Reasons for store not showing up on Google?
-
Hi my client has a store which is not showing up on Google search results.
E.g. if you looked up store name and store location on Google, all the stores in that particular city show up except one. Also even if you click the: More results near CITY, and State the stores listing still doesn't show up.
So for some reason Google has excluded the store from Google search.
But if you go to Google Maps directly, and type in the same keyword "STORE NAME CITY" the store is displayed and there.
Does anyone know any reason why the store has been excluded from Google search results, but is listed successfully on Google Maps.
-
Hi Chris,
Without being able to look at the actual listing, it's difficult to diagnose an issue like this one. If you cannot share your client's details (understandable) can you provide further clarification as to your initial description of the type of search you're performing? I'm not quite following, as it seems you are saying you are doing a search for your client's own business name and location in Google's main search engine and that this is bringing up completely unrelated businesses instead of your client's business. This should not be happening, and I'm actually wondering if this isn't what you mean by your description. Please clarify if you can.
It would be best if you could actually show me the search and results, but if you can't do that, further description would help a little. I'll look forward to your reply!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Local Listings dropped in all major keywords
One of our websites had dropped dramatically in all of his major keywords over the past several days. He was ranked in the maps section in google (the old pages not the google plus pages) in the top 3 in his most important keywords and all of a sudden they dropped off the first page completely - not just down one or 2 places. Not sure what happened and how to fix it.. help please!!!
Image & Video Optimization | | levylevy0 -
How should I list my client in Google+?
My client is a personal injury lawyer with one office in a highly competitive major metropolitan area and another office in a very small town. They are changing offices in the major metropolitan area in June and will have a new address. They are already doing well in serps related to the small town but are nowhere to be found in the metropolitan area serps. Currently I can find unclaimed listings in Google+ Local for both offices. I cannot find any Google+ business page and they don't know of one. Given this information and the current state of Google+ how would you proceed to list this client? Specific questions include: *Would there be any straight SEO benefit of making a Google+ Business Page for them? *Would you claim the Google+ Local listing for the Metro office that is going to be moved in 5 months? or would you wait until the office is moved then create a new Google+ Local listing?
Image & Video Optimization | | JesseCWalker0 -
Google Place Result taking over Organic Search Result
Hey there, One of our client contacted as stating that their Google ranking dropped. It was originally listed No.2 on the organic search result, but now it shows up only as Google Place instead, and the ranking is lower than before. Apparently it happens in Japan quite often nowadays, does it happen in your country too? Especially on Google.com? Is it becoming a trend?
Image & Video Optimization | | YukiTokuda0 -
How to improve google shopping ranking of any products?
What are the techniques to improve google shopping results of any product?
Image & Video Optimization | | Alick3000 -
Schema or Google Video Sitemap
Hey. I have a few hundred pages with videos on them. I want to have rich snippets with the thumbnail and such in the search results. Should I focus my time on Schema or building out a solid sitemap? Your feedback is appreciated! Tommy Swanson
Image & Video Optimization | | TommySwanson520 -
Google Places Local Submission
Hello We're going to upload a bulklisting to Google Places for multiple locations. However, there are existing Google places listings for these locations. The bulklisting is being used to undertake a refresh of all the existing data. How do we go about updating the existing data i.e. do we have to delete the existing information prior to submitting the bulkload, or does a new submission over write the existing data. In addition, how does Google Places verify a bulkload submission i.e. do they make contact with the designated business owner. How long does such a process actually take (roughly!). I know some of this is touched on in the Goolge Places help section, but it is not clear and I don't want to get this wrong for obvious reasons. Thanks in advance for your assistance. Rgds Neil
Image & Video Optimization | | mccormackmorrison0 -
Whats is going on with Google Places?
I know they recently started rolling out their update of their Places pages but a lot of people, including myself are having problems such as missing descriptions, hours, categories (not updated), etc. Anyone have any insight into when we might expect these issues to be corrected? As far as I can tell Google has not really addressed the problem whatsoever. Their forum is packed with people complaining but so far so they have remained quiet. Thanks!
Image & Video Optimization | | PMC-3120870 -
How do I get google to index review sites for Google Places?
Some of our competitors are ranking higher than we are in google places due to a larger variety of review sites. Google is picking up reviews for them on certain review sites such as yelp.com or projectwedding.com. We have a lot of reviews on those sites also, but google is not picking those reviews up for us. I checked and verified that the phone number and address is exactly correct and has the exact same formatting on all the sites, but google still hasn't picked up those reviews for us. I've waited a couple months now and still nothing. Is there anything I'm missing?
Image & Video Optimization | | DanielLowe0