it's like he just can't bring himself to write from a personal perspective. He's a bit stuck in the "professional" mindset and worried about appearing unprofessional. I empathize with his perspective, but I know it's not going to work..or maybe it will? it's just not going to be interesting to readers, but perhaps google will appreciate the fresh content. I don't think letting an employee takeover will be an option as he's very protective of the company's image. So would you ditch the blog? or continue with the dull posts?
Algorithm Updates | | squareplug0 -
Decline in traffic but no change in rankings
I'm comparing our best search traffic month in 2011 (March) with our current traffic (April)and have seen significant declines in traffic, despite no change in our rankings or even improved rankings for the same terms. Trying to sort out an explanation. We have been a white-hat SEO site since our inception over 10 years ago. Our SEO consultant doesn't think we've been affected by any algo changes, at least not to any significant degree. My only explanation for this possibly anomaly is: decrease in the use of the KW terms in search over time (how to determine?) generalized increase in PPC instead of organic search driving traffic possibility that Adv Web Rankings is no longer accurately collecting SERP rankings Does anyone have any other thoughts or considerations that might explain the decline in traffic, despite maintenance or improvement in rankings? Thanks.
Algorithm Updates | | ahw0 -
Is there a way to pull historical rankings for a keyword?
I have someone who's come to me and said that they have lost all of their organic keyword rankings. They did launch a site redesign a few months back so that could be a reason as to why. But after looking at the site, link profile, etc. It doesn't look like they could have been ranking for the terms they say they were. They have never implemented any SEO on their sites btw. I did not build this site and have not done any SEO, they are coming to me to solve the problem. I did notice in SEM rush that a couple months ago they were ranking organically for more terms (20 in July vs. 5 now), so they did lose some. Is there any way to see what terms they WERE ranking for?
Algorithm Updates | | MichaelWeisbaum0
