Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Turn SEO data into actionable content briefs

      Turn SEO data into actionable content briefs

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google not pulling my favicon

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google not pulling my favicon

    Technical SEO
    2
    4
    1863
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • FedeEinhorn
      FedeEinhorn last edited by

      Several sites use Google favicon to load favicons instead of loading it from the Website itself.

      Our favicon is not being pulled from our site correctly, instead it shows the default "world" image.

      https://plus.google.com/_/favicon?domain=www.example.com

      Is the address to pull a favicon. When I post on G+ or see other sites that use that service to pull favicons ours isn't displaying, despite it shows up in Chrome, Firefox, IE, etc and we have the correct meta in all pages of our site.

      Any idea why is this happening? Or how to "ping" Google to update that?

      1 Reply Last reply Reply Quote 0
      • FedeEinhorn
        FedeEinhorn last edited by

        I found the problem myself.

        My site is under cloudflare, and apparently they were blocking the IP requesting the favicon file.

        As a fix, I added the favicon to the CDN (which does not go through cloudflare) and the issue is now fixed.

        1 Reply Last reply Reply Quote 0
        • FedeEinhorn
          FedeEinhorn @tonyperez last edited by

          The favicon.ico is named like that, in the root and accessible both with SSL and without.

          Google used to show it, but a few weeks ago I noticed the issue while I was posting a link to my site in G+.

          1 Reply Last reply Reply Quote 0
          • tonyperez
            tonyperez last edited by

            Have you tried naming your file favicon.ico (using an ico generator), placing it in the root directory of your site, and making sure it's accessible without SSL (i.e., http://www.example.com/favicon.ico)?

            FedeEinhorn 1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • Tom3_15

              Google is indexing bad URLS

              Hi All, The site I am working on is built on Wordpress. The plugin Revolution Slider was downloaded. While no longer utilized, it still remained on the site for some time. This plugin began creating hundreds of URLs containing nothing but code on the page. I noticed these URLs were being indexed by Google. The URLs follow the structure: www.mysite.com/wp-content/uploads/revslider/templates/this-part-changes/ I have done the following to prevent these URLs from being created & indexed: 1. Added a directive in my Htaccess to 404 all of these URLs 2. Blocked /wp-content/uploads/revslider/ in my robots.txt 3. Manually de-inedex each URL using the GSC tool 4. Deleted the plugin However, new URLs still appear in Google's index, despite being blocked by robots.txt and resolving to a 404. Can anyone suggest any next steps? I Thanks!

              Technical SEO | | Tom3_15
              0
            • Fiyyazp

              Google Search Console Not Sending Messages

              One of our sites received a Manual Penalty for unnatural links by Google. However, we never received a message in Google Search Console or an email about the manual action. The only reason we knew about the penalty is by the obvious drop in rankings, then signing into search console to look for any manual actions, which we found. Since then, we have submitted a disavow file and a reconsideration request. However, once again we did not receive an email or message in search console that shows confirmation of the disavow or that they received the reconsideration request. The disavow file does show up after I upload it, and it says it was successfully uploaded... but no messages or emails. After many hours of investigating the various canonical versions of our website on Search Console, we found out that there were several “owners” of the various canonical versions of our site that had “could not find the email address” as a site owner. We found out that these were previous employees who no longer worked with the company and their email address was deleted. After unverifying these site owners, (all the ones that had “could not find the email address” as the site owner), the notifications, emails and messages in Search Console started to appear. However, the only place they did not appear, is the main canonical version of our site. Of course, the main canonical version of our site (https://www) is the version that we uploaded the disavow and reconsideration request. This is the canonical version of the site that we need to receive these messages to know if our reconsideration request was granted! We’ve just reuploaded the disavow file and reconsideration request to all of the other canonical versions (2 of the 3 received the message about the penalty)…. and we are currently awaiting a response. Has anybody else had problems with not receiving notifications in search console due to deleted email addresses?

              Technical SEO | | Fiyyazp
              0
            • linklander

              How to check if an individual page is indexed by Google?

              So my understanding is that you can use site: [page url without http] to check if a page is indexed by Google, is this 100% reliable though? Just recently Ive worked on a few pages that have not shown up when Ive checked them using site: but they do show up when using info: and also show their cached versions, also the rest of the site and pages above it (the url I was checking was quite deep) are indexed just fine. What does this mean? thank you p.s I do not have WMT or GA access for these sites

              Technical SEO | | linklander
              0
            • mshowells

              Fake Links indexing in google

              Hello everyone, I have an interesting situation occurring here, and hoping maybe someone here has seen something of this nature or be able to offer some sort of advice. So, we recently installed a wordpress to a subdomain for our business and have been blogging through it. We added the google webmaster tools meta tag and I've noticed an increase in 404 links. I brought this up to or server admin, and he verified that there were a lot of ip's pinging our server looking for these links that don't exist. We've combed through our server files and nothing seems to be compromised. Today, we noticed that when you do site:ourdomain.com into google the subdomain with wordpress shows hundreds of these fake links, that when you visit them, return a 404 page. Just curious if anyone has seen anything like this, what it may be, how we can stop it, could it negatively impact us in anyway? Should we even worry about it? Here's the link to the google results. https://www.google.com/search?q=site%3Amshowells.com&oq=site%3A&aqs=chrome.0.69i59j69i57j69i58.1905j0j1&sourceid=chrome&es_sm=91&ie=UTF-8 (odd links show up on pages 2-3+)

              Technical SEO | | mshowells
              0
            • CommercePundit

              Image Indexing Issue by Google

              Hello All,My URL is: www.thesalebox.comI have Submitted my image Sitemap in google webmaster tool on 10th Oct 2013,Still google could not indexing any of my web images,Please refer my sitemap - www.thesalebox.com/AppliancesHomeEntertainment.xml and www.thesalebox.com/Hardware.xmland my webmaster status and image indexing status are below, Can you please help me, why my images are not indexing in google yet? is there any issue? please give me suggestions?Thanks!

              Technical SEO | | CommercePundit
              0
            • CommercePundit

              Google Cache is not showing in my page

              Hello Everyone, I have issue in my Page, My category page (http://www.bannerbuzz.com/custom-vinyl-banners.html) is regular cached in past, but before sometime it can't show the cached result in SERP and not show in cached result , I have also fetch this link in google web master, but can't get the result, it is showing following message. 404. That’s an error. The requested URL /search?q=cache%3A http%3A//www.bannerbuzz.com/custom-vinyl-banners.html was not found on this server. That’s all we know. My category page rank is 2 and its keyword is on first in google.com, so i am little bit worried about this page cache issue, Can someone please tell me why is this happening? Is this a temporary issue? Help me to solve out this cache issue and once again my page will regularly cache in future. Thanks

              Technical SEO | | CommercePundit
              0
            • tdsnet

              UK website ranking higher in Google.com than Google.co.uk

              Hi, I have a UK website which was formerly ranked 1<sup>st</sup> in Google.co.uk and .com for my keyword phrase and has recently slipped to 6<sup>th</sup> in .co.uk but is higher in position 4 in Google.com. I have conducted a little research and can’t say for certain but I wonder if it is possible that too many of my backlinks are US based and therefore Google thinks my website is also US based. Checked Google WmT and we the geo-targeted to the UK. Our server is also UK based. Does anyone have an opinion on this? Thanks

              Technical SEO | | tdsnet
              0
            • nicole.healthline

              Does Google index XML files?

              Does Google or other search engines include XML files in their index? More specifically, I am wondering how Google knows the difference between an xml filetype and an RSS feed.

              Technical SEO | | nicole.healthline
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.