Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Japanese URL-structured sitemap (pages) not being indexed by Bing Webmaster Tools

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Japanese URL-structured sitemap (pages) not being indexed by Bing Webmaster Tools

    Technical SEO
    2
    3
    1742
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Hermski
      Hermski Subscriber last edited by

      Hello everyone,

      I am facing an issue with the sitemap submission feature in Bing Webmaster Tools for a Japanese language subdirectory domain project. Just to outline the key points:

      • The website is based on a subdirectory URL ( example.com/ja/ )

      • The Japanese URLs (when pages are published in WordPress) are not being encoded. They are entered in pure Kanji.

      • Google Webmaster Tools, for instance, has no issues reading and indexing the page's URLs in its sitemap submission area (all pages are being indexed).

      When it comes to Bing Webmaster Tools it's a different story, though. Basically, after the sitemap has been submitted ( example.com/ja/sitemap.xml ), it does report an error that it failed to download this part of the sitemap: "page-sitemap.xml" (basically the sitemap featuring all the sites pages). That means that no URLs have been submitted to Bing either.

      My apprehension is that Bing Webmaster Tools does not understand the Japanese URLs (or the Kanji for that matter). Therefore, I generally wonder what the correct way is to go on about this.

      When viewing the sitemap ( example.com/ja/page-sitemap.xml ) in a web browser, though, the Japanese URL's characters are already displayed as encoded.

      I am not sure if submitting the Kanji style URLs separately is a solution. In Bing Webmaster Tools this can only be done on the root domain level ( example.com ). However, surely there must be a way to make Bing's sitemap submission understand Japanese style sitemaps?

      Many thanks everyone for any advice!

      1 Reply Last reply Reply Quote 0
      • Hermski
        Hermski Subscriber last edited by

        Hello there,

        Thanks for your suggestions and sorry for the late response. In fact, I also left an inquiry with the Bing Webmaster Tools mail support (I did not even realise they offered this service), and they answered within one day.

        They confirmed that the site runs without any errors and that the sitemap has now been submitted successfully. Upon checking I can confirm this (the sitemaps URLs have finally been submitted). Therefore, all is in order now.

        I still do not understand why prior to this the JA sitemap URLs were not being submitted (for weeks), even though I tried to make Bing Webmaster Tools re-crawl it by re-submitting the sitemap.

        In any case, I guess this is one of these episodes where the problem simply fixed itself. Kudos to their support though...

        Thanks everyone

        1 Reply Last reply Reply Quote 0
        • zeehj
          zeehj last edited by

          Hey there–a few thoughts/questions:

          • have you correctly implemented hreflang tags (tags that display the alternate language & country versions in the section of every page of your site)?
          • why did you choose to create a separate sitemap that lives under the /ja page path? you could, instead, add alternate URLs to the JP version of your content in your existing sitemap
          • I doubt this is why you're seeing issues, but is there a particular reason you chose JA as the page path as opposed to the HTML ISO country code for Japan, JP?

          To specifically answer your Q about Kanji, I have not found anything that states Bing does not support Kanji. After some preliminary searching, it also looks like Bing does present URLs with Kanji characters in its results (example). As a result, I don't think Kanji is the reason you're having trouble getting your JP sitemap read by Bing.

          1 Reply Last reply Reply Quote 1
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • AtuliSulava

            Page Indexing without content

            indexing seo

            Hello. I have a problem of page indexing without content. I have website in 3 different languages and 2 of the pages are indexing just fine, but one language page (the most important one) is indexing without content. When searching using site: page comes up, but when searching unique keywords for which I should rank 100% nothing comes up. This page was indexing just fine and the problem arose couple of days ago after google update finished. Looking further, the problem is language related and every page in the given language that is newly indexed has this problem, while pages that were last crawled around one week ago are just fine. Has anyone ran into this type of problem?

