Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Soft 404's from pages blocked by robots.txt -- cause for concern?
-
We're seeing soft 404 errors appear in our google webmaster tools section on pages that are blocked by robots.txt (our search result pages).
Should we be concerned? Is there anything we can do about this?
-
Me too. It was that video that helped to clear things up for me. Then I could see when to use robots.txt vs the noindex meta tag. It has made a big difference in how I manage sites that have large amounts of content that can be sorted in a huge number of ways.
-
Good stuff. I was always under the impression they still crawled them (otherwise, how would you know if the block was removed).
-
Take a look at
http://www.youtube.com/watch?v=KBdEwpRQRD0
to see what I am talking about.
Robots.txt does prevent crawling according to Matt Cutts.
-
Robots.txt prevents indexation, not crawling. The good news is that Googlebot stops crawling 404s.
-
Just a couple of under the hood things to check.
-
Are you sure your robots.txt is setup correctly. Check in GWT to see that Google is reading it.
-
This may be a timing issue. Errors take 30-60 days to drop out (as what I have seen) so did they show soft 404 and then you added them to robots.txt?
If that was the case, this may be a sequence issue. If Google finds a soft 404 (or some other error) then it comes back to spider and is not able to crawl the page due to robots.txt - it does not know what the current status of the page is so it may just leave the last status that it found.
-
I tend to see soft 404 for pages that you have a 301 redirect on where you have a many to one association. In other words, you have a bunch of pages that are 301ing to a single page. You may want to consider changing where some of the 301s redirect so that they going to a specific page vs an index page.
-
If you have a page in robots.txt - you do not want them in Google, here is what I would do. Show a 200 on that page but then put in the meta tags a noindex nofollow.
http://support.google.com/webmasters/bin/answer.py?hl=en&answer=93710
"When we see the noindex meta tag on a page, Google will completely drop the page from our search results, even if other pages link to it"
Let Google spider it so that it can see the 200 code - you get rid of the soft 404 errors. Then toss in the noindex nofollow meta tags to have the page removed from the Google index. It sounds backwards that you have to let Google spider to get it to remove stuff, but it works it you walk through the logic.
Good luck!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SEO Best Practices regarding Robots.txt disallow
I cannot find hard and fast direction about the following issue: It looks like the Robots.txt file on my server has been set up to disallow "account" and "search" pages within my site, so I am receiving warnings from the Google Search console that URLs are being blocked by Robots.txt. (Disallow: /Account/ and Disallow: /?search=). Do you recommend unblocking these URLs? I'm getting a warning that over 18,000 Urls are blocked by robots.txt. ("Sitemap contains urls which are blocked by robots.txt"). Seems that I wouldn't want that many urls blocked. ? Thank you!!
Intermediate & Advanced SEO | | jamiegriz0 -
How will changing my website's page content affect SEO?
Our company is looking to update the content on our existing web pages and I am curious what the best way to roll out these changes are in order to maintain good SEO rankings for certain pages. The infrastructure of the site will not be modified except for maybe adding a couple new pages, but existing domains will stay the same. If the domains are staying the same does it really matter if I just updated 1 page every week or so, versus updating them all at once? Just looking for some insight into how freshening up the content on the back end pages could potentially hurt SEO rankings initially. Thanks!
Intermediate & Advanced SEO | | Bankable1 -
How long to re-index a page after being blocked
Morning all! I am doing some research at the moment and am trying to find out, just roughly, how long you have ever had to wait to have a page re-indexed by Google. For this purpose, say you had blocked a page via meta noindex or disallowed access by robots.txt, and then opened it back up. No right or wrong answers, just after a few numbers 🙂 Cheers, -Andy
Intermediate & Advanced SEO | | Andy.Drinkwater0 -
What would cause the wrong category page to come up?
I am trying to figure out why the wrong thing is coming up in the serps. For example, we are trying to rank for used widgets. But when you type in used widgets in google the primary widget page doesn't come up, one of the secondary categories under used widgets comes up. What would cause this? What are things I should check?
