Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Home Page Disappears From Google - But Rest of Site Still Ranked
-
As title suggests we are running into a serious issue of the home page disapearing from Google search results whilst the rest of the site still remains. We search for it naturally cannot find a trace, then use a "site:" command in Google and still the home page does not come up.
We go into web masters and inspect the home page and even Google states that the page is indexable. We then run the "Request Indexing" and the site comes back on Google.
This is having a damaging affect and we would like to understand why this issue is happening. Please note this is not happening on just one of our sites but has happened to three which are all located on the same server.
One of our brand which has the issue is: www.henweekends.co.uk
-
The issue is now being reported as fixed, with a response from Google’s John Mueller saying it was a technical issue their end. https://searchengineland.com/google-de-indexing-issue-now-fixed-result-of-technical-issues-315058
-
Myself and a friend (who is a competitor) both had the same problem. Doing a URL Inspection in Google Search Console - specifically the Test Live URL thing - fixed it immediately.
-
I've gone through my logs and the last time this happened to a different brand website was on the 15th of February. If people want to cross reference this date with anything.
Then before that, the dates are not clear on my end but it was around November/ December last year.
-
From what I've read, it seems to be an issue at Google's end, not something the site owners have done and therefore not something you can fix your end.
That said, interestingly, yours is the first case with reports of the exact same issue occurring multiple times over a timescale of months, most are reporting hours.
Not that that helps I'm afraid.
-
Aye we pretty much established what that article spoke about well before it came about.
The real annoyance is that it's not the first time and has happened several times over the last 6 months and we have no idea how to track when it's happened other than visually checking ourselves.
I'm trying to understand why this is happening and how to better solve this issue, as at the moment no one has provided a solid theory to which we can adjust our efforts towards.
-
It looks like you're not the only one: https://www.seroundtable.com/google-dropping-pages-out-of-the-search-index-27369.html
No response from Google yet.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Brand name not ranking in Google
Hi Moz'ers, Could you help me with something I cannot seem to figure out by myself. In June 2017 my company started a rebranding campaign. We've changed our brand name and launched a new website: https://spotler.com. Everything is going fine, but if you Google our brand name "Spotler" our website doesn't show up. How can it be? Our domain authority is 38. It would be wonderful if you could help me. Let me know if you need more information. Best, Simone
Intermediate & Advanced SEO | Nov 13, 2017, 8:19 AM | Spotler0 -
Ranking 1st for a keyword - but when 's' is added to the end we are ranking on the second page
Hi everyone - hope you are well. I can't get my head around why we are ranking 1st for a specific keyword, but then when 's' is added to the end of the keyword - we are ranking on the second page. What could be the cause of this? I thought that Google would class both of the keywords the same, in this case, let's say the keyword was 'button'. We would be ranking 1st for 'button', but 'buttons' we are ranking on the second page. Any ideas? - I appreciate every comment.
Intermediate & Advanced SEO | Jul 26, 2016, 1:31 PM | Brett-S0 -
Google indexing only 1 page out of 2 similar pages made for different cities
We have created two category pages, in which we are showing products which could be delivered in separate cities. Both pages are related to cake delivery in that city. But out of these two category pages only 1 got indexed in google and other has not. Its been around 1 month but still only Bangalore category page got indexed. We have submitted sitemap and google is not giving any crawl error. We have also submitted for indexing from "Fetch as google" option in webmasters. www.winni.in/c/4/cakes (Indexed - Bangalore page - http://www.winni.in/sitemap/sitemap_blr_cakes.xml) 2. http://www.winni.in/hyderabad/cakes/c/4 (Not indexed - Hyderabad page - http://www.winni.in/sitemap/sitemap_hyd_cakes.xml) I tried searching for "hyderabad site:www.winni.in" in google but there also http://www.winni.in/hyderabad/cakes/c/4 this link is not coming, instead of this only www.winni.in/c/4/cakes is coming. Can anyone please let me know what could be the possible issue with this?
Intermediate & Advanced SEO | Sep 6, 2023, 9:56 AM | abhihan0 -
Ranking on google but not Bing?
Any reason why I could be ranking for Google but not Bing?
Intermediate & Advanced SEO | Feb 23, 2015, 11:56 AM | edward-may0 -
Proper 301 in Place but Old Site Still Indexed In Google
So i have stumbled across an interesting issue with a new SEO client. They just recently launched a new website and implemented a proper 301 redirect strategy at the page level for the new website domain. What is interesting is that the new website is now indexed in Google BUT the old website domain is also still indexed in Google? I even checked the Google Cached date and it shows the new website with a cache date of today. The redirect strategy has been in place for about 30 days. Any thoughts or suggestions on how to get the old domain un-indexed in Google and get all authority passed to the new website?
Intermediate & Advanced SEO | Oct 23, 2014, 6:05 AM | kchandler0 -
Merging Sites: Will redirecting the old homepage to an internal page on the new site cause issues?
I've ended up with two sites which have similar content (but not duplicate) and target similar keywords, rather than trying to maintain two sites I would like to merge the sites together. The old site is more of a traditional niche site and targets a particular set of keywords on its homepage, the new site is more of an authority site with a magazine type homepage and targets the same set of keywords from an internal page. My question is: Should I redirect the old site's homepage to the relevant internal page on the new website...
Intermediate & Advanced SEO | Jul 30, 2013, 9:40 AM | lara_dar
...or should I redirect the old site's homepage to the new site's homepage? (the old site's homepage backlinks are a mixture of partial match keyword anchor text, naked URLs and branded anchor text) I am in two minds (a & b!) (a) Redirecting to the internal page would be great for ranking as there are some decent backlinks and the content is similar (b) But usually when you do a 301 redirect the homepage usually directs to the new homepage and some of the old site's links are related to the domain rather than the keyword (e.g. http://www.site.com) and some people will be looking for the site's homepage. What do you think? Your help is much appreciated (and hope this makes sense...!)0 -
Our login pages are being indexed by Google - How do you remove them?
Each of our login pages show up under different subdomains of our website. Currently these are accessible by Google which is a huge competitive advantage for our competitors looking for our client list. We've done a few things to try to rectify the problem: - No index/archive to each login page Robot.txt to all subdomains to block search engines gone into webmaster tools and added the subdomain of one of our bigger clients then requested to remove it from Google (This would be great to do for every subdomain but we have a LOT of clients and it would require tons of backend work to make this happen.) Other than the last option, is there something we can do that will remove subdomains from being viewed from search engines? We know the robots.txt are working since the message on search results say: "A description for this result is not available because of this site's robots.txt – learn more." But we'd like the whole link to disappear.. Any suggestions?
Intermediate & Advanced SEO | Apr 23, 2013, 9:51 AM | desmond.liang1 -
Why am I not ranking in Google, but I am in Yahoo and Bing?
The website in question is: www.stbarthexclusives.com Our keywords are currently ranking for both Bing and Yahoo, but we're not appearing anywhere on Google. The website is being crawled successfully, but we still don't have any results. I hoping somebody can point me in the general right direction to fix/correct this problem. Additionally, there's a decent amount of "rel=canonical tags" on the website. If that helps your evaluation. Any advice would be greatly appreciated
Intermediate & Advanced SEO | Feb 5, 2013, 3:41 AM | Endora0