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Wrong Category Displaying Google Business Page?
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Our firm keeps displaying "bankruptcy attorney" on google business page. Granted, we do that, as well as a variety of other services, but our primary category is "Personal Injury Attorney". I was told the categories are randomly selected, but I don't think that's true. Every time I've looked (or had other people look for us) on local, it displays as "bankruptcy attorney." What should I do? Is there a way to lock in the "Personal Injury Attorney" category, so it's the one that displays? Should I get rid of all the other categories except for "personal injury attorney?" Any other suggestion?
Thanks,
Ruben
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I know it's not any bankruptcy related directories or poor citation building, because we've just started building out for this location a few months ago. And, we've never stressed bankruptcy, but thank you for the suggestions. Those are definitely sold point to consider.
It's starting to look like I may just have to delete the other categories, but I worry because, if I do that, I won't have a "complete" profile and that could cost me in google's eyes as well.
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We went through a similar issue when Google migrated their local services to G+. Several of our clients had correct categories and when the platform switched they arbitrarily set new categories. Some were way off. If the personal injury is the most important category, I would delete the others temporarily and try reintroducing the other categories later. It could also be a situation where you have citations outside of Google in Bankruptcy related directories or with data related to it. Doing a citation building campaign focused on the personal injury category may also help.
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