Intermediate & Advanced SEO | | EcommerceSite0 -
Is a 404, then a meta refresh 301 to the home page OK for SEO?
Hi Mozzers I have a client that had a lot of soft 404s that we wanted to tidy up. Basically everything was going to the homepage. I recommended they implement proper 404s with a custom 404 page, and 301 any that really should be redirected to another page. What they have actually done is implemented a 404 (without the custom 404 page) and then after a short delay 301 redirected to the homepage. I understand why they want to do this as they don't want to lose the traffic, but is this a problem with SEO and the index? Or will Google treat as a hard 404 anyway? Many thanks
Intermediate & Advanced SEO | | Chammy0 -
Do 404 Pages from Broken Links Still Pass Link Equity?
Hi everyone, I've searched the Q&A section, and also Google, for about the past hour and couldn't find a clear answer on this. When inbound links point to a page that no longer exists, thus producing a 404 Error Page, is link equity/domain authority lost? We are migrating a large eCommerce website and have hundreds of pages with little to no traffic that have legacy 301 redirects pointing to their URLs. I'm trying to decide how necessary it is to keep these redirects. I'm not concerned about the page authority of the pages with little traffic...I'm concerned about overall domain authority of the site since that certainly plays a role in how the site ranks overall in Google (especially pages with no links pointing to them...perfect example is Amazon...thousands of pages with no external links that rank #1 in Google for their product name). Anyone have a clear answer? Thanks!
Intermediate & Advanced SEO | | M_D_Golden_Peak0 -
Two Pages with the Same Name Different URL's
I was hoping someone could give me some insight into a perplexing issue that I am having with my website. I run an 20K product ecommerce website and I am finding it necessary to have two pages for my content: 1 for content category pages about wigets one for shop pages for wigets 1st page would be .com/shop/wiget/ 2nd page would be .com/content/wiget/ The 1st page would be a catalogue of all the products with filters for the customer to narrow down wigets. So ultimately the URL for the shop page could look like this when the customer filters down... .com/shop/wiget/color/shape/ The second page would be content all about the Wigets. This would be types of wigets colors of wigets, how wigets are used, links to articles about wigets etc. Here are my questions. 1. Is it bad to have two pages about wigets on the site, one for shopping and one for information. The issue here is when I combine my content wiget with my shop wiget page, no one buys anything. But I want to be able to provide Google the best experience for rankings. What is the best approach for Google and the customer? 2. Should I rel canonical all of my .com/shop/wiget/ + .com/wiget/color/ etc. pages to the .com/content/wiget/ page? Or, Should I be canonicalizing all of my .com/shop/wiget/color/etc pages to .com/shop/wiget/ page? 3. Ranking issues. As it is right now, I rank #1 for wiget color. This page on my site would be .com/shop/wiget/color/ . If I rel canonicalize all of my pages to .com/content/wiget/ I am going to loose my rankings because all of my shop/wiget/xxx/xxx/ pages will then point to .com/content/wiget/ page. I am just finding with these massive ecommerce sites that there is WAY to much potential for duplicate content, not enough room to allow Google the ability to rank long tail phrases all the while making it completely complicated to offer people pages that promote buying. As I said before, when I combine my content + shop pages together into one page, my sales hit the floor (like 0 - 15 dollars a day), when i just make a shop page my sales are like (1k+ a day). But I have noticed that ever since Penguin and Panda my rankings have fallen from #1 across the board to #15 and lower for a lot of my phrase with the exception of the one mentioned above. This is why I want to make an information page about wigets and a shop page for people to buy wigets. Please advise if you would. Thanks so much for any insight you can give me!
Intermediate & Advanced SEO | | SKP0 -
Is 404'ing a page enough to remove it from Google's index?
We set some pages to 404 status about 7 months ago, but they are still showing in Google's index (as 404's). Is there anything else I need to do to remove these?
Intermediate & Advanced SEO | | nicole.healthline0