Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do you do Local SEO in a small town?
-
Good afternoon everyone!
I wanted to start a discourse on a subject that I think might benefit a few select readers.
What would be your best plan-of-action to successfully propose and execute a Local-SEO campaign for a small, local business in a rural town? The type of town that has next to zero local directories, the type of business that has hardly any (if any at all) "fresh mentions" on the internet, etc.
I'm interested to see how other SEOs would handle tackling this kind of campaign.
Can't wait to hear what people have to say!
Thanks!
Taylor -
Hi Taylor,
When working on SEO in a small, local area, it's likely that (depending on the size/population), Google won't have enough data to generate a local pack. This proves to be both good and bad for you because 1) you don't need to fight for the space in the local pack, but 2) now you need to dominate the organic search engine results.
In order to dominate these results, you need to focus both on on-site SEO AND off-site SEO.
Your on-site SEO should focus on targeting the local area. What can you do to really localize the content? Build out local blogs about events in the community? Build out even more localized pages based on areas within the town? The options are endless.
Here are some suggestions for successfully tackling off-site SEO:
Link building
- Create linkable content – If you have relevant, authoritative content on your site, it’s more likely that other sites will want to link to it.
- Ask for links and be generous with your links – That’s right, just ask for them. Nicely, of course. When you come across other sites whose readers might benefit from your services or information, ask that site to link to yours. And you can also increase your link karma by linking to other sites whenever you can.
- Comment on blogs – This method can be tricky; some blogs don’t allow links in their comments, and you never want to come across as spammy. But if you have something relevant to say about a blog post on another site, commenting and adding a link to your site isn’t a bad idea.
Social Channels
- Optimizing your “about” info on every site – Make sure your contact info is consistent and correct, and create a description that uses words your potential clients would search for to find you. Customize your social media site URLs—this is also called creating a “vanity URL.” For example: facebook.com/bluecorona.
- Creating high-quality posts – Pay attention to grammar, tone, and content. Make sure what you’re sharing is relevant to your target market. And use high-quality photos when you have them. Remember, every post is a reflection of your business. Always put your best foot forward.
- Measuring your results – How do you know if your social media strategy is working? Track your reach, conversions, and sales! Find out what works, what doesn’t, and never stop fine-tuning your strategy.
Local Listings / Citations
- Citations are another critical part of offsite SEO. A citation is any mention of your business on the web. For example, if you are quoted in a local newspaper story online, and you are identified as the president of your company, that’s a citation. Even if the mention doesn’t include a link to your site, it’s still valuable. There are many ways to increase your citations. This is another ongoing strategy that you’ll have to devote some care and attention to, but it has a high return on investment!
Hope this gets your started in the right direction! Let me know if you have additional questions.
-
I was doing some research tonight...I didn't realize that about a year ago, the BBB changed their policy to have only nofollow links. Still, people do like to see the BBB logo on someone's website.
-
I love win-win situations for clients and the local community, too. Although, I don't set these up for my clients, but I encourage them to do it with more traditional marketers or on their own, depending on the size of the business.
-
I love doing charity & event sponsorships. Often I can get a link for a client in exchange for helping promote their event. Match the events up with the client's actual interest and they get good publicity, referrals and personal satisfaction in addition to an SEO benefit.
-
Taylor,
My recommendations are similar to Miriam's.
I recommend to people that they join their local Chamber of Commerce, as that provides a great backlink and wonderful local networking opportunities. Plus a nifty logo to add to a website that provides trust in a local community. They can also join the BBB, which gives a regional link. Both of those do cost money, though, and the value to the business depends on the services or products they sell. The BBB fees usually come back within a few months in terms of increased business and clientele. The CoC, I think that is a break-even.
The other option is to find local websites that may not look the best but are local authorities. These would be high schools, community colleges, churches, local clubs, etc. Depending on what they sell, they might be able to get their business mentioned and a local backlink if they offer free services, a raffle, that kind of thing. I.e., a donation of goods and services.
There is also sponsorship of local charity races or other related events such as cancer 5Ks, etc. Youth sports, such as baseball, soccer, football, are other opportunities. As much as I hate to say it, if the person is part of a particular racial minority or "specialty" religious group -- say, a Mormon -- work it! I had to tell one client that from the PNW, who is Morman, and she laughed. She knew what I meant, even though it is cynical to use something like that as a marketing device.
Then there are professional organizations, like the ABA, Interior Design, Event Planning, <insert org="" here="">that they should join, depending on their speciality. Sites like Angie's List and Porch bring some local SEO. Local people do search on those to find local contractors.</insert>
In terms of "free" ways to boost local SEO, Miriam's suggestions re: national directories is also one I make to clients. Granted, Moz and the other directory listings are not free.
If the target market is older, the Yellow Pages (paper) is one avenue.
-- Jewel
-
Hi Taylor,
When speaking of local businesses, the term 'directories' typically refers to local business directories (like online Yellow Pages) rather than those old-school, low quality directories from days gone by. As a local business owner, you want to get your business listed on the major local business data platforms. Have you considered Moz Local for this, by any chance? Our product pushes out your correct location data to the majors and has become a popular choice for this type of work, as it saves a great deal of time. However, if you want to list your business manually, you'll want to be sure to get listed on Google My Business, Facebook, Foursquare, Factual, Yelp, Best of the Web, Infogroup, Citysearch, Superpages, YP, Acxiom and a handful of other major sources. These local business data platforms are applicable to all local business types, and so many local business owners these days use tools like Moz Local to get listed, instead of slogging through the work manually.
