undefined
Skip to content
Moz logo Menu open Menu close
  • Products
    • Moz Pro
    • Moz Pro Home
    • Moz Local
    • Moz Local Home
    • STAT
    • Moz API
    • Moz API Home
    • Compare SEO Products
    • Moz Data
  • Free SEO Tools
    • Domain Analysis
    • Keyword Explorer
    • Link Explorer
    • Competitive Research
    • MozBar
    • More Free SEO Tools
  • Learn SEO
    • Beginner's Guide to SEO
    • SEO Learning Center
    • Moz Academy
    • SEO Q&A
    • Webinars, Whitepapers, & Guides
  • Blog
  • Why Moz
    • Agency Solutions
    • Enterprise Solutions
    • Small Business Solutions
    • Case Studies
    • The Moz Story
    • New Releases
  • Log in
  • Log out
  • Products
    • Moz Pro

      Your all-in-one suite of SEO essentials.

    • Moz Local

      Raise your local SEO visibility with complete local SEO management.

    • STAT

      SERP tracking and analytics for enterprise SEO experts.

    • Moz API

      Power your SEO with our index of over 44 trillion links.

    • Compare SEO Products

      See which Moz SEO solution best meets your business needs.

    • Moz Data

      Power your SEO strategy & AI models with custom data solutions.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Free SEO Tools
    • Domain Analysis

      Get top competitive SEO metrics like DA, top pages and more.

    • Keyword Explorer

      Find traffic-driving keywords with our 1.25 billion+ keyword index.

    • Link Explorer

      Explore over 40 trillion links for powerful backlink data.

    • Competitive Research

      Uncover valuable insights on your organic search competitors.

    • MozBar

      See top SEO metrics for free as you browse the web.

    • More Free SEO Tools

      Explore all the free SEO tools Moz has to offer.

    What is your Brand Authority?
    Moz

    What is your Brand Authority?

    Check yours now
  • Learn SEO
    • Beginner's Guide to SEO

      The #1 most popular introduction to SEO, trusted by millions.

    • SEO Learning Center

      Broaden your knowledge with SEO resources for all skill levels.

    • On-Demand Webinars

      Learn modern SEO best practices from industry experts.

    • How-To Guides

      Step-by-step guides to search success from the authority on SEO.

    • Moz Academy

      Upskill and get certified with on-demand courses & certifications.

    • SEO Q&A

      Insights & discussions from an SEO community of 500,000+.

    Unlock flexible pricing & new endpoints
    Moz API

    Unlock flexible pricing & new endpoints

    Find your plan
  • Blog
  • Why Moz
    • Small Business Solutions

      Uncover insights to make smarter marketing decisions in less time.

    • Agency Solutions

      Earn & keep valuable clients with unparalleled data & insights.

    • Enterprise Solutions

      Gain a competitive edge in the ever-changing world of search.

    • The Moz Story

      Moz was the first & remains the most trusted SEO company.

    • Case Studies

      Explore how Moz drives ROI with a proven track record of success.

    • New Releases

      Get the scoop on the latest and greatest from Moz.

    Surface actionable competitive intel
    New Feature

    Surface actionable competitive intel

    Learn More
  • Log in
    • Moz Pro
    • Moz Local
    • Moz Local Dashboard
    • Moz API
    • Moz API Dashboard
    • Moz Academy
  • Avatar
    • Moz Home
    • Notifications
    • Account & Billing
    • Manage Users
    • Community Profile
    • My Q&A
    • My Videos
    • Log Out

The Moz Q&A Forum

  • Forum
  • Questions
  • Users
  • Ask the Community

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

  1. Home
  2. SEO Tactics
  3. Local SEO
  4. Local Listings
  5. Having two GMB listings at same address

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

Having two GMB listings at same address

Local Listings
3
4
1.3k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as question
Log in to reply
This topic has been deleted. Only users with question management privileges can see it.
  • ViviCa1
    ViviCa1 last edited by Jul 25, 2016, 7:45 AM

    We currently have two verified GMB listings at the same address - I "inherited" these when I joined the company, and was considering merging them, as I am aware it is generally not recommended to have more than one listing per company per location. However, the two listings highlight two different sectors of our company so I decided to keep both and optimised them as best as possible by completing the information, adding pictures etc.

