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Do people receive notifications when you respond to their Google reviews?

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  • BlueCorona
    BlueCorona last edited by Feb 16, 2017, 8:03 PM

    If someone leaves a review of your business on your Google My Business listing, and you respond to that review, will they receive an email notification of your response to their review?

    We are working with a client who has unanswered reviews from several years ago, and though it's best practice to respond to all reviews, we didn't want to respond to reviews from 2013 if the person (who has likely forgot about their experience with the business in question) is going to get an email notifying them of our late response to their review.

    Thank you!

    1 Reply Last reply Reply Quote 1
    • Linda-Vassily
      Linda-Vassily @BlueCorona last edited by Mar 31, 2017, 9:39 AM Mar 31, 2017, 9:39 AM

      Just curious--did you end up responding to the reviews, and if you did did you get any feedback from the original reviewers?

      1 Reply Last reply Reply Quote 0
      • BlueCorona
        BlueCorona @Linda-Vassily last edited by Mar 30, 2017, 3:14 PM Mar 30, 2017, 3:14 PM

        Thank you for the response, Linda! We really appreciate it.

        Linda-Vassily 1 Reply Last reply Mar 31, 2017, 9:39 AM Reply Quote 0
        • Linda-Vassily
          Linda-Vassily last edited by Feb 17, 2017, 2:01 PM Feb 17, 2017, 2:01 PM

          You'd think there would be a straightforward answer out there. I did find this thread that says that they do, with some disagreement. I have gotten notifications from Google forums long after I have posted something, so I'd tend to think the answer is yes.

          BlueCorona 1 Reply Last reply Mar 30, 2017, 3:14 PM Reply Quote 0
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