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  3. Is it possible to get a refund, I dont want to use MOZ

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Is it possible to get a refund, I dont want to use MOZ

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  • Bryton
    Bryton last edited by Jul 7, 2019, 10:22 AM

    Well I entered my cc info to try MOZ out. Havent used it so I forgot to cancel my subscription. They have since billed me for a month. I wanted to know if it is possible to get my money back?

    1 Reply Last reply Reply Quote 1
    • Vijay-Gaur
      Vijay-Gaur last edited by Jul 7, 2019, 9:39 PM Jul 7, 2019, 9:39 PM

      Hi There,

      Moz is pretty fair in terms of such cases of cancellation wherein the customer has been billed at the end of the free cycle or billed by mistake.

      I am sure the above message from staff would help you resolve the issue.

      Regards,

      Vijay

      1 Reply Last reply Reply Quote 1
      • samantha.chapman
        samantha.chapman Staff last edited by Jul 7, 2019, 9:10 PM Jul 7, 2019, 9:10 PM

        Hi there,

        Sam from Moz's Help Team here!

        Could you please pop a message about this over to help@moz.com so that we can assist you there directly?

        Thank you!

        1 Reply Last reply Reply Quote 1
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