Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
A suggestion to SEOs that cold call potential clients
-
Learn some basic salesmanship. Do you realize that business owners are getting 3-4 phone calls and emails a day from other SEOs claiming to be the best? Be polite, ask questions, and don't insult me or yourself through ignorance. Ask questions. You might just discover that we could work together.
When you tell me that I'm not ranking for "competitive keywords" it tells me that you don't know what I'm trying to rank for. When you tell me you can get me to the top of Google in 3 months or less, you're still telling me that you don't know my business and what I want from my website. Who said I wanted national ranking anyway? Oh right, not me because you never asked.
And if I answer the question "Do you want more business/leads?" with "No." Then politely end the conversation and move on.
The rare time that I do get asked about my current efforts, don't insult me by calling me an amateur. I may be one, but talking down to me, or trying to make SEO sound like you're turning lead into gold will get a quick hang up from me.
If you want a contract with me, learn to negotiate based on my needs, not your process that you feel married to. There are a lot of business owners out there that would be willing to work with you if you treated you leads with respect rather than iteration 23 of your cold call script.
And in response to the person this morning that sent a "free report" of basic SEO fixes for my website, make sure you put that report together using **my website. ** I know you're working from a template, so it should be really easy to remove the info from the wedding company and the lawyer's webpages before you email it to me.
-
Thanks for the courtesy.
Not to belabour the point (so this will be my last response):
But I never said cold calling was ineffective.
I just said that it was wrong.
In the grand scheme of the universe, it annoys people, gives business a black eye, and invites government regulation that over reaches.
-
Thanks for the response, but we'll have to agree to disagree.
I maintain my position: cold calling is wrong. I would never try it.
Most sensible people already hang up. More people should.
And then fewer people would cold call.
And the world would be a better place.
-
I can't imagine any sensible person ever buying anything from someone who cold calls.
It is not a practice associated with reputable businesses, IMHO.
-
Always have your competitors telephone number handy to give to these people.
-
lol
-
A really good seo gets more referals than they can handle! So sick of low quality, unethical, high volume crappy seo scammers out there....AAARRRGGHHHHHH!!!!!
Ok, I feel much better now....
-
This is just my opinion, but the fact that someone would have to cold call to find SEO clients throws up all kinds of red flags. A talented SEO NEVER needs to cold call. In fact the problem is not finding new clients, the problem is having to pick and choose who you take on. Isnt the point of seo to bring in leads and clients? If your own seo skills are so poor that you have to cold call, then...well I am go out on a limb here, but get the he k out of our industry and giving real seo's a bad reputation.
-
Wow! lol...made my day. I hate cold calls from these type of dimwits, half of the time they have no idea what they're talking about.
-
I'll go one better. DON'T COLD CALL ME. I know how to use the internet to find things.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Confused About Potential Spammy Inbound Link
I unsure how my page got backlinked on this "passive DNS" website: http://pdns.daloo.de/search.php?alike=0&q=66.96.162.137 This looks to be my only inbound link, so I am worried this is negatively affecting my site ranking. Is this 56% spam score link negatively affecting my website? If so, any suggestions? Any feedback or insight would be greatly appreciated as I am very ignorant to what this person's webpage is about and why my page was linked.. Sincerely, Hayden My website: https://cashflo.org/
Industry News | | CashFlo_Trading2 -
Is it reasonable to not give an SEO access to our CMS?
A client (we designed their website) recently employed an SEO who required FTP access or access to the CMS. We told the client they would need to take full responsibility for any updates the SEO carried out, otherwise, the SEO could send over the changes and we would put them in at no extra cost to the client. The client didn't want to take responsibility and denied the SEO access to the CMS, and told the SEO to send over the completed work for us to put into the site. The SEO was not happy with this arrangement, and didn't seem to understand that we needed to trust him before access was would be given at a future date. Other SEO's have never had a problem with this arrangement, but this SEO claimed what they do is secret and for no one else to see. SEO want's to proceed, client doesn't want to proceed, we are happy to update the website with the client's approval. This particular client has a reputation for backing out of things. Also from the initial client, SEO contact the SEO was ready to update the website within 24 hours. Are we being unreasonable?
Industry News | | ChristinaRadisic1 -
Best SEO agency
What are peoples thoughts and ratings on SEO agencies in London. There are so many of them it is hard to understand which are the best.
Industry News | | S_Curtis1 -
How much margin do you add when estimating client projects?
After you calculate how many hours you need to complete a marketing project for a client, how much extra do you add for project management, communication, all the little things that come up, unexpected problems, client questions, etc.? One resource I read said to add 10% to 20% for project management, then add 25% to 33% more for fluctuations, then state a +/-15% margin of error on the estimate. I was wondering what percentages others use when estimating client projects.
Industry News | | AdamThompson0 -
Will Google ever begin penalising bad English/grammar in regards to rankings and SEO?
Considering Google seem to be on a great crusade with all their algorithm updates to raise the overall "quality" of content on the Internet, i'm a bit concerned with their seeming lack of action towards penalising sites that contain terrible English. I'm sure you've all noticed this when you attempt to do some proper research via Google and come across an article that "looks" to be what you're after, then you click through and realise it's obviously been either put together in a rush by someone not paying attention or putting much effort in, or been outsourced for cheap labour to another country whose workers aren't (close to being) native speakers. It's getting really old trying to make sense of articles that have completely incorrect grammar, entirely missing words, verb tenses that don't make any sense, randomly over-extravagant adjectives thrown in just as padding, etc. etc. No offense to all those from non-native speaking countries who are attempting to make a few bucks online, but this for me is becoming by far more of an issue in terms of "quality" of information online as opposed to some of the other search issues that are being given higher priority, and it just seems strange that Google have been so blasé about it up to this point - especially given so many of these articles and pages are nothing more than outsourced filler for cheap traffic. I understand it's probably hard to code in something so advanced, but it would go a long way towards making the web a better place in my opinion. Anyone else feeling the same way? Thoughts?
Industry News | | ExperienceOz1 -
Recommended marketplace for SEO
Hi Mozzers! With the shut down of the SEOMoz marketplace what are some other resources for finding people to help with SEO tasks? Craigslist seems like the best resource for this, but are there any other good ones?
Industry News | | ProjectLabs0 -
Hire single SEO & SEM person or hire separate people?
I've been moved to a busines development part of the business but I'm still in charge of all of our SEO and SEM. I was only an advanced beginner to begin with but our needs have grown. I'm not sure whether to contract with one or two people. Can someone be extremely well versed in all things SEO and SEM or is it better to get two people on board that might serve as a better sounding board? While they certainly work together, both are a constant moving target and it requires us to stay on top of trends and white hat policies of all the major players. My worst nightmare is to get someone that tries to game the system and screws up our rankings long term.
Industry News | | thenorrisgroup0 -
Do "big" SEO companies remove links after termination of service?
Or worded differently: Has anyone heard of "big" SEO companies removing links after termination of service? I have a client who isn't particularly happy with the SEO he's getting from a big Aussie SEO firm, and he wants to terminate, however they've built thousands of links for him and he's a little concerned they might all get pulled. Has anyone heard of this happening, or; Do you think this is a legitimate concern? I think its physically possible to remove backlinks like this because it seems the SEO firm in question is building links by using other client's websites. I also wonder if they might have large content farm style sites where they place links for clients which might be quite easy to take down. Please discuss!
Industry News | | CheapGames990