    One of the listings uses our legal company name, one uses our name that we trade under as an e-commerce business. The listing with our legal company name links to our corporate website and focuses on installations we do, while the listing with our e-commerce business name links to our ecommerce website and focuses on products we sell through there so they differ a bit from each other. Both serve the entire country, so they are not targeted specifically toward local searches.

    The following differ: Business name, sector, website
    The following are the same: Address, phone number, opening hours

    So far we haven't had any issues, both are verified and show up in Google, but recently, we have had the following notification pop up:

    Fix locations with duplicate addresses__Use shop codes to differentiate locations that have the same address. Click each location and give it a unique address or shop code, or remove it.

    I'd appreciate some advice as to what would be best in this situation. Should I just add shop codes to differentiate the two listings in order to be able to keep them both? If so, what purpose do these shop codes have, how should I format these and will these be publicly visible within our listings?

    If you would suggest merging them, how could I ensure that it shows up whether people search for our e-commerce business name or for our legal business name as these are different?

    Thanks in advance!

    1 Reply Last reply Reply Quote 0
    • MiriamEllis
      MiriamEllis Subject Expert @ViviCa1 last edited by Jul 28, 2016, 3:46 PM Jul 28, 2016, 3:46 PM

      Hey There!

      Blue Corona has provided a good answer. I just want to confirm here that you definitely do not want a second listing for an e-commerce business. That's not considered to be a local business. Regarding store codes, Google says:

      "In Google My Business Locations, you submit a unique identifier for each store, called a store code. You must know these store codes to create a local feed in a later step."

      I am not aware of any other use of store codes beyond this.

      1 Reply Last reply Reply Quote 0
      • ViviCa1
        ViviCa1 @BlueCorona last edited by Jul 26, 2016, 6:02 AM Jul 26, 2016, 6:02 AM

        Hi, thanks for your reply. Both locations are actually owned by the same Google account, however, I am aware there are some issues with duplication due to the use of the same address and phone number. Think I might bring it up again internally whether we should merge the two listings.

        While strictly speaking the corporate GMB listing is probably a better fit for the GMB guidelines and we get a lot more views of it, we actually get more clicks through the other one, despite only having half the views, so it'd be a shame to lose that one.

        Does anyone have any advice regarding the use of shop codes? I've read the Google documentation on them but am still a bit unclear as to what they are for. My understanding is that they serve to distinguish listings when using bulk uploads but we don't use bulk uploads, so would it still make sense to use them and if so how would you format them?

        Thanks!

        MiriamEllis 1 Reply Last reply Jul 28, 2016, 3:46 PM Reply Quote 1
        • BlueCorona
          BlueCorona last edited by Jul 25, 2016, 5:46 PM Jul 25, 2016, 5:46 PM

          Check out this support page from Google: https://support.google.com/business/answer/6187665

          No matter what, duplicated locations for multiple accounts are a violation of Google My Business' quality guidelines. Simply put, this can negatively affect how you show up in search results. SO. You can choose to put that address on ONE of the accounts.

          As for whether or not merging your accounts would be worth it, it may be best to speak with a professional at Google. They can hear the uniqueness of your situation and help you choose the best route for both pages. The contact page is a little tricky to find, so here's the link: https://support.google.com/business/contact/business_c2c_m?rd=2

          Hope this helps!

          ViviCa1 1 Reply Last reply Jul 26, 2016, 6:02 AM Reply Quote 3
          • 1 / 1
          1 out of 4
          • First post
            1/4
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • custardextract

            Using PO Box/Virtual Address for local citations, but not GMB?

            Hello. So, I am aware that it is in violation of Google My Bussiness's terms of service to use register a PO box/virtual address with GMB, but is it problematic to use such addresses for general link building with local citations, such as local directories and resource pages? Would the cons outweigh the pros (more backlinks)? And what about using one of these kinds of addresses on my website, but not GMB? Is it all so interrelated nowadays that I should steer clear of publishing a virtual address anywhere? That just seems hard to wrap my head around as PO Boxes have served a valuable function for small businesses for some 150 years. Thank you, Jon

            Local Listings | Aug 25, 2021, 1:47 PM | custardextract
            0
          • Catherine_Selectaglaze

            Is it legitimate to both ask and answer question in GMB

            I've got a list of FAQ's that my manager would like to see in GMB. Is is ok to simply ask the question and answer them? I thought I'd be able to add them, rather like a photo, but realised, being Google, it's not that straight forward.

