MozBar Issues? Can't get info even logged in
-
Anyone having issues with the Moz bar? Lately no matter how many times I log in, getting data is difficult as it keeps asking me to create an acct. or log in. Even logged into Moz and on Q&A it is asking me to log in.
THanks
-
Drat. In that case, please send us a message at help@moz.com with the details of what's going on, and we'll do our best to sort things out for you. There are a couple more troubleshooting steps we can try from there.
So sorry for the inconvenience!
-
Nope. I don't have cookies blocked. I also have no moz data in the toolbar. ;(
-
Glad that helped! Have a great rest of your day!
-
OK Fine. You are right and I hate it.
As I started to read, I went duhhhh. Yesterday I blocked third party cookies when I was testing something and forgot to change it.Thanks for the assist and double thumbs up to you!
-
Hi there! Tawny from Moz's Help Team here — thank you for writing in and sorry about the trouble.
We do hear reports on this from time to time from our users.
One of the things we've discovered is that most of our users experiencing these issues have blocked all third party cookies in Chrome. Once we had them add an exception for moz.com that seemed to solve the remaining issues they were seeing.
That being said, would it be possible for you to check to see if this is the case for your version of Chrome? To do so, you'd just visit chrome://settings/content in your browser's bar, and then under the "Cookies" section - do you have the box next to "Block third-party cookies and site data"?
Here's an example.
If that box is checked, you can either un-check it and then click "done", or you will need to add an exception for moz.com by clicking the "Manage Exceptions" button just below it. The exception will need to specifically be formatted like this: [*.]moz.com.
Here's an example.
Once you've done that, please close the MozBar out completely, and then your browser out completely and then re-launch them and let us know if you're still having issues?
Thanks so much - sorry again for the inconvenience here!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why do new issues occur when there have been no updates to the website?
I am unsure on how new issues are created when crawling the site from one crawl to the next. I had assumed the number of issues would remain static if nothing was done from one crawl to the next. Can someone explain how new/additional issues are added from each crawl, even without updates being made? Thanks in advance, Christopher
Moz Bar | | debb0 -
Can someone help me?
I need to use the competition analysis tool efficiently. I don't want to choose too big or too small competition, I am a startup affiliate website with 0 traffic. Is there guidelines for doing this?
Moz Bar | | hassan.houta0 -
SERP Overlay Issue in Firefox
My SERP overlay in Firefox has stopped working, all other features of the Mozbar seem to be working fine, so wondering if I am missing something obvious?
Moz Bar | | gamnaking11 -
Can we export Historical Campaign Data
I want to know if there is a way to export data from my campaigns from more than a month ago. My campaigns started in August. I would like to be able to export a PDF of my dashboard for Aug and September. I have Oct and Nov. Any idea if this is possible?
Moz Bar | | MonicaOConnor0 -
How many links we can share in a day through bilty.com?
How many links we can share in a day through bitly.com tool? Any kind of limitation in bitly.com of the share purpose? An open site explorer how many links fetch through bilty links in a day.
Moz Bar | | surabhi60 -
How Can I intreptret The Crawl Report Resulst?
Hello, I am new to Moz and I have received 2 crawl reports. The first one was ok. I made a few changes to my site plugins, and my next crawl report came up with 41 4XX errors. Basically, a lot of my posts. I went back to my plugins and saw the following plugins: 404 redirect plugin & Utlimate Tiny MCE I reactivated both. I am presuming that these must have caused the issues or maybe my site was hacked. I re ran a crawl this morning, but I don't know what the different headings mean or how to understand the report. Can anyone advise? My site is new and just started to go up the rankings...so quite disappointed with this set back. regards Chriss
Moz Bar | | chrisspell0 -
"Avoid Keyword Self-Cannibalization" - can't find the problem
Hi, I understand what this means (or at least I think I do!), but I can't find where the problem lies. The keyword is "fire warden training" and the url is http://www.tutis-fire.co.uk/fire-warden-training-courses/ If anyone could lend a helping hand, I'd appreciate it.
Moz Bar | | Gordon_Hall0 -
My 301 Error and Duplicate Title Content Issue is Growing !
When i redirect some of my page - it shows error. not redirecting and i made this 3-4 months before, no effect. All Errors under each category make me gone sick.
Moz Bar | | Esaky0