undefined
Skip to content
Moz logo Menu open Menu close
  • Products
    • Moz Pro
    • Moz Pro Home
    • Moz Local
    • Moz Local Home
    • STAT
    • Moz API
    • Moz API Home
    • Compare SEO Products
    • Moz Data
  • Free SEO Tools
    • Domain Analysis
    • Keyword Explorer
    • Link Explorer
    • Competitive Research
    • MozBar
    • More Free SEO Tools
  • Learn SEO
    • Beginner's Guide to SEO
    • SEO Learning Center
    • Moz Academy
    • SEO Q&A
    • Webinars, Whitepapers, & Guides
  • Blog
  • Why Moz
    • Agency Solutions
    • Enterprise Solutions
    • Small Business Solutions
    • Case Studies
    • The Moz Story
    • New Releases
  • Log in
  • Log out
  • Products
    • Moz Pro

      Your all-in-one suite of SEO essentials.

    • Moz Local

      Raise your local SEO visibility with complete local SEO management.

    • STAT

      SERP tracking and analytics for enterprise SEO experts.

    • Moz API

      Power your SEO with our index of over 44 trillion links.

    • Compare SEO Products

      See which Moz SEO solution best meets your business needs.

    • Moz Data

      Power your SEO strategy & AI models with custom data solutions.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Free SEO Tools
    • Domain Analysis

      Get top competitive SEO metrics like DA, top pages and more.

    • Keyword Explorer

      Find traffic-driving keywords with our 1.25 billion+ keyword index.

    • Link Explorer

      Explore over 40 trillion links for powerful backlink data.

    • Competitive Research

      Uncover valuable insights on your organic search competitors.

    • MozBar

      See top SEO metrics for free as you browse the web.

    • More Free SEO Tools

      Explore all the free SEO tools Moz has to offer.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Learn SEO
    • Beginner's Guide to SEO

      The #1 most popular introduction to SEO, trusted by millions.

    • SEO Learning Center

      Broaden your knowledge with SEO resources for all skill levels.

    • On-Demand Webinars

      Learn modern SEO best practices from industry experts.

    • How-To Guides

      Step-by-step guides to search success from the authority on SEO.

    • Moz Academy

      Upskill and get certified with on-demand courses & certifications.

    • MozCon

      Save on Early Bird tickets and join us in London or New York City

    Unlock flexible pricing & new endpoints
    Moz API

    Unlock flexible pricing & new endpoints

    Find your plan
  • Blog
  • Why Moz
    • Small Business Solutions

      Uncover insights to make smarter marketing decisions in less time.

    • Agency Solutions

      Earn & keep valuable clients with unparalleled data & insights.

    • Enterprise Solutions

      Gain a competitive edge in the ever-changing world of search.

    • The Moz Story

      Moz was the first & remains the most trusted SEO company.

    • Case Studies

      Explore how Moz drives ROI with a proven track record of success.

    • New Releases

      Get the scoop on the latest and greatest from Moz.

    Surface actionable competitive intel
    New Feature

    Surface actionable competitive intel

    Learn More
  • Log in
    • Moz Pro
    • Moz Local
    • Moz Local Dashboard
    • Moz API
    • Moz API Dashboard
    • Moz Academy
  • Avatar
    • Moz Home
    • Notifications
    • Account & Billing
    • Manage Users
    • Community Profile
    • My Q&A
    • My Videos
    • Log Out

The Moz Q&A Forum

  • Forum
  • Questions
  • Users
  • Ask the Community

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

  1. Home
  2. Digital Marketing
  3. Web Design
  4. 404 error on phone numbers

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

404 error on phone numbers

Web Design
4
4
3.2k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as question
Log in to reply
This topic has been deleted. Only users with question management privileges can see it.
  • SeeGreen
    SeeGreen last edited by Jan 14, 2014, 3:16 PM

    Hi,

    I'm receiving a 404 error on my callto: phone number and wondered if there's a way to fix the problem. We've not experienced it before so I'm not sure if it's something to do with the crawl?

    Any help massively appreciated!

    Thanks

    Anne

    1 Reply Last reply Reply Quote 0
    • tawnycase
      tawnycase @OCPmusic last edited by Sep 27, 2017, 5:51 PM Sep 27, 2017, 5:51 PM

      Hey there!

      We'd love to help you out here, but it will be easiest if we can see your Campaign and the data it's returning. Please write in to help@moz.com with the details of what's happening, and we'll see if we can figure out what's going on with those callto: links! 🙂

      1 Reply Last reply Reply Quote 0
      • OCPmusic
        OCPmusic Subscriber last edited by Sep 27, 2017, 3:56 PM Sep 27, 2017, 3:56 PM

        We are having this same problem our callto links are appearing as duplicate content relative links on the pages they are clicked from and they are returning 404 errors in the MOZ crawl.  Has anybody found an answer to this question about proper formatting for callto / tel links?

        tawnycase 1 Reply Last reply Sep 27, 2017, 5:51 PM Reply Quote 0
        • topic:timeago_earlier,4 years
        • ChiarynMiranda
          ChiarynMiranda Staff last edited by Jan 15, 2014, 2:05 PM Jan 14, 2014, 9:59 PM

          Hey Anne,

          Thanks for writing in. We haven't had any other users reporting that their callto: or tel: links are showing up as relative links in their crawl diagnostics so I dug into the formatting a little bit. From the research I've done (http://demosthenes.info/blog/536/Adding-Phone-Numbers-To-Web-Pages-With-HTML5-and-Microdata), it seems that the links may be formatted incorrectly as they are missing the + symbol mentioned in the post before the number in the link. I also tried clicking the callto: link on the site from a mobile browser and the link was not handled correctly there either. Basically, nothing happened unless I held the link down and then my browser tried to open the page as a relative link, as well.

