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My website is penalized from google with no message in GWT.
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On 26 of October 2018 My website have around 1 million pages indexed on google. but after hour when I checked my website was banned from google and all pages were removed. I checked my GWT and I did not receive any message. Can any one tell me what are the possible reasons and how can I recover my website? My website link is https://www.whoseno.com
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Would you be able to send me a dm with a copy of that email? I'm interested in larger sized automatic sites and trying to figure out where the limit is (and how yours isn't allowed when others are)
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Thank you for your responses. I just received email from google after 3 days with the reason. They are saying you website is generating automatic content.
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This is a really fascinating question. It's highly irregular for Google to de-list a site with absolutely no reason given. Even if it's something really bad like serving malware to Google's users, you usually get a hacked content notification
Your assertion that your site has been de-listed by Google due to data you are seeing in various analytics packages is backed up by Google's front-end:
- https://www.google.co.uk/search?q=site%3Awhoseno.com
- https://www.google.com/search?q=site%3Awhoseno.com
- https://www.google.fr/search?q=site%3Awhoseno.com
- https://www.google.bg/search?q=site%3Awhoseno.com
I can't find any pages from your site in Google US, UK, France or Bulgaria. Whatever has happened they seem to have gone fairly thermonuclear!
I performed a 25% crawl of your site using Screaming Frog (rendering / JS enabled), using Google's user agent (Googlebot). Some pages returned an error 404:
- https://www.whoseno.com/number-information
- https://www.whoseno.com/whose-number-is-this
- https://www.whoseno.com/track-location
- https://www.whoseno.com/get-mobile-number-details
- https://www.whoseno.com/phone-number-details
- https://www.whoseno.com/get-complete-details-of-your-ex
- https://www.whoseno.com/track-any-mobile-number
- https://www.whoseno.com/wrong-number
- https://www.whoseno.com/whose-number-is-this-calling-me
- https://www.whoseno.com/phone-number-search
- https://www.whoseno.com/recent-lookups-on-whoseno
- https://www.whoseno.com/get-details-of-any-mobile
- https://www.whoseno.com/get-details-of-any-phone-number-for-free
- https://www.whoseno.com/trace-location-on-map
- https://www.whoseno.com/reverse-directory
- https://www.whoseno.com/track-location-by-phone-number
- https://www.whoseno.com/reverse-phone-lookup
- https://www.whoseno.com/phone-number-lookup
- https://www.whoseno.com/reverse-phone-lookup-service
Although this seems like quite a few broken pages, there were many more which were rendering properly. This just looks like the kind of stuff which Google would flag as crawl errors, rather than taking a site down in its entirety when the majority of pages return 200 (OK).
Some of the URLs like, getting "complete details about your ex" Google may frown upon. People shouldn't really be able to go on a site and get complete details for their ex-partner as that promotes stalking (something which Google is firmly against, and which most first-world governments are moving to take more and more action on). Even if the name of the page is misleading and it doesn't (when working) really supply that functionality, that then makes it a spam page instead (as it looks to satisfy unscrupulous users looking for such information and then fails to deliver).
Out of the pages which are returning 200 (OK), most of them are individual phone number pages. An example might be this page: https://www.whoseno.com/US/2014623561 - the number has been publicly logged as spam. With the advent of GDPR legislation, if you are logging phone numbers and publicly keeping a database of them (without the permission of the phone number's owner) then you may be in breach of new European GDPR legislation (read about it here).
Google wants to continue operating in Europe, so whilst they may be an American company GDPR does heavily impact Google. They want to comply with GDPR
I checked the technical indexation of your pages, there don't seem to be any huge red flags.
- Robots.txt isn't blocking critical pages and resources
- Nor is the Meta no-index tag
- Canonical tags don't seems to be de-indexing real pages and pointing Google to broken ones
- Google's user-agent seems to be able to access most pages properly
I decided to search for your site on Bing to see if they had also de-indexed you:
Bing still holds pages and records of your domain.
One of the results really interested me. There's a Twitter profile listed on those search results, the SERP snippet reads like this:
"Hussɑin Aвduℓℓɑtif (@whoseno) | Twitter
The latest Tweets from Hussɑin Aвduℓℓɑtif (@whoseno_)"_
The Twitter profile has been suspended. This may or may not be your Twitter profile. If it's not your Twitter profile, your digital identity may have accidentally been combined with this person's who may or may not have Twitter ToS or state-level action against them
You need to go to Google's Webmaster support forum here and ask them what the deal is.
It's unlikely to be Penguin / link related and I don't think it's tech related either. It could be GDPR concerns, pollution of your digital identity - combined with a 3rd party who has state-level action against them, or it could be a basic 'Google glitch'
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Ok, this one may be interesting, if it's none of these options below I'd love to take a deeper look, send me a dm on twitter: https://twitter.com/thomasharvey_me
So, I see that you're on Cloudflare, are you still being crawled by Google?
Have you looked in the old search console? Have you or anyone you work with done anything in the "remove urls" section?
Have you seen any change in crawl stats recently?
Any recent changes to the site that may have caused this?
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