Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track your brand’s footprint in AI search
      Moz Pro

      Track your brand’s footprint in AI search

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Research & Trends
    3. White Hat / Black Hat SEO
    4. Website not listing in google - screaming frog shows 500 error? What could the issue be?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Website not listing in google - screaming frog shows 500 error? What could the issue be?

    White Hat / Black Hat SEO
    3
    4
    2291
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Heehaw
      Heehaw last edited by

      Hey,

      http://www.interconnect.org.uk/ - the site seems to load fine, but for some reason the site is not getting indexed.   I tried running the site on screaming frog, and it gives a 500 error code, which suggests it can't access the site?  I'm guessing this is the same problem google is having, do you have any ideas as to why this may be and how I can rectify this?

      Thanks,

      Andrew

      1 Reply Last reply Reply Quote 0
      • Heehaw
        Heehaw last edited by

        Thanks - I'll get in touch with their hosting provider asap.

        1 Reply Last reply Reply Quote 0
        • Devanur-Rafi
          Devanur-Rafi last edited by

          Hi Andrew,

          The server on which your website is hosted is throwing a 500 server-side error. You better contact the hosting provider and get the issue fixed. You can use the HTTP header status checkers online like, web-sniffer.net and put the URL, http://www.interconnect.org.uk

          All the other tools like W3C validator, http://builtwith.com/interconnect.org.uk etc gave the same result:

          500 Internal Server Error

          Best,

          Devanur Rafi

          1 Reply Last reply Reply Quote 1
          • GPainter
            GPainter last edited by

            Have you looked in webmaster tools as it may tell you in there under crawl errors ?

            1 Reply Last reply Reply Quote 1
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • Ruchy

              Screaming Frog tool left me stumped

              Hi there again, I found a major cloaking hack in our client's website that is really well camouflaged and all the seo tools that I tried to help me check for cloaking couldn't find it. I know that screaming frog is a great tool and I want to use it to help me, however, I can't seem to get my way around their system that I downloaded. Can you help me with the screaming frog program? Do you know where I can make a full site check for cloaking, maybe there are more links that I wasn't notified about? I would really appreciate if you could help me with that. Thanks so much, Ruchy

              White Hat / Black Hat SEO | | Ruchy
              2
            • juicyresults

              HOW!??! Homepage Ranking Dropped Completely out of Top 100 on Google....

              So I'm competing for a very competitive keyword, and I've been on the bottom of page 2 for a while now, ranking for my homepage, which is very content rich and has GREAT links pointing to it. Out of nowhere, last week I dropped completely out of the top 100 or so, yet one of my article posts now ranks on page 6 or so for the same keyword. I have great authoritative links, my on-page is spot on, all of my articles are super super high quality, I don't understand how my homepage, which has ranked for the main keyword for months on page 2, can just completely drop out of the top 100 or so.... Can anyone help provide some insight?

              White Hat / Black Hat SEO | | juicyresults
              0
            • kirmeliux

              Thumbtack Blatantly Violating Google TOS?

              Hi, We have a business registered on Thumbtack so we receive their newsletters. I'm aware that review sites offering a "badge" or verification logo which links back to your profile is nothing new. But the email I received from Thumbtack is a fairly blatant attempt to game Google for popular keywords. I was just curious on your thoughts about this. I believe it was Overstock who did something like this and got slapped by Google pretty hard for a while. Could Thumbtack be heading down the same path? Image: http://i.imgur.com/FWPnmEP.jpg

              White Hat / Black Hat SEO | | kirmeliux
              0
            • esiow2013

              Does Google crawl and index dynamic pages?

              I've linked a category page(static) to my homepage and linked a product page (dynamic page) to the category page. I tried to crawl my website using my homepage URL with the help of Screamingfrog while using Google Bot 2.1 as the user agent. Based on the results, it can crawl the product page which is a dynamic. Here's a sample product page which is a dynamic page(we're using product IDs instead of keyword-rich URLs for consistency):http://domain.com/AB1234567 Here's a sample category page: http://domain.com/city/area Here's my full question, does the spider result (from Screamingfrog) means Google will properly crawl and index the property pages though they are dynamic?

              White Hat / Black Hat SEO | | esiow2013
              0
            • AAC_Adam

              My website is coming up under a proxy server "HideMyAss.com." How do I stop this from happening?

              We've noticed that when we search our web copy in Google the first result is under a proxy server "HideMyAss.com," and our actual website is no where in sight. We've called Google and they really didn't have an answer for us (well the 2-3 people) we spoke with. Any suggestions or ideas would be greatly appreciated.

              White Hat / Black Hat SEO | | AAC_Adam
              0
            • makote

              Avoiding the "sorry we have no imagery here" G-maps error

              Hi there, we recently did a redesign on a big site and added Gmaps locations to almost every page since we are related to Real State, Listings, Details, search results all have a map embedded. While looking at GWT I found that the top keywords on our site (which is in spanish) are the following. have here imagery sorry After a quick search I found out this is a Gmaps bug, when Google Bot accesses the Pages it throws an error out with this text repeated several times. If you do a search for "sorry we have no imagery here" you will see lots of sites with this issue. My question is, Is this affecting the overall SEO since Bots are actually crawling and indexing this hence its being reported by GWT, Should I cloak this to robots? Has anyone noticed this or has been able to fix it? Thanks in advance!

              White Hat / Black Hat SEO | | makote
              0
            • Marc-FIMA

              How to Get Backlinks to a Coupon Code Website

              Hello Guys, I run a coupon code website, which by its very nature does not contain the most compelling of content.  As you can probably understand, not many people are going to want to link to a page which lists a number of coupons relating to a specific online retailer. I am really struggling to come up with new and innovative ways of attracting links and wondered if anybody was in a similar position to me or could offer some advice. Would love to get some feedback. Thanks!

              White Hat / Black Hat SEO | | Marc-FIMA
              1
            • razasaeed

              Why do websites use different URLS for mobile and desktop

              Although Google and Bing have recommended that the same URL be used for serving desktop and mobile websites, portals like airbnb are using different URLS to serve mobile and web users. Does anyone know why this is being done even though it is not GOOD for SEO?

              White Hat / Black Hat SEO | | razasaeed
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.