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  4. How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?

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How do I remove 11,000 spam facebook page likes received overnight complete with negative ratings/reviews?

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  • jstallings
    jstallings Subscriber last edited by Feb 11, 2014, 5:17 PM

    My page has 11,000 spammed page likes.  Only 250 are legitimate.  These spammers are leaving 1 star ratings.  Facebook is limiting the number of likes I can delete.  I can report some fake ratings as spam but, again, facebook is limiting what I see.  Any suggestions on how to proceed?


    Update:

    I found a work around for the negative ratings/reviews.

    I can change the category of my page to "other community" to remove the rating system from the page https://www.facebook.com/changeratings/posts/445471405558046.  That still leaves me with 11,000 illegitimate likes that are stealing away from my 250 legitimate fans from seeing our posts.  Should I start over?

    1 Reply Last reply Reply Quote 0
    • EricaMcGillivray
      EricaMcGillivray @jstallings last edited by Apr 8, 2014, 2:53 PM Apr 8, 2014, 2:53 PM

      Wow, that's good to know about getting blocked! But sorry to hear that you had to learn the hard way.

      1 Reply Last reply Reply Quote 0
      • jstallings
        jstallings Subscriber @skehoe last edited by Apr 8, 2014, 10:40 AM Apr 8, 2014, 10:40 AM

        Yup.  Same here.

        We are starting over from scratch.  After deleting 15 or so likes, Facebook blocked us for several days from being able to delete any more.

        I haven't had any success finding another solution

        Please share if you find any other information.  I'm dumbfounded.

        EricaMcGillivray 1 Reply Last reply Apr 8, 2014, 2:53 PM Reply Quote 0
        • skehoe
          skehoe Subscriber last edited by Apr 7, 2014, 4:49 PM Apr 7, 2014, 4:49 PM

          I've had a similar issue - haven't sourced a solution.  Also, I noticed even when you change the page to a 'community' page so remove the 'review' option - the old negative reviews still show via Facebook mobile app.  Did you also have this issue?

          jstallings 1 Reply Last reply Apr 8, 2014, 10:40 AM Reply Quote 0
          • topic:timeago_earlier,2 months
          • vmialik
            vmialik last edited by Feb 12, 2014, 7:22 AM Feb 12, 2014, 7:14 AM

            Hi Michael

            This video is going viral: http://www.youtube.com/watch?v=oVfHeWTKjag

            It "should" be time before Facebook comes out and gives you so option to mass remove likes. I would since this is all just coming to the surface. Wait a bit and see if Facebook comes out with:

            1. A mass removal tool

            2. Takes care of it itself

            3. Or doesn't do anything, at that point maybe its worth starting over, but then again what good is it if these spammers find your page and spam again?

            Hope this helps!

            1 Reply Last reply Reply Quote 0
            • EricaMcGillivray
              EricaMcGillivray last edited by Feb 11, 2014, 10:22 PM Feb 11, 2014, 10:22 PM

              So I couldn't find anyway to remove likes that wasn't super manual. Looks like generally Facebook notices what's up and then deletes them all as spam accounts. I'd consider starting over, especially with that few likes. Unless you really need that brand name. I did find a how-to on creating a macro in order to remove likes. Not sure how well it works, so beware.

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