As for the older concept of low quality directory listings, yes, that's an antiquated SEO strategy from a decade ago and should not be pursued. Hope this helps. And, if you'd like to learn more about Moz Local, here's a handy list of features: https://moz.com/local/features
-
Thanks for the response, Miriam!
Do you have any ways to differentiate the bad nationwide directories from the good ones? I've always been told to stay away from mass directories that aren't geo-specific.
Curious to know your thoughts!
-
Hi Taylor,
Good topic! While it's true that a town of that size is unlikely to have a lot of geo-specific directories, all of the normal structured citations sources are still available (the ones that serve all businesses across the country), so you'll still be building citations.
If the business needs to earn local mentions, how about these options:
-
Sponsorships of local businesses, events and organizations
-
Cross-promotions with related local companies
-
Local blog mentions.
-
If the town has an online newspaper, that would be good, too.
When the town is small, you can only go so far with getting geo-specific references. Once you've explored this to its limit, you may need to focus more effort on industry-specific references, instead. Does this help?
-
-
I should also state that this isn't a "500 Total Population" kind of town in the middle of the woods. I mean a rural pacific northwest town with roughly 50,000 - 200,000 in population. Not big enough to have local directories, per se, but certainly enough for their to be a good amount of companies to create healthy competition.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What do I need to do for SEO when moving a business out of state?
Hello! So I have a business that I run out of a single location for the last 3 years. I am unfortunately having to move here in the next few weeks My question is what do I need to do in order to have the best chance at SEO for the new location? When should I make the changes? Does it take a long time for me to stop showing up in the previous location? and is there something I need to do to remove those? Also, is there an app or a website where I can find and update all listings at once or at least a bulk of them? I know that there are some weird sites that have my business info in them that I did not put there. Obviously these would have the wrong address. Some do not have a contact info or a way for me to log into them. What would I do with these sites? Thank you!
Local Listings | | Rmarkjr810 -
Which Rank Trackers Include Local 3-pack Rankings?
Granted the Local 3-pack is heavily influenced by the distance between the user and the business, when you actually include the city name in the search, the local 3 pack result doesn't center the map at the city in the search and not the user's location so it is much more consistent despite the searcher's location. So my personal opinion is that it is worth tracking local 3-pack when you use a keyword such as "Home Inspection Seattle Wa" With that said, which rank tracking services includes the local 3-pack in their tracking results, other than of course Bright Local?
Local Listings | | JCCMoz0 -
Local SEO: Special charakters in brand name?
Hey guys, we run a local gym in Germany located in Nuremberg called: "STUDIO N°1 - natürlich fit". Our domain is: www.studio-no1.de We are currently working on a new website since our current Website isn't really SEO optimized. Until then I would like to start optimizing some off-page attributes. As far as I know one of the main points in Local SEO is that your firm is registered at important directories. In our case we are already registred in most of the important german directories. The problem is that our oficicial company name has a special charakter included. This means that in some cases we have "N°1" and in some others "No1! Our Google Business name for example has "N°1", facbook not (no special charakter allowed). Germanys most important site for listings: Gelbeseiten, doesn't even allow special charakters in brand names.... On which name should I focus to get all the business listings to have identical NAP informations? Does it even matter? Schould I focus on "STUDIO No1 - natürlich fit" or "STUDIO N°1 - natürlich fit"? I hope you could understand my problem. Big Thanks Jonas
Local Listings | | Jo_Da0 -
Google Local Storefront or Google Service Area?
We have been seeing some strange things happen in Google local after the most recent update. We used to show up in the maps all the time and have made no major edits or changes to the profile. Now when we search for our services, we show up high in the organic results, and not at all in maps (local listings). We have our profile setup as a service area since we do meet with people and provide services at their location, but also have checked the option that we also serve people at our address. I am wondering if the recent update favors actual storefronts when people are searching for services. Any ideas? Technically all the actual work is provided at our location, and the service we provide at the service area locations is based upon consultations. If we switched it to an actual storefront listing could that possibly help? Our profile is fairly strong, and has reviews, long history of posts, etc. What gives Google?
Local Listings | | David-Kley1 -
Best Local Citation Building Services
Hi, have any of you ever used a local citation building service? Are some better than others, any recommendations? Any bad experiences or companies to avoid? I'm fairly new to the process and it looks like there's a lot of snake oil salesmen in this vertical, so any and all insight you could give me would be great! Thank you in advance, I look forward to hearing feedback from all of you!
Local Listings | | maxcarnage0 -
Is there a way to get your local SERP by zipcode?
I have multiple stores across various zipcodes and i'm having difficulty trying to provide an average Positioning on SERP by region. I do know that your SERP varies by region because different areas use different vernaculars. Does anyone know of a way that I can provide a SERP for keywords/terms by county or zip code?
Local Listings | | rpaiva0 -
PO Box for a Local Client
I have a local client who is adamant about not publishing their address anywhere online. They are a local (regional) company, and work out of their home. I advised that PO boxes do not fill within "accurate guidelines" for Google Places (and moving forward any citation building is going to be tough). Any way to get around this besides buying a generic mailbox that isn't a PO Box? They feel putting their home address anywhere leaves them vulnerable to people showing up at their home, and considering the industry they are in, it is possible this could lead to negative confrontations and I understand their concern. Any ideas for me?
Local Listings | | cschwartzel0 -
How to get a verification tick next to the URL in a Google Plus Local page?
Google Plus Local: https://plus.google.com/+PrestedHallFeering Website: www.prested.co.uk So how do I get the verification tick next to the URL on this businesses Google page? Also, even though the website is much strong then those in the map listings for Wedding Venues In Essex, whats preventing this website from appearing in there? My local optimisation knowledge is poor!
Local Listings | | jasondexter0