Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why can't google mobile friendly test access my website?
-
getting the following error when trying to use google mobile friendly tool:
"page cannot be reached. This could be because the page is unavailable or blocked by robots.txt"
I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website?
Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work...
Any ideas to what is the reason and how to fix this?
LEARN MOREDetailsUser agentGooglebot smartphone
-
Yes, search for whitesource on google (dont want to post the full link), this is the website
but as far as robots.txt i do not have noindex or nofollow on my website.
In addition, I also cannot get a cache on the "fetch as google" tool in the Search Console - im only getting the request header details, without the html
-
Nadav,
this could happen in restrictive robots.txt where there are some enabled parts and other parts disabled for indexing.
But you help you could you sent link to that file so we can give you best advise for your case?
-
This is the kind of question that cause a lot of wasted tail-chasing if we can't inspect the affected URL, Nadav. Can you give us a link to the site in question?
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'
A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results. Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/ Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page. I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed. Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?
Technical SEO | | d.bird0 -
Google Search console says 'sitemap is blocked by robots?
Google Search console is telling me "Sitemap contains URLs which are blocked by robots.txt." I don't understand why my sitemap is being blocked? My robots.txt look like this: User-Agent: *
Technical SEO | | Extima-Christian
Disallow: Sitemap: http://www.website.com/sitemap_index.xml It's a WordPress site, with Yoast SEO installed. Is anyone else having this issue with Google Search console? Does anyone know how I can fix this issue?1 -
Server Connection Error when using Google Speed Test Insight and GTMetrix
Hi Guys, Recently got into the issue when testing load speed of my website (https://solvid.co.uk). Occasionally, Google Speed Insights gives me a server connection error which states _"PageSpeed was unable to connect to the server. Ensure that you are using the correct protocol (_http vs https), the page loads in a browser, and is accessible on the public internet." Also, GTMetrix gives me an error as well, which states the following: "An error occurred fetching the page: HTTPS error: SSl connect attempt failed" All of my redirects seem to be set-up correctly as well as the SSL certificate. I've contacted my hosting provider (godaddy), they are saying that everything is fine with the server and the installation. Also, tried in different browsers in incognito mode, still gives me the same error. Until yesterday I haven't had such a problem. I've also attached the error screenshot links. I would really appreciate your help! Dmytro UxchPYR M52iPDf
Technical SEO | | solvid1 -
Category URL Pagination where URLs don't change between pages
Hello, I am working on an e-commerce site where there are categories with multiple pages. In order to avoid pagination issues I was thinking of using rel=next and rel=prev and cannonical tags. I noticed a site where the URL doesn't change between pages, so whether you're on page 1,2, or 3 of the same category, the URL doesn't change. Would this be a cleaner way of dealing with pagination?
Technical SEO | | whiteonlySEO0 -
Why isn't my homepage number #1 when searching my brand name?
Hi! So we recently (a month ago) lunched a new website, we have great content that updates everyday, we're active on social platforms, and we did all that's possible, at the moment, when it comes to on site optimization (a web developer will join our team this month and help us fix all the rest). When I search for our brand name all our social profiles come up first, after them we have a few inner pages from our different news sections, but our homepage is somewhere in the 2nd search page... What may be the reason for that? Is it just a matter of time or is there a problem with our homepage I'm unable to find? Thanks!
Technical SEO | | Orly-PP0 -
Why am I not showing up in the SERP's or Google Local?
I have been trying to optimise the following site for both Google SERP's and Google Local - Pixel Primate The URL has been around for around 3 years now but they just updated the website and launched it in December 2012. I did the on-page optimisation early in January 2013 and Google seems to have indexed the changes, for the home page at least. One major keyword I am targeting for the home page is 'Web Design Leicester'. I understand that the DA is fairly low (24) so this is something I need to improve. However, I've experienced positive results fairly quickly from just on-page optimisation for other sites I have worked on. The site just doesn't seem to be ranking at all for any keywords. Maybe the industry type is just extremely competitve but I find it very strange to not be visible anywhere in the SERPs. The site does not seem to have any penalties as it ranks for 'Pixel Primate' and all pages appear when doing a site: search. Also what's strange is that I set up the Google Local listing years ago but it doesn't appear anywhere in the local listing, not even when I search for it manually. Any suggestions would be appreciated.
Technical SEO | | CWseo0 -
Ecommerce website: Product page setup & SKU's
I manage an E-commerce website and we are looking to make some changes to our product pages to try and optimise them for search purposes and to try and improve the customer buying experience. This is where my head starts to hurt! Now, let's say I am selling a T shirt that comes in 4 sizes and 6 different colours. At the moment my website would have 24 products, each with pretty much the same content (maybe differing references to the colour & size). My idea is to change this and have 1 main product page for the T-shirt, but to have 24 product SKU's/variations that exist to give the exact product details. Some different ways I have been considering to do this: a) have drop-down fields on the product page that ask the customer to select their Tshirt size and colour. The image & price then changes on the page. b) All product 24 product SKUs sre listed under the main product with the 'Add to Cart' open next to each one. Each one would be clickable so a page it its own right. Would I need to set up a canonical links for each SKU that point to the top level product page? I'm obviously looking to minimise duplicate content but Im not exactly sure on how to set this up - its a big decision so I need to be 100% clear before signing off on anything. . Any other tips on how to do this or examples of good e-commerce websites that use product SKus well? Kind regards Tom
Technical SEO | | DHS_SH0 -
Do or don't —forward a parked domain to a live website?
Hi all, I'm new to SEO and excited to see the launch of this forum. I've searched for an answer to this question but haven't been able to find out. I "attended" two webinars recently regarding SEO. The above subject was raised in each one and the speakers gave a polar opposite recommendations. So I'm completely at a loss as to what to do with some domains that are related to a domain used on a live website that I'm working to improve the SEO on. The scenario: Live website at (fictitious) www.digital-slr-camera-company.com. I also have 2 related domain names which are parked with the registrar: www.dslr.com, www.digitalslr.com. The question: Is there any SEO benefit to be gained by pointing the two parked domains to the website at www.digitalcamercompany.com? If so, what method of "pointing" should be used? Thanks to any and all input.
Technical SEO | | Technical_Contact0