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  4. How can I get Bing to index my subdomain correctly?

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How can I get Bing to index my subdomain correctly?

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  • cos2030
    cos2030 last edited by Jul 30, 2015, 8:49 PM

    Hi guys,

    My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.

    I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.

    Does anyone have any advice on how I could fix this issue?

    Thank you!

    1 Reply Last reply Reply Quote 0
    • cos2030
      cos2030 @KristinaKledzik last edited by Oct 2, 2015, 3:15 AM Oct 2, 2015, 3:15 AM

      Hi guys, I thought you'd be interested in a follow up on this.

      So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.

      However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.

      Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!

      Cheers

      Karl

      1 Reply Last reply Reply Quote 0
      • topic:timeago_earlier,15 days
      • cos2030
        cos2030 @Christy-Correll last edited by Sep 16, 2015, 7:49 PM Sep 16, 2015, 7:49 PM

        Hi guys,

        Sorry for the late reply and thanks for the help!

        It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...

        Cheers 🙂

        1 Reply Last reply Reply Quote 0
        • Christy-Correll
          Christy-Correll Staff last edited by Sep 16, 2015, 3:44 PM Sep 16, 2015, 3:44 PM

          Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!

          Christy

          cos2030 1 Reply Last reply Sep 16, 2015, 7:49 PM Reply Quote 0
          • topic:timeago_earlier,2 months
          • KristinaKledzik
            KristinaKledzik last edited by Sep 16, 2015, 7:48 PM Jul 31, 2015, 10:07 PM

            Hi Karl,

            That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?

            Best,

            Kristina

            cos2030 1 Reply Last reply Oct 2, 2015, 3:15 AM Reply Quote 3
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