Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why does Google Analytics think PPC traffic is organic?
-
I have a bastard of a problem... Google Analytics is incorrectly tracking PPC traffic as SEO which is screwing up all my reporting .
I don't care for rankings, I care for actual SEO traffic and I can't be sure that what i am seeing is correct which is driving me nuts.
Any ideas?
-
Ralph, If you're using a call tracking Software doing Dynamic Number insertion like Mongoose Metrics does, The visit will appear in many cases to Analytics to be Organic or Direct. Since tools like that use a URL Extension to Know when to insert the tracking number, you can add a Custom Channel Grouping and Define the following rule:
Landing Page URL -- Contains -- mm_replace=true (that rule is specific to Mongoose Metrics, but most will have some common phrase in the URL extension that you can use)
-
Hey Ralph,
I know this was posted a while ago but I'm running into the same issue. Our PPC urls are showing up as "organic" landing pages and screwing up organic traffic and conversion data. Did you ever hear back from Google on this?
Thanks!
-
Google analytics will place Ppc traffic in the "direct traffic" bucket if you do not tag your ppc campaigns correctly. Google Adwords is easy, just enable auto tagging. In AdCenter, you need to make sure that you use utm codes in all of your keyword destination urls...otherwise google analytics will just place this traffic in the direct traffic category.
There was a good blog post about this last month. http://www.seomoz.org/blog/why-google-analytics-tagging-matters-whiteboard-friday
-
Thanks Damion... I have got Google looking at it now so fingers crossed they can find the fault.
-
I fully sympathise, and I fully identify with your assessment of it as a bastard of a problem!
Just to be square on the baseline stuff, is your Analytics correctly linked to your Adwords account? Incorrect linking can cause all manner of weirdness. It's pretty easy to link accounts these days but it didn't used to be, so if the adwords and/or analytics accounts for this site are more than a couple of years old that could be causing a problem.
Secondly, is Adwords auto-tagging set up correctly? It could be that Adwords isn't passing on the correct URL handling parameters, and so in the absence of appended campaign data Analytics is interpreting it all as a referral from Google, and therefore as organic traffic.
-
When I have "organic only" segmenting on i.e. non paid search traffic, it is showing that the top organic keywords are keywords that i have no top 30 rankings in organic, yet my ppc ad is number one.
Biggest traffic driver - cheap flights - no rankings for this domain, but the sister domain is on page 2
Second biggest - cheap hotels - pos 15-16 -
What makes you think it's adding your PPC traffic to your organic report? When you are in Analytics and click on Traffic Sources, do you see "google (organic)" as one of the sources? Are you saying google is adding PPC visits to that row in the traffic sources table?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Attribution of conversions to payment gateway in Google Analytics
Hi all, We have been having a problem for a while now where most transactions are attributed to referrals from our payment gateway Sagepay. The issue started a couple of months ago, when we finally upgraded our website to https:// for logged in users and transactions. Before, when we were using http://, transactions were attributed to the correct channel. Even weirder, we upgraded 4 websites and only 2 of them have the issue now, the other two continue to attribute transactions correctly. I added Sagepay to the referral exclusion list which made no difference. Over the weekend, we upgraded to the global site tag and it seems to have improved somewhat, but yesterday 50% of transactions were still attributed to referral/sagepay. I am also seeing an odd issue, where for half of the transactions, the revenue and transaction are attributed to one channel, but the products (quantity) are attributed to another. One of the channels is always referral/sagepay and the other is the channel that the transaction should be attributed to. Has anyone seen this issue before? I'd appreciate any tips that might help us fix this issue. Thanks in advance!
Reporting & Analytics | | ViviCa10 -
Using logical operators (AND / OR) in Google Analytics Goal Funnels
When setting up a Funnel within Google Analytics, is it possible to use logical operators (e.g. OR, AND) in the first (required) step of the funnel? For example, suppose I want to track users who visit page1.html AND page2.html before proceeding to the destination goal. I've entered two pages separated by the OR operator, and neither the "Verify this Goal" nor "Save" produces an error message - is it safe to assume that this is working as I intend? Thanks in advance!
Reporting & Analytics | | ahirai0 -
Google Analytics Goals - Button Tracking
Does anyone know if there is a really easy way to track a button in Google Analytics yourself? It seems that most button click goal setups involve some use of tricky code and I'm wondering if there is a much easier way to do this that will allow us to simply setup and track certain button clicks as goal conversions in Analytics. Your help here is much appreciated!
Reporting & Analytics | | Gavo0 -
How does Google Maps/G+ traffic show up in Analytics?
Hi Moz Community, I've been trying to figure out how traffic from Google Maps (and G+) shows up in Google Analytics and am struggling to find a good answer online. If someone finds a business through Google Maps and then clicks on the website in the Maps listing, does that show up as a referral from Google Maps? Our site shows virtually zero traffic from Google Maps even though we have a number of listing. Two related questions: if someone clicks through to a G+ page from a Maps result and then visits our website from the G+ page, does that show up in Analytics as a referral from G+? Is traffic from Google Maps or G+ ALSO counted as organic traffic? (Would it be possible to accidentally double-count a visit as both organic and a referral from Maps/G+? Thanks everybody!
Reporting & Analytics | | JohnGroves0 -
Can you arrange Google Analytics source/medium traffic by percentage change?
I'm doing a year to year traffic audit for a client. I would like to analyze Google Analytics source/medium traffic by percent change. Is there a way to do this? Do I have to create a custom variable? 9BH70RO
Reporting & Analytics | | VanguardCommunications0 -
Whats 'Other' in Google Analytics (in Acquisition)
When i look in GA under Channels (under Acquisition) 'other' is listed What is 'other' ? I have been told its other unidentified channels as they did not allow 3rd party cookies or surfers were in anonymous/private mode. Other is usually organic traffic that couldn't be identified for the aformentioned reasons. This data is encrypted and available but it violates Google guidelines as they are not allowed to pass personal info//data to third parties so it is automatically filtered. But they are not 'Not Provided' (since that still shows under organic) but is usually/mainly some form of organic visits. Hence Seo can take credit for much of that traffic, is this correct ? Many Thanks
Reporting & Analytics | | Dan-Lawrence0 -
Setting up Google Analytics default URL
If someone has set: the default url in Google Analytics to a non-www address (http://mysite.com) then placed the UA tracking script from that GA account within the CMS framework of the website... ... and then set the permanent 301 redirect in the htaccess file to redirect to the www address (http://www.mysite.com). How less accurrate will my GA analytics measurements be considering the default url within GA is non-www and the permanent 301 redirect in htacess is to the www-address? Anyone know how reliable GA reports are until the default url in GA analytics is changed to match what is the redirected url in htaccess file? _Cindy
Reporting & Analytics | | CeCeBar0 -
Google Analytics - paid & unpaid visits messed up
I guess Google Analytics messes up my paid and unpaid visits. In the list of top 10 kw's sending non-paid traffic it shows 5 very short kw's that we don't rank for at all (checked with RankTracker - we are not in first 50 search results). But these are the kw's we advertise for... One more proof: Webmaster Tools 'Search queries' shows 10 times less 'Clicks' from organic search than Google Analytics. Is there anyone who is experiencing this kind of problems with GA? Is there anything you can do with it?
Reporting & Analytics | | Alexey_mindvalley0