Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
A suggestion to SEOs that cold call potential clients
-
Learn some basic salesmanship. Do you realize that business owners are getting 3-4 phone calls and emails a day from other SEOs claiming to be the best? Be polite, ask questions, and don't insult me or yourself through ignorance. Ask questions. You might just discover that we could work together.
When you tell me that I'm not ranking for "competitive keywords" it tells me that you don't know what I'm trying to rank for. When you tell me you can get me to the top of Google in 3 months or less, you're still telling me that you don't know my business and what I want from my website. Who said I wanted national ranking anyway? Oh right, not me because you never asked.
And if I answer the question "Do you want more business/leads?" with "No." Then politely end the conversation and move on.
The rare time that I do get asked about my current efforts, don't insult me by calling me an amateur. I may be one, but talking down to me, or trying to make SEO sound like you're turning lead into gold will get a quick hang up from me.
If you want a contract with me, learn to negotiate based on my needs, not your process that you feel married to. There are a lot of business owners out there that would be willing to work with you if you treated you leads with respect rather than iteration 23 of your cold call script.
And in response to the person this morning that sent a "free report" of basic SEO fixes for my website, make sure you put that report together using **my website. ** I know you're working from a template, so it should be really easy to remove the info from the wedding company and the lawyer's webpages before you email it to me.
-
Thanks for the courtesy.
Not to belabour the point (so this will be my last response):
But I never said cold calling was ineffective.
I just said that it was wrong.
In the grand scheme of the universe, it annoys people, gives business a black eye, and invites government regulation that over reaches.
-
Thanks for the response, but we'll have to agree to disagree.
I maintain my position: cold calling is wrong. I would never try it.
Most sensible people already hang up. More people should.
And then fewer people would cold call.
And the world would be a better place.
-
I can't imagine any sensible person ever buying anything from someone who cold calls.
It is not a practice associated with reputable businesses, IMHO.
-
Always have your competitors telephone number handy to give to these people.
-
lol
-
A really good seo gets more referals than they can handle! So sick of low quality, unethical, high volume crappy seo scammers out there....AAARRRGGHHHHHH!!!!!
Ok, I feel much better now....
-
This is just my opinion, but the fact that someone would have to cold call to find SEO clients throws up all kinds of red flags. A talented SEO NEVER needs to cold call. In fact the problem is not finding new clients, the problem is having to pick and choose who you take on. Isnt the point of seo to bring in leads and clients? If your own seo skills are so poor that you have to cold call, then...well I am go out on a limb here, but get the he k out of our industry and giving real seo's a bad reputation.
-
Wow! lol...made my day. I hate cold calls from these type of dimwits, half of the time they have no idea what they're talking about.
-
I'll go one better. DON'T COLD CALL ME. I know how to use the internet to find things.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it reasonable to not give an SEO access to our CMS?
A client (we designed their website) recently employed an SEO who required FTP access or access to the CMS. We told the client they would need to take full responsibility for any updates the SEO carried out, otherwise, the SEO could send over the changes and we would put them in at no extra cost to the client. The client didn't want to take responsibility and denied the SEO access to the CMS, and told the SEO to send over the completed work for us to put into the site. The SEO was not happy with this arrangement, and didn't seem to understand that we needed to trust him before access was would be given at a future date. Other SEO's have never had a problem with this arrangement, but this SEO claimed what they do is secret and for no one else to see. SEO want's to proceed, client doesn't want to proceed, we are happy to update the website with the client's approval. This particular client has a reputation for backing out of things. Also from the initial client, SEO contact the SEO was ready to update the website within 24 hours. Are we being unreasonable?
Industry News | | ChristinaRadisic1 -
Does a blog on a subdomain pass on SEO credit to the main domain?
When setting up a Hubspot blog you are asked to create a subdomain such as blog.website.com in order to have the blog hosted there. Two questions: 1. Does a blog on a subdomain pass on SEO credit to the main domain?