          Since I am not a web dev, I can't really advise on the proper formatting for these links, so I think this would be a better question for the community as a whole. I am going to change the category of the question to Technical SEO Issues and Web Design, which will allow the community to advise the proper formatting for these types of links.

          I hope this helps!

          Chiaryn

          1 Reply Last reply Reply Quote 1
          • 1 / 1
          1 out of 4
          • First post
            1/4
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • lucybish

            Questions about putting 2-3 keywords in title tag.

            keywords title tags

            Hi there, what is the best way to decide the keywords to be used in title tag?

            Web Design | Mar 29, 2023, 4:09 PM | lucybish
            0
          • seoelevated

            Reducing cumulative layout shift for responsive images - core web vitals

            core web vitals

            In preparation for Core Web Vitals becoming a ranking factor in May 2021, we are making efforts to reduce our Cumulative Layout Shift (CLS) on pages where the shift is being caused by images loading. The general recommendation is to specify both height and width attributes in the html, in addition to the CSS formatting which is applied when the images load. However, this is problematic in situations where responsive images are being used with different aspect ratios for mobile vs desktop. And where a CMS is being used to manage the pages with images, where width and height may change each time new images are used, as well as aspect ratios for the mobile and desktop versions of those. So, I'm posting this inquiry here to see what kinds of approaches others are taking to reduce CLS in these situations (where responsive images are used, with differing aspect ratios for desktop and mobile, and where a CMS allows the business users to utilize any dimension of images they desire).

            Web Design | Dec 20, 2022, 11:15 PM | seoelevated
            3
          • alan-shultis

            Is managed wordpress hosting bad for seo?

            hi, i would like to create my own website, but I am confused either to choose cpanel hosting or managed wordpress

            Web Design | Apr 13, 2024, 4:40 PM | alan-shultis
            0
          • calvinkj

            Does changing content and design of the website gonna affect my all the backlinks i have made till now

            i have been working on my link profile for a month now, after learning about 5 step moz methodology i have decided that i would like to change all of the content of my site and taylor it to what my customers need, am i gonna loose all the domain authority if make changes? if it gonna affect, hows that  gonna come out

            Web Design | Dec 12, 2023, 4:17 PM | calvinkj
            0
          • Joe_Stoffel

            Have Your Thoughts Changed Regarding Canonical Tag Best Practice for Pagination? - Google Ignoring rel= Next/Prev Tagging

            Hi there, We have a good-sized eCommerce client that is gearing up for a relaunch. At this point, the staging site follows the previous best practice for pagination (self-referencing canonical tags on each page; rel=next & prev tags referencing the last and next page within the category). Knowing that Google does not support rel=next/prev tags, does that change your thoughts for how to set up canonical tags within a paginated product category? We have some categories that have 500-600 products so creating and canonicalizing to a 'view all' page is not ideal for us. That leaves us with the following options (feel it is worth noting that we are leaving rel=next / prev tags in place): Leave canonical tags as-is, page 2 of the product category will have a canonical tag referencing ?page=2 URL Reference Page 1 of product category on all pages within the category series, page 2 of product category would have canonical tag referencing page 1 (/category/) - this is admittedly what I am leaning toward. Any and all thoughts are appreciated! If this were in relation to an existing website that is not experiencing indexing issues, I wouldn't worry about these. Given we are launching a new site, now is the time to make such a change. Thank you! Joe

            Web Design | Feb 7, 2023, 8:46 PM | Joe_Stoffel
            1
          • Kdruckenbrod

            Payment Options in Footer

            Hi Moz Community. I'm currently working on cleaning up a website footer on an e-commerce site. I was curious to find out if including payment options is important? Either text or image icons. Including Visa, AMEX etc. Are there benefits of displaying them? Image attached. Thanks vcdoL

            Web Design | Apr 18, 2024, 7:09 AM | Kdruckenbrod
            0
          • skehoe

            4XX (Client Error) on Wordpress Wesbite

            I've just taken over the management of a website and am getting 4x  4XX (client Error) issues. Example: http://inter-italia.com/en/wp-login.php?action=lostpassword Can anyone give any guidance as how to fix this wordpress? I also see a lot of 'temporary redirects' due to multilingual plugin - is there anything I can do to fix this?

            Web Design | Jan 8, 2014, 8:09 AM | skehoe
            0
          • jmansd

            Is it necessary to redirect every Error page (404 or 500) found?

            If I have Hundreds of pages with 404 and 500 erros should set up 301 redirects for all of them?  Some of the pages have external links, some don't.

            Web Design | Jun 13, 2011, 7:05 PM | jmansd
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.