            Technical SEO | | AtuliSulava
            1
          • Katarina-Borovska

            SEO - New URL structure

            Hi, Currently we have the following url structure for all pages, regardless of the hierarchy: domain.co.uk/page, such as domain/blog name. Can you, please confirm the following: 1. What is the benefit of organising the pages as a hierarchy, i.e. domain/features/feature-name or domain/industries/industry-name or domain/blog/blog name etc. 2. This will create too many 301s - what is Google's tolerance of redirects? Is it worth for us changing the url structure or would you only recommend to add breadcrumbs? Many thanks Katarina

            Technical SEO | | Katarina-Borovska
            1
          • Tom3_15

            Google is indexing bad URLS

            Hi All, The site I am working on is built on Wordpress. The plugin Revolution Slider was downloaded. While no longer utilized, it still remained on the site for some time. This plugin began creating hundreds of URLs containing nothing but code on the page. I noticed these URLs were being indexed by Google. The URLs follow the structure: www.mysite.com/wp-content/uploads/revslider/templates/this-part-changes/ I have done the following to prevent these URLs from being created & indexed: 1. Added a directive in my Htaccess to 404 all of these URLs 2. Blocked /wp-content/uploads/revslider/ in my robots.txt 3. Manually de-inedex each URL using the GSC tool 4. Deleted the plugin However, new URLs still appear in Google's index, despite being blocked by robots.txt and resolving to a 404. Can anyone suggest any next steps? I Thanks!

            Technical SEO | | Tom3_15
            0
          • SameerBhatia

            Indexing Issue of Dynamic Pages

            Hi All, I have a query for which i am struggling to find out the answer. I unable to retrieve URL using "site:" query on Google SERP. However, when i enter the direct URL or with "info:" query then a snippet appears. I am not able to understand why google is not showing URL with "site:" query. Whether the page is indexed or not? Or it's soon going to be deindexed. Secondly, I would like to mention that this is a dynamic URL. The index file which we are using to generate this URL is not available to Google Bot. For instance, There are two different URL's. http://www.abc.com/browse/ --- It's a parent page.
            http://www.abc.com/browse/?q=123 --- This is the URL, generated at run time using browse index file. Google unable to crawl index file of browse page  as it is unable to run independently until some value will get passed in the parameter and is not indexed by Google. Earlier the dynamic URL's were indexed and was showing up in Google for "site:" query but now it is not showing up. Can anyone help me what is happening here? Please advise. Thanks

            Technical SEO | | SameerBhatia
            0
          • localwork

            Indexing product attributes in sitemap

            Hey Mozzers! I'm battling a few questions about the sitemap for my ecommerce store. Could you help me out? Is it necessary to include your product attributes in the sitemap? I'm not sure why it would matter to have a sitemap that lists everything in the color cherry. Also, if the attributes were included in the sitemap, would that count as duplicate content for the same products to show up in multiple attributes? Is there any benefit to submitting the sitemaps individually? For example, submitting /product-sitemap.xml, /product_brand-sitemap.xml versus just /sitemap.xml? Any other best practices for managing my ecommerce sitemap, or great resources, would be very helpful. Thank you! a1vUz

            Technical SEO | | localwork
            0
          • Pete4

            Why is Google Webmaster Tools showing 404 Page Not Found Errors for web pages that don't have anything to do with my site?

            I am currently working on a small site with approx 50 web pages.  In the crawl error section in WMT Google has highlighted over 10,000 page not found errors for pages that have nothing to do with my site.  Anyone come across this before?

            Technical SEO | | Pete4
            0
          • StickyRiceSEO

            Is it bad to have same page listed twice in sitemap?

            Hello, I have found that from an HTML  (not xml) sitemap of a website, a page has been listed twice. Is it okay or will it be considered duplicate content? Both the links use same anchor text, but different urls that redirect to another (final) page. I thought ideal way is to use final page in sitemap (and in all internal linking), not the intermediate pages. Am I right?

            Technical SEO | | StickyRiceSEO
            1
          • RogersSEO

            /index.php in sitemap? take it out?

            Hi Everyone, The following was automatically generated at xml-sitemaps.com Should I get rid of the index.php url from my sitemap?  If so, how do I go about redirecting it in my htaccess ? <url><loc>http://www.mydomain.ca/</loc></url>
            <url><loc>http://www.mydomain.ca/index.php</loc></url> thank you in advance, Martin

            Technical SEO | | RogersSEO
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.