Industry News | | cmortensen
My understanding is that a subdomain is treated like a unique site but I'm not finding current articles to confirm this is still true. 2. If it does not pass on credit to the main domain and the subdomain is only building "SEO love" for itself but your posts are getting found and driving conversions... from a marketing perspective does this non-transfer of SEO credit really matter? Meaning if blog.website.com is linked to the navigation on website.com, your site has quality content, has relevant calls to action, and you are lead nurturing like a good marketer... does the passing of SEO credit matter if your posts are what's getting found and filling the top of the funnel? Thank you in advance,
Christine1 -
Picking a degree that will benefit SEO/IM career
I really had no idea where to place this question as there seemed to be no 'suitable' place. I do though feel that it is a viable question and would appreciate any responses that I receive. Essentially, I'm currently working full time doing digital marketing covering most general aspects as it is in-house and primarily local venturing to maybe 50-70 miles in the region of the local area. I'm doing SEO, PPC, Social Media etc. I'm certified in networking (I studied in Australia) and have my UK GCSEs along with a variety of other general certifications e.g. business. The college in the area where I work is offering a NVQ in digital marketing and social media so although I'm self taught I'm currently doing this once a month purely for the paper to recognize that I know what I'm doing. Anyway, getting to the point. I have the opportunity to pursue a degree long term with my employer. I've always had an interest in actually learning to code in a web development language (I can cope at the moment with PHP and do what I need to do) and I've also had an interest in developing iPhone apps etc. What degree would you recommend in aiding a career in SEO and Digital/Internet marketing in general?. To me it seems to boil down to either a marketing degree or a web development degree. Thank you in advance, I would love to hear your own experience and what you have a degree in. Thanks, Luke Hutchinson.
Industry News | | LukeHutchinson0 -
Choosing an SEO Company
Hi Guys, My first question for the forum. So here's my question, everyone in here has something to do with seo, but how would you choose an seo company. There are many a wild claim made by so many companies. Having done seo on our portfolio for about 6 years, however now I just dont have the time to spend. In my initial inquires I have asked for examples of their work and run a back link analysis to see the kind of links they have been building for their clients but so far all I have found is a load of directory links and no real innovation. I would be interested in your thoughts of how to sound out some companies. Thanks Alex
Industry News | | alexkemsley0 -
Node.js for SEO
We've got a client building a site using node.js (http://nodejs.org/) I'm not at all familiar with this and of course need to know how nodejs impacts SEO? Are you familiar with it? Any sites you know of using it? But as I said, bottom line - how will it impact the SEO on the site?
Industry News | | VMLYRDiscoverability1 -
What is your Biggest SEO selling point to prospective clients?
Typically, our SEO questions are around "how to's" and etc. So, to change it up I will ask a business question: What is your biggest selling point when presenting your SEO services to a new client? In a spirit of transparency, I will tell you mine ahead of time. With PPC, TV, Radio, and Print at some point in time that ad comes to an end. When it ends, that is it. There is no residual from that advertisement - or very minimal at best. With SEO, once you are ranked well and well optimized you continue to get clients for a much longer period of time. With clients who TV and print, this rings especially true and is easily provable. I can't wait to hear yours.
Industry News | | RobertFisher4 -
Hire single SEO & SEM person or hire separate people?
I've been moved to a busines development part of the business but I'm still in charge of all of our SEO and SEM. I was only an advanced beginner to begin with but our needs have grown. I'm not sure whether to contract with one or two people. Can someone be extremely well versed in all things SEO and SEM or is it better to get two people on board that might serve as a better sounding board? While they certainly work together, both are a constant moving target and it requires us to stay on top of trends and white hat policies of all the major players. My worst nightmare is to get someone that tries to game the system and screws up our rankings long term.
Industry News | | thenorrisgroup0 -
Do "big" SEO companies remove links after termination of service?
Or worded differently: Has anyone heard of "big" SEO companies removing links after termination of service? I have a client who isn't particularly happy with the SEO he's getting from a big Aussie SEO firm, and he wants to terminate, however they've built thousands of links for him and he's a little concerned they might all get pulled. Has anyone heard of this happening, or; Do you think this is a legitimate concern? I think its physically possible to remove backlinks like this because it seems the SEO firm in question is building links by using other client's websites. I also wonder if they might have large content farm style sites where they place links for clients which might be quite easy to take down. Please discuss!
Industry News | | CheapGames990