Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz Local and Apple Maps: How does the listing update work?
-
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name.
Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end?
Thank you.
-
Hi Jared!
Just following up here as I've just seen your ticket submitted to our Help Desk. We will be in touch soon!
-
Hi there Jared,
Sam from Moz's Help Team here - thanks so much for reaching out to us!
Apple Maps are updated in the same way the other partner listings are updated - could you please pop an email over to help@moz.com about this, along with the business name/phone number/address of the affected listing, so we can investigate this issue further for you and see if there's anything that may be holding up the update on Apple Maps?
Looking forward to hearing from you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz Local business listing
Hello, I just signed up for Moz local, when will all of the directories promised be populated with the information I filled out in the dashboard? It is my understanding, I just fill out my profile on Moz local and all the business listing will be automatically created and updated for me. or do I need to create the account on for example Manta and Forsquare and then you will update the existing account. Please reply back to me with clear answer and instructions to my question. Thank you!
Moz Local | | StreetInjerafood0 -
Should I use Moz Local?
I have put the time in to review all our business listings and updated it individually. Are there more advantages in using Moz Local besides the convenience? For those that use it, what else have you found to be beneficial? Would love to hear your thoughts. Thanks,
Moz Local | | Eric_S
Eric2 -
Moz Local: Does cancelling change information in business listings?
I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!
Moz Local | | lssi_admin0 -
Insider Pages and Citysearch listing issues
On our dashboard, I noticed that our Insider Pages listing (the one with the Insider Pages symbol) is linking to the listing for Citysearch. It is also the same link used for our Citysearch listing. Why is that? I managed to find our Insider Pages listing through a search on Google, but why isn't our Insider Pages listing in the dashboard going to that instead? Secondly, our Citysearch listing is showing a "PowerListings Synced" below the description, which indicates that it is managed by Yext. However, to our knowledge, we have not used Yext for that location. Could that be an issue? If we make an update to our listing, will it still be pushed to Citysearch? Thanks!
Moz Local | | Ree17010 -
How do I correct my axiom.com directory listing?
Does anyone know how I can correct my axiom.com directory listing? I do pay for Moz Local Listings, however, this one refused to updater per my CVS file used by Moz. Is there a way to do so without paying axiom as well? The provided website URL fails to display and the city is incorrect on axiom.com's directory. It is correct in the Moz file submitted.
Moz Local | | jessential0 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
Moz Local | | Philip-DiPatrizio0