            Local Listings | Oct 19, 2023, 7:27 AM | Catherine_Selectaglaze
            0
          • brandonegroup

            GMB images not appearing on SERP results?

            Hi Guys, we uploaded images in our GMB dashboard but they are not appearing on the SERP results example: Any ideas on how to get them to show on search result page? See example:  https://cl.ly/8c5694604d17

            Local Listings | Nov 27, 2019, 9:15 PM | brandonegroup
            2
          • WizIQMarketing

            Can having a google business listing harm a company selling services globally?

            Hi, We are a SAAS platform offering cloud based solution for educators. We had a google business listing in India and recently added one for US as well. Our keywords rank significantly better in India than in US. Is it a good idea to remove these business listing? Also, what could be other factors that impact GEO SEO rankings for a online company like ours?

            Local Listings | Jan 26, 2018, 5:59 PM | WizIQMarketing
            0
          • Mike-i

            Keywords in GMB title...

            Hello, I have a client who is trying to rank in Maps for "city name house call vet." Their GMB name is NOT their business name... it is: "Business Name the House Call Vets, Dr. Jack Millen" I know that it is a best practice to have the GMB title be ONLY their exact business name. However, I worry if we take out the keyword "House Call Vets" from the GMB business name, they will tank for Google Maps "house call vet" searches. All the top ranking GMB pages have "house call vet" in the GMB  business name (even though it is not in the actual business name of all those businesses). Should I worry about deleting "house call vet" from their GMB page even though it is not a part of their actual business name? Will Google still rank them for "House Call Vet" searches in Maps? Right now they are ranking like 6 which is not great but not horrible in a very large market but also not as high as I think they could be. Thanks in advance for the help!

            Local Listings | Jan 18, 2018, 6:03 PM | Mike-i
            0
          • IlluminousGwen

            Another Business is Using My Client's Address

            This morning my client contacted me that another business is using their address as their own! They received a Google verification postcard with pin number on it, but luckily had the foresight to not give it to the person when they called. After some research, we also found out that they are using our address on Facebook and LinkedIn as well. The kicker is: this business is another SEO firm! You would think they would know that using our address would cause NAP issues for their own business. Has anyone dealt with another business trying to hijack their address for local rankings? Any advice on steps to take to report this abuse would be appreciated. Since this person is obviously unscrupulous, we don't want to provoke them into taking any other negative action online that could affect our business.

            Local Listings | Sep 12, 2016, 5:03 PM | IlluminousGwen
            0
          • Rich_Coffman

            2 Businesses + Same Address = Not a Problem?

            Imagine someone who has 2 separate businesses with the same (home) address. Both are verified Google My Business G+ pages, each with its own separate website. Essentially the old business that is being de-emphasized is a guitar lesson teacher's studio. This G+ page is set as a storefront where people come to. The new business is similar, it is music lessons (private in-home instruction). This G+ page is set to have a service area - this goes along with their new business model. We all know that consistent NAP is essential BUT do you think these are competing against each other because they share an address even though the businesses are separate?

            Local Listings | Apr 9, 2015, 7:34 PM | Rich_Coffman
            0
          • wcksmith1

            Two businesses - using separate suite numbers

            I have a client that has an office in a particular suite (Suite 101) at a local address. They rent the space so they cannot just add another suite number.  They are going to have two websites for two different businesses run from the same location.  They will have separate local phone numbers for each business.  Is it too much of a stretch for them to show one as "Suite 101-A" and the other as "Suite 101-B" for their local pages?  One of the businesses is very new with few citations at this point.  The other has not started up yet, so we have better  control of the citations that will be created. I've seen similar questions posted, but not one that addresses this specific issue. Thanks for any advice!

            Local Listings | Feb 7, 2015, 3:19 PM | wcksmith1
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter

          Access all your tools in one place. Whether you're tracking progress or analyzing data, everything you need is at your fingertips.

          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.