Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Let your business shine with Listings AI
      Moz Local

      Let your business shine with Listings AI

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Local SEO
    4. Local Listings
    5. How to deal with wrong location in Google SERP

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How to deal with wrong location in Google SERP

    Local Listings
    4
    6
    1915
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Houdoe
      Houdoe last edited by

      Hi,

      If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local.

      But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address.

      Of course I can solve that for myself, but the same goes for my potential clients.

      Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?

      1 Reply Last reply Reply Quote 1
      • DSM_UK
        DSM_UK last edited by

        Hi Hans,

        Unfortunately IP addresses are not great on a desktop pc, not always but sometimes our Internet Service Provider seems to play havoc with our actual location.

        However on mobile it is usually a lot more reliable, so make sure your site is mobile friendly!

        As long as you have all your data set up and Google+ and the likes linked then your local listings will work correctly, 
        I wouldn't recommend targeting a popular IP location as it is not your true location. Keeping your town/city in your tagging will help for local searches for those who include there location in their searches.

        But if your client's ISPs have their IP address located wrongly, I am afraid this is something you cannot compensate for.

        Kind Regards,

        Jimmy

        1 Reply Last reply Reply Quote 1
        • Andy.Drinkwater
          Andy.Drinkwater @UmarKhan last edited by

          I don't think IP factor matters that much

          Going to disagree with this here I'm afraid because I have seen some quite overwhelming results based on a user location. I am based in Chester, UK - If I search, based on my IP, I will be shown local results earlier - that kind of thing. I'm not saying this is always going to be the case, but based on locations, it can play a pretty major part.

          @Hans - There are lots of things you can do to try and remedy this, but remember that Google has the final say. You could try building your brand strength more and perhaps talk create a few blog posts based around location and product, talk about surrounding towns that you cover and suggestions as Umar mentions above.

          Also you could do a little testing and see how your competitors get around this issue. Crossing every 't' and dotting every 'i' is going to be a big key to success.

          -Andy

          1 Reply Last reply Reply Quote 1
          • UmarKhan
            UmarKhan @Houdoe last edited by

            Hey Hans,

            I don't think IP factor matters that much.. If you have a proper citations of NAP, optimized local content, G+ local pages, links from local sources and other local listings; I don't think this IP factor gonna hurt you that much.

            But if you're very much sure that all the things are perfect and you're still not climbing then you can think about the local IPs.

            Andy.Drinkwater 1 Reply Last reply Reply Quote 1
            • Houdoe
              Houdoe @UmarKhan last edited by

              Hi Umar,

              Thanks for your answer! I'm not sure we're talking about the same thing here.

              Let me explain: my company is in town X. I want it to be found by people in town X.

              My potential client also lives in town X. But Google says he lives in town Y. Because his IP address tells that to them.

              It seems that I'm lower in the search results than I would have been if the client was located in X, as he should. Or am I wrong here?

              Cheers,
              Hans

              UmarKhan 1 Reply Last reply Reply Quote 0
              • UmarKhan
                UmarKhan last edited by

                Hey Hans,

                Yes, Search engines use the following signals to determine the location of your website:

                • Hosting location (I think it's still matters)
                • Domain tld (eg .co.uk for the UK and .com for the US)

                It is important to check that the actual location of your servers is reflected in their IP address using a tool like this one. I remember once Matt Cutts discussed this topic "How should I serve different content based on user location?" here https://youtu.be/GFf1gwr6HJw

                Hope this helps!

                Houdoe 1 Reply Last reply Reply Quote 1
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • GabeGibitz

                  How do I treat multiple buildings on the same college campus on Google for local SEO?

                  Should I delete them? Simply give them a different address like "City, State, Zip"? I see the benefit of having key buildings on campus in Google Maps, but I don't want those to affect my accuracy score and, thus, my local rankings for SEO.

                  Local Listings | | GabeGibitz
                  1
                • CalicoKitty2000

                  HELP! Google Local dropped!

                  I noticed that my Google Local page does not show in any search results anymore.  Looking at Moz Local, it appears that I had 250 views on August 30th and 0 after that.  It just dropped overnight.  I looked at Google My Business and I noticed that I had a duplicate listing (no idea where it came from).  It wasn't verified though.  I deleted that.  I also noticed that my address has been changed to Drive instead Dr.  I was very careful in making it the same everywhere, but it changed without me changing it.  Perhaps someone so kindly "suggested an edit" and I didn't see that happen. Anyone have any ideas.  My organic search ranking is still strong.  #3 for most search terms.  And we have a very strong Google Local reviews.  I mean, it even shows business that have been permanently closed over me!!!  And we have photos, great reviews, and regularly post to Google+. I seriously need some help.  I am a small business owner that does all of my own SEO because I can't afford a good SEO. 😞

                  Local Listings | | CalicoKitty2000
                  0
                • AJFanter

                  My Evernote Notes showing up on Google Search page ?

                  I may just be living under a rock here in Reno, but tonight while doing a search (on desktop) for a  phone number of a restaurant in Tahoe, Google  served me a bunch of my Evernote notes along with my SERPS After the initial "WTFriday" moment, I realized that there was an  "Evernote" bar above a series of images of what Google must think are related notes --- for example in a few weeks I am planning to take friends to Bliss & Rubicon - and I had saved the map in Evernote. Next to the map image were two notes related to  daughters upcoming swim meet in South Tahoe. I did a similar search and this time a listing for hours at a local pool (near Tahoe) and two other documents came up. Since I live in Reno I thought it was odd to get all those Tahoe activities - but the fact that my Evernote on "Tahoe" things was there caught me off guard. The results were locate on the right hand where local business maps usually are -- the map and business info about the restaurant I was looking for appeared below that. ... while the left hand column features traditionals SERPs.  . I am just trying to find out if I am late to the party on this  ... or if serving data saved in my Evernote files is new... If anyone else has seen this, let me know. I could just be late to this. ...

                  Local Listings | | AJFanter
                  0
                • EcommerceSite

                  How long until an address changes after verification on Google My Business?

                  Started working with a company recently that had a Google My Business with an old address. I went ahead and claimed it and verified it with the postcard, but it still shows the old address if search. How long will that be?

                  Local Listings | | EcommerceSite
                  0
                • billyguyette

                  Why I'm I ranking so low on Google Maps

                  About 3 months I started a website (www.guyetteroofing.com) for my roofing business in Montgomery, Alabama. The site is still a work in progress, however, because the competition doesn't really market via internet it was fairly easy to rank on Google Maps. Within 1 month the business was letter "A" in Google Maps. About 3 three weeks ago my ranking was dropped considerably, not showing up at all in letters A through G. The business is still indexed in Google Maps, but only represented by a small red dot. My website is still ranking pretty high for "roofers in Montgomery", but my position on Google Maps has all but disappeared. I have no idea what I've done to be rank so low on Google Maps but still have a solid position on regular Google Search. I've checked my citations and my NAPs, there are a few inconsistencies but nothing major.  How can I rank so far below my competition if I have twice as many citations, an actual website, and a Google Plus page?

                  Local Listings | | billyguyette
                  0
                • PeteC12

                  Should my website link to my google business listing given that I already link from google business to my website ?

                  I have a website with individual Location Landing Pages for each of my Depots.  I also have individual Google Local Business Listings for each of my depots. Should I have a link from my Website Location Landing Pages to the associated Google local Business listings or not ?... Given that I already have a link on my Google Business listing to the relevant Location Page on my website. I wasn't sure whether linking both ways would be more beneficial thus enforcing things better or whether it's not needed to link both ways . thanks Pete

                  Local Listings | | PeteC12
                  0
                • Ampweb

                  How to show on Google Maps for specific areas close to me?

                  Hi there, Im wondering the best approach to get more consistent listings for google map searches (the pins on the map) for a business.
                  Here is a small overview. My client provides storage services in London. His business is very local as customers will only want to use them if they are from surrounding local suburbs within the City. His business is showing on the map for some of the suburbs close to his business, but it does not actually show when you search for the closest location (suburb) that his business is located in, or other local suburbs. What would be the best approach to ensure google shows a pin for his search results when users search for all close-by suburbs to his business address? Is this possible or will it just happen over time? He already has landing pages on his website for each of his suburbs that he is trying to target, eg: "Self Storage Camden".

                  Local Listings | | Ampweb
                  0
                • Gavo

                  Are citations the way to go even if there is no Google Places listing

                  If there are no Google Places / Local listing for a keyword search term, for example... "web design vancouver", do building citations still help in enabling websites to move up the organic rankings?

                  Local Listings | | Gavo
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.